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W New York - Union Square

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Traveller (266)
Room & Suite (234)
Dining (25)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“mega room”(25 reviews)
“front desk”(227 reviews)
“bliss products”(36 reviews)
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W New York - Union Square
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,552)
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571 - 575 of 1,459 reviews
Reviewed 13 November 2014

Anyone who says that New Yorkers are not friendly has never stayed at The W Union Square. Every staff member from the doormen to the desk personnel to the housekeepers and even the management go out of their way to make every guest feel welcome...More

Thank pearsoninmarin
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 17 November 2014

Hello Pearsoninmarin, Thank you so much for taking the time to write such a lovely review on your recent visit with us. It is always nice to welcome our most loyal guests back to W New York Union Square. We look forward to your return!...More

Reviewed 12 November 2014

I love a W hotel- granted not all W hotels are created the same- but this one in Union Sq is a good one. The location is perfect- close to the Village/ Soho- Union Square area has great shopping and dinning options and the farmers...More

Thank Aaron212
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 12 November 2014

Hello Aaron212, Thank you so much for taking the time to write a review on your recent W experience. I am glad you enjoyed your visit with us. If I can be of any assistance on an upcoming visit please feel free to contact me...More

Reviewed 7 November 2014

Where to begin? My husband and I decided to take a vacation to NYC. It just happen to be the coldest weekend too!!! I now own a jacket, scarf and a sweater. That was a bit of adjustment since we live in the Caribbean with...More

Thank VQS_Home
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 12 November 2014

Hello VQS_Home, Thank you so much for taking the time to write such a nice review on our hotel and staff. It is very nice to read such wonderful comments with names and specifics. I truly appreciate all your kind words. These type of reviews...More

Reviewed 7 November 2014

Spent two days here during a recent business trip to what was once my home town. Among the nicest Starwood properties in NYC, this W Hotel is very chic and located in a terrific part of Manhattan. Centrally located within walking distance of many good...More

1  Thank DougcpW
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 9 November 2014

Hello DougcpW, Thank you for taking the time to share your review with us on your recent visit. I am glad you overall had a great experience. I will share your feedback on the plumbing issues you witnessed with our engineering team. I hope you...More

Reviewed 6 November 2014

Overall the hotel staff was great. The room was large, clean and comfortable.Only problem with the room was the elevator noise in the bathroom. I was on the top floor so that was probably why. You could kind of hear it in the bed but...More

Thank dcbates
Response from Gtellez, Front Office Manager at W New York - Union SquareResponded 9 November 2014

Hello dcbates, Thank you for taking the time to write a review on your experience at W New York Union Square. We appreciate you sharing feedback about our team at 201 Bar and Restaurant. We will share your comments with their management team. If you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$358 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#149 Luxury Hotel in New York City
#153 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$358 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Green Hotel in New York City
#103 Romantic Hotel in New York City
#149 Luxury Hotel in New York City
#153 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (266)
Room & Suite (234)
Dining (25)
Amenities (49)
Business Centre & Event Rooms (3)
Questions & Answers
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amurudker
23 December 2016|
AnswerShow all 5 answers
Response from gitoni1 | Reviewed this property |
The room had a television, clock radio, and a hair dryer. Our room had a refrigerator, but I had requested one when I made my reservation. So in other words, a refrigerator is not a standard amenity in a guest room. You can... More
1
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Juliet D
30 May 2016|
AnswerShow all 8 answers
Response from RS1118 | Reviewed this property |
Like everyone said, it's about a 30 minute walk. It sounds long but it's a scenic route. There's always so much going on so before you know it, you're there. If you want to get there quick, honestly, avoid cabs. Try the... More
0
Votes
Juliet D
30 May 2016|
AnswerShow all 3 answers
Response from vesnaileto | Reviewed this property |
Pleasant half an hour walk; about 15 mins by subway or about same 10-15 mins by cab (due traffic and lights)
0
Votes
Room Tips
"stay away from construction as they are building a shopping area next door."
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"Away form the street and elevators"
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"Corner suite"
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"Some of the rooms do not have bath tubs so if thats important, I would check first"
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