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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 18/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W New York - Union Square
Updated 18/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#260 of 518 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Ringed by the essential: shopping, music, and art; W New York - Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has New York City at its fingertips. Please note, at our NYC Union Square hotel, a $25 USD daily Destination Fee is added to your stay per night that includes a $25 In-room dining or Munchie bar credit, $20 daily dry cleaning credit, enhanced internet, international calls, and choice of local activity. If work or social events bring you to NYC, our hotel's bright function space will infuse your gathering with the city's vitality. Daytime or nighttime, for work or for play, you'll find it all waiting here for you here at W New York - Union Square.
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Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
442Restaurantswithin 0.5 km
108Attractionswithin 0.5 km
Contact
201 Park Avenue South, New York City, NY 10003
Getting there
14th St – Union SquareNew York City Subway4 min
23rd StNew York City Subway6 min
Car HireSee all New York City car hire
Nearby restaurants
Boucherie Union Square
1,147 reviews1 minFrench
Breads Bakery
330 reviews4 minCafe
Craft
1,001 reviews3 minAmerican
Gramercy Tavern
3,710 reviews3 minAmerican
See all nearby restaurantsNearby attractions
The Strand Bookstore
797 reviews6 minSpeciality & Gift Shops
Union Square Green Market
350 reviews2 minFlea & Street Markets
Theodore Roosevelt Birthplace National Historic Site
223 reviews3 minHistoric Sites
Flatiron Building
3,413 reviews7 minArchitectural Buildings
See all nearby attractions1686Reviews12Q+A100Room tips
Reviews
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Most Recent
Our son recommended Union Square because of its excellent subway access and local resources like the farmer's market across the way. The W is perfect. Overall we were well pleased with our stay. The staff are pleasant, including the fellows serving as elevator operators of the one working elevator. (This turned out never to be a problem.) The room was clean and comfortable, with good bathroom amenities, and as a myopic, I especially appreciated the accessible and well lit makeup mirror. The room did not have a coffeemaker, presumably to save space, but you can ask for one. It turns out there was a better option, the coffee bar in the lobby. While it's true you have to throw on some clothes to go downstairs for it, the coffee is excellent (better than Keurig pods) and free. It may only be available in the morning though. We would stay there again.…
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Date of stay: February 2022
Value
Service
Sleep Quality
Helpful
Staff was very kind but didnt outweigh the lack of cleanliness in the room. Something yucky on the phone. Mold in the shower. Sink didnt drain. They over sprayed air freshner to cover up odors. Was only there one night.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We wanted to visit our graduate student at NYU, and the W was the PERFECT place! The location is outstanding. It's a 3-minute walk to a subway station with connections to everywhere and a 10-minute walk to NYU. It's surrounded by every kind of restaurant, market, and retail store. The room itself was incredible. We got a Wonderful room with a beautiful view of Union Square. It was very spacious for NYC with a huge closet and plenty of room to move around. It was extremely clean and well-appointed and we enjoyed having the couch. The bed was supportive and comfortable with nice sheets. We had soft towels and bathrobes. We had a mini-fridge and the option to ask for a coffee maker. We enjoyed the free morning coffee bar and croissants. The staff was very nice and helpful. We thought everything was just perfect and we will definitely stay there when we go back. …
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Date of stay: March 2022
Helpful
This hotel is in a perfect location - across the street from Union Square where there is a subway station. There are so many fabulous restaurants within a short walk of the hotel. The room was a decent size and the bed was super comfortable. The best part of our stay, however, was the incredibly friendly and helpful staff. Everyone from the doorman to the front desk staff to the housekeepers were so warm and gave great advice about restaurants, etc. I highly recommend it!
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Date of stay: April 2022Trip type: Travelled as a couple
Helpful
The staff here was truly superb- friendly, helpful, A+. The destination fee was a real load of nonsense though, especially with no functioning bar or restaurant. I was told I could apply my credit to dry cleaning (who is dry cleaning clothes on a 2 night stay?), a tourist activity (I was there for business, and already lived in NYC for ten years) or the mini bar. So, I had to raid the mini bar for $50 worth of snacks to get my money’s worth. These stupid fees need to go. Just charge the rate you want to charge.
