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W New York - Times Square

4,426 reviews
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Traveller (1681)
Room & Suite (828)
Dining (62)
Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“times square”(1,658 reviews)
“cool corner room”(64 reviews)
Free Wifi
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Offers from W New York - Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,426)Write a Review
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1,615
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1,711 - 1,715 of 3,681 reviews
Reviewed 5 May 2014

Entered the hotel and took the first elevator to the check-in desk on the 7th floor. It was 4:30pm and my room wasn't ready. What? I always am understanding if I'm trying to check in at 11am, but at 4:30, this is unusual. I was...More

1  Thank TwinComanche
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 8 May 2014

Hello and thank you for reaching out to us. Our sincere apologies for any inconvenience experienced during your most recent visit and we have gladly shared your feedback with our entire team as your honest and balanced feedback is truly appreciated as we are always...More

Reviewed 4 May 2014

Great location, excellent service, trendy ambience... just in the heart of the Big Apple... not the usual big chain hotel... As soon as you walk out you are in the centre of the life of Times Square and coming back you are in a wonderful...More

Thank Fab0510Cla
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 6 May 2014

Hello and thank you for your wonderful feedback! We truly appreciate you taking the time to reach out and have since gladly shared your amazing comments with our entire team as they truly inspire us to continue personalizing each and every guest stay. It was...More

Reviewed 4 May 2014

I stayed at the W Hotel Times Square for business because of it's lively location and proximity to my office. I've stayed at several W properties in the U.S. and abroad (with my favorite being the one in Bali), and am an SPG member. I...More

Thank monicam570
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 6 May 2014

Hello Monica and thank you for your feedback in regards to your recent stay with us. We truly appreciate your honest and balanced review as we are always looking to improve your experience for future. rest assured we have since gladly followed up on your...More

Reviewed 4 May 2014 via mobile

Cool hotel that is fairly pricy. We got a room on 29th floor and could hear all nose from street level. The staff in reception were friendly and nice but other staff less helpful. The bell boys rather looked at girls and tried to be...More

1  Thank Scooter691
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 6 May 2014

Thank you for reaching out to us and our sincere apologies for any inconvenience experienced during your recent visit. We have since gladly shared your comments with our entire management team as your honest and balanced feedback is truly appreciated as we are always looking...More

Reviewed 1 May 2014

since we were coming in from california and the NY weather was bad had asked for a car to pick us up didn't want to stand in the long la guardia taxi queue. there was no car and worse when i called up the hotel...More

2  Thank naveenPhilip
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 2 May 2014

Hello Naveen - thank you for your honest and balanced feedback in regards to your stay with us. We truly appreciate your candor as we are always looking to improve your experience and we have since gladly followed up on your comments with our team...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$267 - US$595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#178 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$267 - US$595 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#178 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1681)
Room & Suite (828)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Jackie P
11 February 2018|
AnswerShow all 5 answers
Response from summergirlie | Reviewed this property |
They do have them available but wont confirm u til u check in. We stayed in one of the suites. The sectional couch has a sofabed and the “L” part of the sofa can be slept on. Have fun
0
Votes
nicola28x
18 January 2018|
AnswerShow all 3 answers
Response from ILIES B | Reviewed this property |
yes it charge you the taxes, like in all the cities in USA. the taxes depends the hotel where are you staying, the area, the number of persones,... i don't remember but if my memory was good it was around 40 dollars per... More
0
Votes
KarleeK123
10 October 2017|
AnswerShow all 9 answers
Response from EssexBarnes | Reviewed this property |
I booked via an online booking site and there was no additional fee....in fact taking into account the exchange rate from $ to £, it was spot on! I love the position of this hotel
1
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12345621
Room Tips
"Make sure you get what you asked and paid for."
Read review
"high floor front have best views"
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"A big room is a real treat for couples, a suite would be too much."
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"The corner rooms and spectacular suites are AWESOME."
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