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W New York - Times Square

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3,927 Reviews from our TripAdvisor Community

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Showing 3,276: English reviews
Ancaster, Canada
Reviewed 23 March 2013

Ok this is in the heart of Times Square and right across the street is a great mini cupcake place!! Room was cool watch the washroom the door is cool but people can see your silouette when your in there. Floors in room a little slanted but that was ok views were awesome beds were good we fit 4 people...

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Helpful?
Thank BRETTPAULNATALIE
Dan E, Manager at W New York - Times Square, responded to this review

Hello Brett - So pleased to hear about your positive experience! Melissa's cupcakes accross the street are my guilty pleasure as well, they're fun and tasty! What's best is the flavor of the month which keeps you coming back. With-in our rooms our lifestyle propety has some surprises folded into our design, inclusive of our frosted glass. For future escapes,...

Roanoke, Virginia
Reviewed 23 March 2013

W New York Times Square has an excellent location with amazing views. I booked a corner suite that allowed me to see down both broadway and into the heart of the avenue. W Times Square, however, lacked that specific personality that I have come to expect with my favorite brand of hotel. The non-ground floor lobby and the extremely small...

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Thank HotSpotJ
Dan E, Manager at W New York - Times Square, responded to this review

Hello HotSpotJ - Glad to hear that you had an excellent service experience at the Hotel. Each of our W's adapt to the citys locale that they are in. Some aspects and nature of the city are indeed a reflection of its locale, as justly mentioned in your review. Particularly with regards to the Living Room on the 7th. As...

Ivoryton, Connecticut
Reviewed 23 March 2013

We had a room on the 55nd floor and really enjoyed our stay. It's right at Times Square and therefore right in the heart of where tourists long to be. The decor was a nice change from the Sheratons we.'re used to; modern and minimal. The room could have stood a renovation --the leather was worn on the furniture for...

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Helpful?
Thank Denise M
Dan E, Manager at W New York - Times Square, responded to this review

Hello Denise - Great to hear about your "Heck Yeah" experience! The team is truly committed to achieving such escapes and looks like we've succeeded. Being on the 55th floor adds to the excitement I'm sure. I'm pleased to share that our new desk chairs arrive in May for the entire building, whcih is really exciting. Please do connect for...

Reviewed 21 March 2013

Yes, any hotel that has a pizza waiting in my room upon check-in will get 5 stars. How could it not? Naturally, the first thing I have to mention in this review is the service. We were arriving at 6pm and had tickets to an 8pm show. I called ahead and asked the concierge if they'd mind ordering a pizza...

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Helpful?
Thank CruiseCriticMatt
Dan E, Manager at W New York - Times Square, responded to this review

Hello Matt - As a John's loyalist and pizza fanatic myself, I get the "Devoured"! We're Whatever WHenever, so always appreciate our guests taking advatage of the service. Glad we exceeded your expectatiosn and played a part in your outstanding experience. We look forward to welcome you back for a future escape at the W Times Square. All the Best,

Edinburgh, United Kingdom
Reviewed 21 March 2013

I have nothing bad to say about this hotel at all. Stayed previously and had an amazing time. The hotel is in the best possible location right on times square. The rooms are modern & chic, staff friendly, room service great, bars etc great...not a complaint at all. Will return again and again. Its not the cheapest but you wont...

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Thank nmninos
Dan E, Manager at W New York - Times Square, responded to this review

Hello - So pleased to hear about your perfect experience with us. As a loyal guest, your feedback is important to us so thank you for sharing. We look forward to welcome you back to the W in Times Square for a future escape. All the Best,

Orange, California
Reviewed 21 March 2013

This review is somewhat overdue. My wife and I stayed for 5 nights in September 2012 for our anniversary. The central location and great reviews convinced us this was the right hotel for us. We have been active SPG members for many years, and this W is in line with others that we have stayed at around the country. I...