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Date of stay: March 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Joey Moore wrote a review Jan 2022
Royal Tunbridge Wells, United Kingdom13 contributions5 helpful votes
Really helpful and friendly staff. The lack of restaurant on site for breakfast dinner was annoying but I understood it is currently undergoing refurbishment. The reason I'm leaving 1 out of 5 is entirely for the Destination Fee charge. The given reason for the charge in all the replies to the comments is completely disingenuous. It's clearly so that the headline charge for the room shows up cheaper on 3rd party travel sites. I feel for the Marriot service desk staff that are asked to defend the charge, on what must be a daily basis when it's so blatant. Yes the charge is shown on the website, yes the charge is buried in the small print on travel sites and yes, it's communicated at the time of checking in but it still feels like a scam to your customers. Buy pushing down your property rating average (and I'm hoping others will too by giving a minimum rating) it will increase your costs to promote the hotel on 3rd party sites, reduce your conversions from those that are considering the property and ultimately not have the desired effect of increasing your bottom line. We just want transparency. Thanks…
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Date of stay: January 2022Trip type: Travelled on business
Location
Service
Sleep Quality
3 Helpful votes
Helpful
I have been going to W hotels for years. They always deliver. This time, I must say the look and feel was not what I have come to know of W hotels, but that is due to COVID and not to the hotel. Also, I made a mistake, I booked the hotel for one day before I was due to arrive with my wife. In other words we were a now show for our first night. While they originally charged me for that no show, their manager completely understood I made a mistake and they fully refunded me. Honestly they did not have to, but they did. I will come back.
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Date of stay: December 2021
Value
Location
Service
Helpful
The location is great, right in the heart of everything you want to be around in New York City. The place was very clean and they made sure I had everything I wanted and needed for my stay. Recommend 10/10
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Date of stay: November 2021
Value
Location
Service
1 Helpful vote
Helpful
Very bad external and internal noise insulation- get really good earplugs … Staff is polite but service is ineffective and indifferent . Asked for a room away from elevator- got room IN FRONT OF IT. Elevator shaft makes creecky noises all day and all night..I guess proper maintenance or maybe oiling is not in the agenda for a 500 dollar a night room…. Internet slow or won’t connect..when you call the hotel service they transfer you to the ISP! Zero accountability or care. And this from a guest with Bonvoy status… A total rip off and why brand name hotels are all about marketing and no substance. Keep away.
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Date of stay: November 2021
Value
Rooms
Service
Room Tip: Away from elevator
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2 Helpful votes
Helpful
This hotel fell short of expectations when considering the price. Don't get me wrong it was clean and the bed comfortable. Beyond that it was not very accomodating. There was nowhere to sit in my room. The TV remote was worn out. No coffee pot or small microwave. The floor was threadbare and an actual chunk of flooring missing from below the carpet. - The place was empty - why are they putting people in these rooms? The staff was friendly but there was nowhere we could gather as a group and use their tables etc to eat takeout. The bar consumed the lobby area as well as the restaurant.
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Date of stay: October 2021Trip type: Travelled on business
Value
Location
Service
Room Tip: I like to be away from the street toward an alley or courtyeard - much quieter.
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1 Helpful vote
Helpful
PRICE RANGE
US$381 - US$546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w new york - union square hotel new york city, w new york city, w hotel union square, w hotels union square, w union square
LOCATION
United StatesNew YorkNew York CityGramercy-Flatiron / Union Square / Manhattan
NUMBER OF ROOMS
270
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Claim Your Listing Frequently Asked Questions about W New York - Union Square
Which popular attractions are close to W New York - Union Square?
Nearby attractions include The Strand Bookstore (0.4 km), Union Square Green Market (0.2 km), and Theodore Roosevelt Birthplace National Historic Site (0.2 km).
What are some of the property amenities at W New York - Union Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at W New York - Union Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W New York - Union Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W New York - Union Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to W New York - Union Square?
Conveniently located restaurants include Boucherie Union Square, Breads Bakery, and Craft.
Are there opportunities to exercise at W New York - Union Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at W New York - Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W New York - Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W New York - Union Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W New York - Union Square?
The staff speaks multiple languages, including English and Spanish.