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US$406
Fully refundable before 07/10/23
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US$406
Fully refundable before 07/10/23
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US$406
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About
#53 of 539 hotels in New York City
Location
Cleanliness
Service
Value
Nestled between the buzzing glamour of Times Square and the up-and-coming Hudson Yards neighborhood, Arlo Midtown offers 489 thoughtfully designed rooms focused on marrying natural and contemporary elements. Guest rooms average 175 square feet and range from our signature King Rooms to our luxurious Arlo Suite. Featuring calming color palettes of blue and grey with brushed metal and leather accents, guest rooms also include modern amenities such as bedside wireless charging stations, 55" LED TVs, backlit bathroom mirrors and digital "Do Not Disturb" signs.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Coffee shop
Restaurant
Breakfast available
Business Centre with Internet Access
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Modern
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
371Restaurantswithin 0.5 km
111Attractionswithin 0.5 km
351 W 38th Street, New York City, NY 10018
E-mail hotel
Getting there
42nd St – Port Authority Bus TerminalNew York City Subway5 min
34th St – Penn StationNew York City Subway6 min
Car HireSee all New York City car hire
965Reviews36Q+A100Room tips
Reviews
Traveller rating
- 775
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Popular mentions
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Most Recent
I highly recommend this hotel! The location is great, the quality of the services is top notch (great bedding and bathroom). The view is incredible, the staff are adorable, special mention to Gurkan who was extremely kind.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
View from our room on 24th floor was amazing. Comfortable bed - not too hard or soft, great pillows and black out blinds, slept really well. Lovely shower and complimentary soaps etc that smelt amazing. Well thought out storage spaces, under the bed and sofa etc. if staying for a bit longer than a few days then would have been nice to have some more space to hang up clothes but there was a clothes steamer if needed (which we didn’t) Room was well serviced, clean and comfortable. We paid extra for Breakfast which was lovely, good choice of food and was great quality. As it’s not buffet style there was a queue to wait some mornings but this didn’t stop us from enjoying the experience and as we were on holiday not needing to be anywhere for a specific time. The staff from Alex on reception, the restaurant staff, cleaning staff and everyone were friendly and helpful. Great location close to broadway and Times Square with plenty of restaurants and shopping in walking distance. 10 min walk to subway, close to Times Square but far enough away from the crowds. Roof top terrace was lovely and the food in the restaurant was great, we had a meal on our first night as we were feeling tired and not wanting to explore. We went early during happy hour so saved some money on a drink and pizza which was delicious. Would highly recommend and return. Was our first time to NYC and wow what a city, and this hotel made a perfect base to explore everything. Thank you for the memories!…
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 20 Jun 2023
Thank you for your lovely compliments about our team. We are pleased to learn how much you enjoyed your trip to NYC. It was a pleasure having you at Arlo. Hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a fantastic stay at Arlo Midtown. Staff was helpful to find hot spots, accommodating with luggage storage and transportation from hotel to airport. Gurkan was excellent in taking care of our luggage and ensuring we got our ride to the airport on time.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded yesterday
Hello 13edenw, Thank you so much for your kind words! We’re thrilled to hear that you had a fantastic stay. Our team takes great pride in providing exceptional service, and it’s wonderful to hear that they were helpful with recommendations, luggage storage, and transportation. We’ll be sure to pass on your compliments to Gurkan and the entire staff. We hope to welcome you back for another memorable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Arlo Midtown hotel several times in the past few years. Every time, the rooms were very clean (which is rare for NYC), the bedding was clean, soft and comfortable and the staff was absolutely amazing. This time Richard was helping us and he was very professional, polite and super helpful in terms of dining and entertainment options around the hotel and in NYC. Thank you Richard!! You are amazing!! In sum, the cleanest, the best value for money and location-wise hotel to stay in NYC! Highly recommend!!