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Thank Geoff H
Dan E, Manager at W New York - Times Square, responded to this review

We were so pleased to read your review. Frances truly enjoys engaging our guests with your experience showcasing just that. Personalization is what we are all about, so it was great to hear how she helped to create your Anniversary Escape. Please do reach out when your travels bring you back to the W in Times Square. All the Best,

Reviewed 20 March 2013 via mobile

We vacation here every year around the holidays. The hotel is close to theatres, restaurants, Xmas tree at rockfella ctr and has a beautiful trendy and modern lobby with sofas, tables and a lounge area to relax. Staff was helpful and polite. Rooms were really clean and spacious. Great views of the heart of Times Square from higher floors.

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Thank coyle01
Dan E, Manager at W New York - Times Square, responded to this review

Holiday times are special in the city, so I'm glad you shared it with us! THere's something about New York, that truly makes it magival during the holiday season. We look forward to welcome you and your family for future holiday escapes. All the Best,

Reading, Pennsylvania
Reviewed 19 March 2013

Im going to keep this simple, Wife and I stayed at several of the hotels around times square, This was the worst by far. This Room was way over priced, Very small room, not layed out very well. Hard a hard time with the room safe to lock, Bathroom was a complete joke, Tiles in the shower had black mold...

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2Thank ray r
WNewYorkTimesSquare, General Manager at W New York - Times Square, responded to this review

A review such as yours breaks my heart. We work very had to deliver a first class experience to all of our guests, and getting observations such as yours is devastating. While recognizing that the design and vibe of W's are not for everyone, I rarely get word that cleanliness is anything less than sparkling. Please consider contacting me directly...

Raleigh NC
Reviewed 19 March 2013

Let me stay right from the beginning, as I will be focusing on the negative for most of the review, that this is NOT a bad hotel. From my brief encounters with the staff, there is nothing negative I could say about the service. They were prompt and attentive, and the service I received was very good. The location is...

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Helpful?
Thank CarZin
Dan E, Manager at W New York - Times Square, responded to this review

Hello CarZin - Happy to hear that you were complimentay of our talent. Each and everyone of them truly are special and committed to personalized service! I hope you were able to take advatage of all the great amenities extended to our AMex FHR guests, they certainly rival the other hotels in the program. I'm happy to share that we...

Washington, DC
Reviewed 18 March 2013

My wife and I decided to take our 4 month old to NYC for the weekend. We contacted the hotel in advance and you would have thought we sent a U Haul up in advance. They set up a crib, humidifier, baby bath and all sorts of amenities to make our trip easy. The Whatever Whenever dept rocks. They got...

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Helpful?
Thank cmcardle
Dan E, Manager at W New York - Times Square, responded to this review

Congrats on the new born, thats so exciting! I'm glad you were able to exercise our Whatever Whenever service, as we truly try to personalize and make your escape with us comfortable and easy, sounds like we did just that ensuring that you had all the needs to support your new born in the comfort of your hotel room.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 

Additional Information about W New York - Times Square

Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM924 - RM3,298 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Reservation Options:
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square
Hotel Style:
#39 Green Hotel in New York City
#154 Business Hotel in New York City
#170 Luxury Hotel in New York City
#220 Family Hotel in New York City
#223 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Times Square staff and other travellers.
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Derby, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from W New York - Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Times Square View”
 of 5 bubbles 103mihird, 7 Dec 2016 | Read review
“It has 57 levels, so at the time of check-in ask for an appropriate level with comes with nice view!”
 of 5 bubbles 545mehdiz, 1 Dec 2016 | Read review
“Marvelous Suite High Level Floor are quiet”
 of 5 bubbles GS_Paris75, 23 Nov 2016 | Read review
“Bring a flashlight if you want to see at night”
 of 5 bubbles DrDarrow, 22 Nov 2016 | Read review
“High floor, facing away from Times Square”
 of 5 bubbles 5Starr4Me, 21 Nov 2016 | Read review
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