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W New York - Union Square

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W New York - Union Square
W New York - Union Square
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1,411 Reviews from our TripAdvisor Community

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Showing 1,328: English reviews
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Saratoga Springs, New York
Reviewed 2 days ago NEWvia mobile

The location for the hotel is great! Although we did pick this hotel because it fit our agenda. Close to everything you want to be near. The hotel itself is clean and and cool and neat. The staff was very friendly. The gentleman we had for our valet, dropping off and picking up, was fantastic!! I, unfortunately, can't remember his...

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Helpful?
Thank HowieBantos
Denver, Colorado
Reviewed 3 days ago NEW

This hotel has Nice rooms with nice amenities. Convenient Location to Union Square restaurants and the subway. The Irvington bar and lounge area are excellent but drinks are expensive even for New York City.

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Helpful?
Thank DonWcks
Raleigh, North Carolina
Reviewed 3 days ago NEWvia mobile

When I checked in the staff were very accommodating and let me check in early. I was put into a room where there was construction literally outside my window. The staff moved me to a different room, no problem. The room and bathroom were large compared to other NYC hotels. My only complaint was the carpet in room 1414 could...

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Helpful?
Thank Temsumbum
San Diego, CA
Reviewed 5 days ago NEW

Whenever I ask a hotel to give me their quietest room via an Internet request, it's a crap shoot as to whether or not it happens but the W completely accommodated my request by putting my husband, daughter, and me up at the very top of the building--far enough away from the honking and the ambulances to be able to...

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Helpful?
Thank Fashionating
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Fashionating, Greetings from NYC! It was our pleasure to host you and yours during your recent stay and we thank you for sharing your wonderful review. We are thrilled that you enjoyed the tranquility of our ample guest rooms and found yours the perfect space to relax and recharge from the vibrancy of our alluring city. We love that...

Reviewed 6 days ago NEWvia mobile

And take a room here, it is alright. I forgot I about this unmemorable stay until this past week when I found unauthorized charges by the W San Francisco on my credit card. It was not related to this earlier NY stay, but it just reminded me I had encountered its mediocrity before. The South Beach one is alright, I...

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Helpful?
Thank Am212ny
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Am212ny, Greetings from Union Square and thank you for taking the time to share your review. While we are always delighted to hear from our loyal W guests, we regret to learn that your experiences as of late have fallen short of your expectations. We are particularly concerned to read about your visit in San Francisco and we invite...

Los Angeles, California
Reviewed 1 week ago

The hotel itself and rooms were excellent. All the staff but one was fantastic, perhaps she was just having a bad day. Definitely no major complaints about this W. The hotel is close to the train stop as well which was convenient. There is also a CVS next door.

Review collected in partnership with this hotel
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Helpful?
Thank jessen560
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello jessen560, It was a treat to find your review! We delighted in hosting you and we thank you for taking the time to provide your feedback. We are elated that you were so taken with our hotel, and that our staff wowed you with their attention and genuine hospitality. There are many reasons our guests return again and again,...

Sydney, Australia
Reviewed 2 weeks ago

I spent 2 nights here as part of my honeymoon. As it was only for 2 nights, we chose the lead in room. It was a decent size and . The shower however, took ages to heat up. We were on a low floor and the noise was not too bad. The hotel sent a bottle of bubbles and some...

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Helpful?
Thank Snowdome5
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Snowdome5, Warm greetings from NYC! It is always a joy to participate in celebrations, and we were honored to be chosen as one of your honeymoon destinations and delighted that our extra touches helped make the experience so memorable. All of our exceptional W Talent are driven to ensure that we provide the best possible experience for each of...

New York City
Reviewed 2 weeks ago

We were flying in from Tokyo and had booked two rooms from the night before so they would be ready for our 8AM arrival. The rooms were ready, clean and quiet as requested. I received a strange upgrade to a suite of sorts with only one window and stone balustrade blocking part of it.....though they kindly included a step in...

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1Thank NYCshopper
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello NYCshopper, Greetings from New York and thank you for joining us on your recent visit! For those arriving in the early morning hours, reserving a room for the evening before is a great way to ensure for an early check-in and we are elated that you were able to get quickly settled in so that you could relax and...

Cambridge, Massachusetts
Reviewed 3 weeks ago

The room I got at first had heater problems, a clogged shower drain, pathetically weak shower water pressure, and worst of all, loud drilling every morning around 9am. I was sick and had just come from the West Coast, so I was pretty miserable getting woken up by drilling at 6am Pacific among the other problems. So I got fed...

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Helpful?
Thank carlgao
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello carlgao, It was a joy to host you during your recent visit to NYC and we thank you for providing your feedback. We are particularly warmed by your appreciation of our exceptional Talent, as it is they who really create the W experience and set us apart. Matthew and Keyes are stars among many, and while we deeply regret...

New York, NY, United States
Reviewed 3 weeks ago

I had a great experience at the W Union Square. Staff were welcoming and helpful. Check-in was quick. I had a great room that was quiet and had lots of light. There were plenty of food and transit options around the hotel (I chose to go out for meals).

Review collected in partnership with this hotel
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Thank Michael W O
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Michael W O, Warm greetings from W Union Square! We were thrilled to have you settle in with us and we thank you for your fantastic review. We hope we have made a new friend and that the next time you join us you will be able to settle in for a bit of a longer visit. Until then....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Region: United States > New York > New York City
Price Range: RM1,373 - RM2,839 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Priceline, Travelocity, Booking.com and Jetsetter so you can book your W New York - Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#54 Green Hotel in New York City
#107 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
6 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
9 months ago
9 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the square”
 of 5 bubbles DonWcks, 24 Feb 2017 | Read review
“We stayed in room 2108 & I'll request it every time!”
  • Beautiful sunset taken from my room. One World Trade Building is on the far left.
 of 5 bubbles Fashionating, 22 Feb 2017 | Read review
“Union Square views are beautiful!”
 of 5 bubbles NYCshopper, 12 Feb 2017 | Read review
“Ask about any construction going on, and avoid it, especially if you don't wake up super early!”
 of 5 bubbles carlgao, 6 Feb 2017 | Read review
“wonderful room 1006 for corner view of union square park”
 of 5 bubbles maeschwa, 29 Jan 2017 | Read review
5 of 5