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded yesterday
Hello Olga, Thank you so much for your wonderful feedback! We're delighted to hear about your positive experiences at Arlo Midtown. We'll be sure to pass your compliments on to Richard and the entire staff. We appreciate your loyalty and recommendation. Looking forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gurkan was the first person to meet us at the door and from there set the entire trip in a great motion. If you demand exceptional service come to Arlo Midtown. Ask for Gurkin and you won’t regret it!!!!
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded yesterday
Hello Bethany, Thank you for your wonderful feedback! We’re delighted to hear that Gurkan provided you with exceptional service. We’ll be sure to pass on your compliments to him, and we hope to welcome you back soon for another great experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excelent view of the city by the room. Staff very kind. Very well localize. The room was very confortable. The room was cleaned everyday and it was an excelent ideia have an umbrella available for customers. Excelent hotel to stay when visit NY.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jason Marte, Guest Services / Front Office at Arlo Midtown
Responded yesterday
Hello Amadeueisabel, Thank you for your positive feedback! We appreciate it and hope to see you again in New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at Arlo Midtown. The staff were friendly, location was good. Close to all the landmarks. The room was small but had everything you needed, even gave us a kettle to make tea. Bed was so comfortable. Would definitely stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 2 days ago
Thank you for giving us such great feedback and for recommending our hotel. It is our utmost pleasure to have you stay with us. Hope to see you again soon! Best Ola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at the Arlo, perfect location for a few days in the big apple! Great views from the room and very friendly staff. Gurkan, in particular was very kind and extreme helpful and made our stay very easy.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 2 days ago
We are very grateful for this amazing feedback. It's so wonderful to hear that you enjoyed the location, as well as the fantastic views from the room. Thank you for taking the time to applaud our amazing staff, Gurkan. Looking forward to seeing you soon! Best Ola
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I had an amazing stay here, just a great location and comfortable to sleep while in the big city! I was doing 20,000 plus steps a day and coming back to The Arlo was great to come home to every night. Gurkan, in particular was very helpful with my bags and very friendly.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 3 days ago
Thank you so much for sharing your fantastic experience during your stay with us! We're thrilled to hear that you enjoyed our excellent location and found our accommodations comfortable for a peaceful night's sleep in the bustling city. It's wonderful to know that returning to The Arlo felt like a welcoming homecoming after your active days of 20,000-plus steps. Gurkan, in particular, will be delighted to hear your kind words about his assistance and friendly demeanor. We truly appreciate your feedback and hope to welcome you back for another great stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleasant hotel . Nice clean rooms. Gurkan immediately gave us a warm welcome and explained everything. Only 10 minutes walking from the metro and Time square. There is one very important tip: please provide a bell on the outside. My 18 year old daughter, who arrived very late on a different flight (flight was delayed for 4 hours) was outside for more than 10 minutes at 2 am before anyone noticed her.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Make sure you can enter at night when your flight is delayed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Arlo Midtown, Guest Services / Front Office at Arlo Midtown
Responded 4 days ago
Thank you for sharing your positive experience at our hotel! We're pleased to hear that you enjoyed your stay and appreciated our central location, and clean rooms as well as our bellman Gurkan. We hope to welcome you back on your next visit to the city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$272 - US$545 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
489
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Claim Your ListingARLO MIDTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 617 Photos (New York City) - Tripadvisor
Frequently Asked Questions about Arlo Midtown
Which popular attractions are close to Arlo Midtown?
Nearby attractions include Mission Escape Games (0.3 km), Exit Escape Room (0.4 km), and Shop Gotham NYC Shopping Tours (0.4 km).
What are some of the property amenities at Arlo Midtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Arlo Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arlo Midtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Arlo Midtown?
Conveniently located restaurants include Angelina Bakery NYC, Liberty Bagels Midtown, and IL Punto Ristorante.
Are there opportunities to exercise at Arlo Midtown?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Arlo Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Arlo Midtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Arlo Midtown?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.2 km), World Trade Center Memorial Foundation (5.2 km), and Hamilton Park (2.5 km).
Does Arlo Midtown have any great views?
Yes, guests often enjoy the city view available here.
Is Arlo Midtown accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.