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Kimpton Muse Hotel

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3,080 Reviews from our TripAdvisor Community

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Showing 2,815: English reviews
Lexington, Kentucky
Reviewed 3 weeks ago

This was either the 3rd or 4th time that I've stayed at The Muse. Every other time has been perfect. This time we ended up in a room with a malfunctioning thermostat (it was blasting the heat and would not respond to changes to reduce the temperature). The unit was off when we checked in, and the room was comfy...

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Helpful?
1Thank hknudsen_24
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for taking the time to write about your experience. I am sorry to hear that your first night was not as perfect as we hope for all of our guests to experience. I am pleased to hear that you enjoyed the remainder of your stay was better. Rest assured we are look into the HVAC issue. We look...

San Francisco, CA
Reviewed 3 weeks ago via mobile

We came here for 5 days to attend a wedding on the upper East and West sides of NYC. Wedding stuff Park Ave synagogue and rehearsal dinner on upper West side This location is great and steps away from the Disney like "Times Square." We have 2 young kids, 4 and 5. We live in the San Francisco Bay area...

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Helpful?
1Thank cheftanya18
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Yay cheftanya18! Thank you for the amazing review of The Muse Hotel! I am so excited to hear that you enjoyed you stay so much! I am even more happy to hear that your children loved staying at our property! It warms my hear to hear the interactions you and your children had with our staff! We truly can't wait...

Kent, United Kingdom
Reviewed 3 weeks ago

We stayed for four nights and found both the room, and hotel generally, to be excellent. The location, just a minute or two from Times Square, was exceptional. The quality of the bed and bedding was excellent, as was the bathroom & room generally. The only minor grumble was the price of the mini-bar items, but we simply avoided them...

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Helpful?
1Thank Colin G
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Yay Colin G, I am so excited to hear that you had such a great stay at The Muse Hotel! I am especially delighted to hear that you enjoyed out staff! They truly love what they do and where they work and I love when I hear that guests enjoy their service! We greatly look forward to your next stay...

Reviewed 3 weeks ago

I was able to snag an amazing deal all the way back on Black Friday which was supposed to be prepaid but I was never charged until I checked-in (great little surprise). We took the train into the city and it was only a few blocks' walk from Grand Central (we opted to walk most of the trip due to...

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Helpful?
Thank smcsquared
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for taking the time to write about your experience. I am so happy to hear that you had a great arrival and an overall experience. I would like to extend my most sincere apology for the water issue that occurred during your stay. I would like to apologize even more for you not receiving a true apology because...

Kansas City
Reviewed 4 weeks ago

We recently stayed at The Muse over President's Day Weekend - and we loved it!!! Location: Perfect. Literally a half-block east from Times Square, it was well within walking distance to all of the action...and yet, we didn't hear any street noise when we were in the room. Now, granted, we were on the 12th floor - which I highly...

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Helpful?
1Thank CocoaMom
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you CocoaMom for the amazing and detailed review of The Muse Hotel! I am happy to hear that you love the newly renovated guest rooms. Down to every detail was created to give our guests the best experience possible. I am also delighted to hear that you enjoyed the service out staff gives. We can not wait for your...

New York
Reviewed 4 weeks ago

My husband and I arrived to the Kimpton Muse with two of our friends (who were going to have some drinks with us on our balcony). The front desk employees were beyond amazing! They were so friendly,warm and were generous enough to not only give us free drinks to the hotel's bar, but also give our friends free drinks as...

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Helpful?
1Thank WanderingMaya
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for taking the time to review The Muse Hotel! I am so sorry to hear about the fall you had which gave you an injury and so much pain! It does warm my heart to hear that you were still able to make the most of your trip and that our staff was quick to help in any...

Reston, Virginia
Reviewed 4 weeks ago

Joined some friends for a weekend in the city. We all had King Deluxe rooms! We had a very nice room on 46th street with a view of the Church of Saint Mary the Virgin, day after the recent Feb 2017 blizzard. Streets were cleared and it was an easy drive into the City. The bellman and the front desk...

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Helpful?
Thank Chas2U
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for that positive and detailed review of The Muse Hotel! I am so happy to hear that you enjoyed the newly renovated rooms as much as the rest of our guests! The renovations were done to give our guests the expereicne they deserve. The location of our property is second to none and I am glad to hear...

Atlanta, Georgia
Reviewed 4 weeks ago

Kimpton Muse was first-rate. Recently renovated, king executive room was spacious with a great view, front desk staff/concierge all excellent. Service very accommodating, whether reducing rate on reservation as trip got closer and specials popped up, adding coffee maker to room, etc. Will definitely stay here next trip - convenient to theatre district/Times Square yet off from the bright lights...

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Helpful?
1Thank ATLtravelers2
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for that perfect score on the review of The Muse Hotel! I am so delighted to hear that you enjoyed the service our amazing front office staff gave. The staff here pride themselves on giving our guest the best experience possible. We can't wait for your next stay with us!

Miami, Florida
Reviewed 4 weeks ago

The Kimpton Muse is my all-time favorite New York hotel. You couldn't ask for a better location. It's an easy walk to theaters, museums and shopping. Check-is fast and friendly, and the staff very helpful. They're ready to help you any way they can- from directions, restaurant recommendations, even a late checkout. The lobby is small but inviting. You can...

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Helpful?
3Thank evamaria13
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for the 5 star review of The Muse Hotel! I am so excited to hear that so many aspects of our property were to your liking! The lobby restrooms, funny enough, are loved by almost all who enter. It is unique things like that we pride ourselves on. We greatly look forward to your next stay!

London, United Kingdom
Reviewed 5 weeks ago

We visited New York in July last year - and it was a great trip! The Muse is located round the corner from times square, and very centrally. The rooms are small - we upgrade to an executive room which was manageable, but there wasn't much living space. This is quite normal for New York so we expected this! The...

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Helpful?
1Thank Love_Reviews31
Steven W, Manager at Kimpton Muse Hotel, responded to this review

Thank you for taking the time to review The Muse Hotel! It warms my heart to hear that our staff was so happy to assit you in anyway you needed. We can not wait to welcome you back!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 

Additional Information about Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,262 - RM2,710 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York
Hotel Style:
#10 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#43 Luxury Hotel in New York City
#63 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Muse Hotel staff and other travellers.
45 questions
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Bellevue, Washington
11 months ago
Horwich, United Kingdom

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Questions? Get answers from Kimpton Muse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the upper floors. Maybe they are not so loud”
  • King Deluxe room
 of 5 bubbles MarkusL341, 21 Mar 2017 | Read review
“It's NYC. So higher floors tend to be better, but inside rooms are the best.”
 of 5 bubbles josefv259, 7 Mar 2017 | Read review
“no tip, it was excellent”
 of 5 bubbles andakama, 2 Mar 2017 | Read review
“Rooms that end in "04" are on the front of the hotel and may have more street noise than others.”
 of 5 bubbles hknudsen_24, 28 Feb 2017 | Read review
“14th floor - first stop on the express lift & still good views.”
  • Bedroom, with wardrobe, minibar & on-suite of shot
 of 5 bubbles coling645, 24 Feb 2017 | Read review
5 of 5