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W New York - Union Square

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W New York - Union Square
W New York - Union Square
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1,446 Reviews from our TripAdvisor Community

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Showing 1,361: English reviews
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Boston
Reviewed 2 days ago NEW

We stayed at the W Union Square while looking at colleges for one of our kids. We used Starwood points and were upgraded to a large room which was very much appreciated. We loved staying in Union Square. There is so much going on with great restaurants, bakeries, and shopping. The hotel was perfectly located, close to everything including the...

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Helpful?
Thank DiegoDog
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello DiegoDog, Greetings from NYC! It was our joy to host you and yours and we thank you for providing your review. It is our pleasure to be the surrogate home for many parents visiting their college attending children, and we hope that if yours selects this stimulating environment we will be able to spend more time with you too....

San Diego, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 22 February 2017

Whenever I ask a hotel to give me their quietest room via an Internet request, it's a crap shoot as to whether or not it happens but the W completely accommodated my request by putting my husband, daughter, and me up at the very top of the building--far enough away from the honking and the ambulances to be able to...

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Helpful?
Thank Fashionating
About Hotel's Favourite Review
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Fashionating, Greetings from NYC! It was our pleasure to host you and yours during your recent stay and we thank you for sharing your wonderful review. We are thrilled that you enjoyed the tranquility of our ample guest rooms and found yours the perfect space to relax and recharge from the vibrancy of our alluring city. We love that...

Marlton, New Jersey
Reviewed 2 days ago NEW

Wonderful Hotel with the best staff in the city. Magy and Stella at the front desk are wonderful and will ensure you have the best possible experience while staying in NYC. Jose at the front door is always smiling and will point you in the right direction. Rooms are always clean and food is always delicious. My go to hotel...

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Helpful?
Thank David N
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello David N, It is always a joy to greet returning friends, and a delight to read such an outstanding review! We are overjoyed that we are your home-away-from-home when visiting the Big Apple, and while it is always uplifting to read of enjoyment of our comfortable beds or our exceptional cuisine, a shout out for our welcoming hospitality tops...

Reviewed 4 days ago NEW

The hotel was wonderful. the rooms clean and well maintained. the space was a little small but all and all it was wonderful. The location was perfect we were able to walk to everything we wanted to see.

Review collected in partnership with this hotel
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Thank bonnied125
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello bonnied125, Warm greetings from W Union Square! We thank you for your wonderful review and we are elated that your time with us was so thoroughly enjoyed. We hope you return to settle in again one day soon. All the best, Bill Bunce Complex General Manager

Reviewed 4 days ago NEW

Get the "wonderful" room or suite. Our 5 year old loves the couch sleeper! Staff loves children and the location can not be beat. We usually come on fridays so that we can go to the Union Square market on Saturday. Plenty of great restaurants in the area as well and the Union Square subway station.

Review collected in partnership with this hotel
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Thank hbaeuerle
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello hbaeuerle, Your review was a treat to read! We thank you for taking the time to share and for providing your outstanding recommendations of the weekend markets hosted on Union Square. We are thrilled that our area restaurants offered a culinary delight and we hope that you will hurry back and join us again soon. All the best, Bill...

Seattle, Washington
Reviewed 4 days ago NEW

In a great location, this hotel has gone through several decors - I have stayed since it opened - and the current is not one of the best... nor the worst. A bit overdone, shoddy construction, and stained fabrics don't make it live up to the 6-star Starwood rating level. I am a Platinum member and even giving plenty of...

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Thank SeattleWA206
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello SeattleWA206, Greetings from NYC! It is always a treat to welcome back old friends and loyal SPG members, and we thank you for sharing your review as it allows us the opportunity to ensure we are meeting expectations. We regret to learn from your comments that there are some areas where we fell short, and we will certainly review...

Reviewed 5 days ago NEW

A weekend for my daughter's wedding. We had the pleasure of staying at The W hotel in Union Square. We always wanted to stay and it was worth it. The staff was very efficient, professional and so helpful. I can't remember staying a hotel and having the staff be so helpful. The rooms were wonderful and comfortable. Has a good...

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1Thank Maria S
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Maria S, Greetings from W Union Square! We can’t express how privileged we felt to be chosen to be part of such a momentous celebration, and we are overjoyed to learn that our contributions to the success of the event were so warmly appreciated. Your recognition of our exceptional Talent’s interactions especially elate, and David was tickled to be...

Westchester NY
Reviewed 6 days ago NEW

Nelson and Mark of the front desk staff made our over night stay at the W Union Square beyond a regular stay at a hotel, they created an experience. They were a highly professional duo, that were patient, kind, accommodating, fun, friendly and most helpful to our 60th Birthday party group outing in the city. Nelson with his winsome personality,...

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Thank MOBWestchesterNY
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello MOBWestchesterNY, Your fantastic review completely thrilled, and Nelson and Mark were overjoyed that their efforts to enhance your W experience were so appreciated. They, like all of our exceptional Talent, are dedicated to providing a level of service that truly sets us apart, and we are elated that we could participate in making your birthday treat such a joy....

Venice, Florida
Reviewed 1 week ago

Great staff offered lots of assistance. Concierge reached out in advance with offers for reservations and ended up with two great restaurants before the show on Friday and Saturday night. Location is so convenient to head to theatre district or downtown for other plans. Rooms were very comfortable--plan to go back.

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Helpful?
Thank juliep1221
Management_Team_365, Manager at W New York - Union Square, responded to this review

Hello juliep1221, Greetings from NYC! We were overjoyed that you felt our welcoming hospitality, and that our exceptional Talent made such an impression on your stay as it is they who truly set us apart. We thank you for your outstanding review and we look forward to your speedy return. All the best, Bill Bunce Complex General Manager

Los Angeles, California
Reviewed 1 week ago

The W New York is a fantastic, modern, hip and centrally located hotel. Walkable to the Union Square subway as well as many fantastic bars and restaurants in Union Square and Gramercy Park. The hotel restaurant and bar are chic and comfy- I sat in both for several hours! The rooms are a decent size for NY standards, and the...

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Thank carolinebales
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello carolinebales, It was an absolute joy to host you and we thank you for your blissful review! We are always elated when we learn we have made new friends and nothing thrills us more than the shared delight of a thoroughly enjoyed experience. We thank you once more and hope you will hurry back to join us again soon....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Region: United States > New York > New York City
Price Range: RM1,442 - RM3,198 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Expedia, Priceline, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your W New York - Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#55 Green Hotel in New York City
#106 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#158 Business Hotel in New York City
#176 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
7 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
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11 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1202 had a nice view of Union Square with two double beds.”
MOBWestchesterNY, 22 Apr 2017 | Read review
“I really don't think you can go wrong with any of the rooms”
588ashleyy, 11 Apr 2017 | Read review
“Excellent bathroom facilities”
afrodiva2003, 4 Apr 2017 | Read review
“Corner room with king was awesome”
sttravels143, 29 Mar 2017 | Read review
“rooms ending -15 are nice and quiet”
SvenssonDE, 18 Mar 2017 | Read review
5 of 5