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140 W 24th St, New York City, NY 10011-1980
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US$382
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Traveller (148)
Room & Suite (74)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Place New York/Chelsea
Updated 29/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#329 of 518 hotels in New York City
Location
Cleanliness
Service
Value
Stay in the eclectic and bustling Chelsea neighborhood, and be within walking distance of Hudson Yards, Madison Square Garden, museums, parks (including the elevated High Line), and more. At Hyatt Place New York / Chelsea, many of our rooms offer incredible skyline views including the Empire State Building and the World Trade Center, minutes from Penn Station and close to the major NYC airports. Our hotel is a convenient jumping off point for exploring the Big Apple.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Aerobics offsite
Bicycle tours
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Taxi service
Business Centre with Internet Access
Photo copier / fax In business centre
Rooftop terrace
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Spanish, Italian
Hotel links
Special Offer:Double Your Points! - Click Book Now
185Reviews3Q+A14Room tips
Traveller rating
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Most Recent
DenzelW_89 wrote a review Yesterday
Istanbul, Turkey6 contributions2 helpful votes
Staff was good. Elaine and Angelli was so supportive. Delicious breakfast. Place is walking distance to anywhere. Elevator sometimes an issue as you have to wait long. But I think it’s same for any Newyork hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded yesterday
Hi Eren K, Thank you for leaving a review. Hearing that our staff was great is the best compliment that we can receive and we're proud that Elaine and Angelli provided a positive impression. We will be sure to share your sentiment with them and the rest of our team. We're also happy to hear that you enjoyed our breakfast, as well as our convenient location. We sincerely apologize for the elevator delays and hope that your stay was not deeply impacted. We hope to welcome you back soon! Best Regards, Toya
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Travelover02 wrote a review Jun 2022
Vancouver, Canada44 contributions40 helpful votes
Hotel's Favourite
Excellent location, service and breakfast. Elevators are not synched very well, and wait times can be long when hotel is busy. Very close to subway, highline, Chelsea Market, and other landmarks. Lots of good restaurants close by, but better ones require reservations.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
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Kate wrote a review 1 Jul
Montreal, Canada1 contribution
I really wanted to love this hotel but there were many things that disappointed. The location is terrible and full of sketchy people. They advertise coffee in the lobby but when you get there you have to pay. Breakfast was packed up and taken away 10 minutes before it was supposed to be finished. The breakfast room is filthy and you are sitting on top of each other, which is shocking because Covid is not finished. Room keys deactivated every single day. Rooms are tiny and had house fly problems. And worst of all: they wouldn’t let my partner check into our room and interrupted me during a very important business meeting to ‘verify’ our reservation. Just not a good stay and very overpriced for a tiny room.
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Date of stay: July 2022Trip type: Travelled on business
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Lyazid B wrote a review Jun 2022
Luxembourg City, Luxembourg1 contribution
The location is perfect right in the middle of manhattan! The room was clean and the personnel discreet and available ! The overall service was very good, the breakfast needs some variety and more healthy choices in the warm dishes.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Location
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Trip type: Travelled on business
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 6 days ago
Hello benyahyalyazid, We are glad you enjoyed the location and happy the cleanliness expectations were met. We are delighted the service was very good. We thank you for sharing your experience with us and hope to welcome you back again. Best, Anisa
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nikomopeartree wrote a review Jun 2022
Boston, Massachusetts1 contribution
Room with two full beds was comfortable but too small. Skyline view amazing. Never stayed in a hotel without a desk, chair or suitcase rack. Breakfast was tasty and coffee was good unlike most hotels.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Hello "nikomopeartree", We are glad you enjoyed the room and it was comfortable. We are delighted to hear you enjoyed breakfast. We thank you for sharing your experience and hope to see you soon again! Kindly, Anisa
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ALicAT1185 wrote a review Jun 2022
1 contribution
I am in a wheelchair, this was a great hotel. The bathroom was big. The shower was good, it had seat installed…I did not have time to wait for room service to deliver a shower chair. Actually a very good room. Oh! The doors were heavy, they those electric doors. That was green!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Hello "ALicAT1185", We are glad you enjoyed your stay and happy you enjoyed the room. We thank you for sharing your experience with us and apologize if room service caused any inconvenience with delivering a shower chair. Thank you for sharing your feedback. We hope to welcome you back soon. Kindly, Anisa
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RikerJ wrote a review Jun 2022
1 contribution
Me and my wife had a great experience!! The room was a good size with a very comfortable bed, the staff was very polite and helpful, the complementary breakfast was delicious. Would definitely return to this hotel for my next trip.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Hello Josselynr676, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
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KMTHK wrote a review Jun 2022
Hong Kong, China2 contributions
Everything fine except that the room is very small even for one person / in Hyatt Place standard. Have to choose between having a sofa or desk. Don't choose high floor ones as the lift is small and you may have to walk the stairs during rush hours.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 1 week ago
Hello KMTHK, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay.
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Angelique Teo wrote a review Jun 2022
Singapore, Singapore30 contributions39 helpful votes
Location. Location. Location. This property has it! Between midtown and lower Manhattan, this spot on 24th is pretty much walking distance to anywhere, if you really want to see the city properly. Couple of pizza places minutes away, Eataly and Flatiron just three minutes away and there's a WholeFoods at the end of the street for essential items. Breakfast is basic (I skipped this and bought gorgeous pastries from Zeppola on 7th. Brought my own non-dairy milk and the hotel supplies decent Starbucks coffee. The stuff you're reading about the lifts are just from impatient people. The hotel is 45 floors tall. If you end up at the top (I was on 36th) and use the lift during peak (breakfast time), you run the risk of the lift stopping on just about every floor. Use it early, or after breakfast, and you'll be fine. All in, a wonderful first stay in The Big Apple!
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Avoid the peak hours for the lift!
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 2 weeks ago
Evening angeliqueteo, Thank you for the amazing review and for sharing your stay experience with us. We are so delighted to hear that you enjoyed our location and the surrounding eateries! We would to have you again on your next visit to NYC! Tonia
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ElChott wrote a review Jun 2022
Starnberg, Germany6 contributions
Small rooms (very small!), unbelievable slow elevators, very poor breakfast. Good view to the city provided that you have a room higher than level 25 (best > 40). This is a 3-Star Hotel - regardless what your booking platform might say!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from GCC Property Reviews, Owner at Hyatt Place New York/Chelsea
Responded 2 weeks ago
ElChott, We are sorry to hear that you did not enjoy your time with us, Most rooms in New York are smaller compared to most. We appreciate you sharing your stay experience with us. Tonia
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PRICE RANGE
US$266 - US$421 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
510
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Frequently Asked Questions about Hyatt Place New York/Chelsea
Which popular attractions are close to Hyatt Place New York/Chelsea?
Nearby attractions include Escape the Room NYC (0.4 km), Chelsea (0.1 km), and The Museum at FIT (0.2 km).
What are some of the property amenities at Hyatt Place New York/Chelsea?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hyatt Place New York/Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place New York/Chelsea?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place New York/Chelsea?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Place New York/Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Brooklyn Bagel & Coffee Company, and Momoya Chelsea.
Are there opportunities to exercise at Hyatt Place New York/Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place New York/Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place New York/Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hyatt Place New York/Chelsea?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hyatt Place New York/Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.0 km), World Trade Center Memorial Foundation (4.0 km), and Hamilton Park (3.4 km).