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W New York - Times Square

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Traveller (1729)
Room & Suite (831)
Dining (62)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“blue fin”(144 reviews)
“times square”(1,649 reviews)
“cool corner room”(64 reviews)
AMENITIES
Free Wifi
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from W New York - Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W New York - Times Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,479)
There are newer reviews for W New York - Times Square
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3,719 results
Traveller rating
1,631
1,112
531
279
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1,631
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531
279
166
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1,781 - 1,785 of 3,719 reviews
Reviewed 5 April 2014

We arrived tired and ready to turn in only to learn the hotel had oversold and given our room away. We were given this stay as a gift from my sister and her husband so were staying on their points. I'm not sure if they...More

Thank Evansentourage
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 April 2014

Hello and thank you for your honest and balanced feedback in regards to your recent stay with us. We truly appreciate your candor as we are always looking to improve your experience for future. We have since gladly followed up on your comments with our...More

Reviewed 4 April 2014

Really top notch service at the heart of Times Square in NYC. Particularly impressed by Leo Rossini for being extremely proactive in reaching out to me to make sure that my stay was memorable. Thanks again and look forward to staying again soon!More

1  Thank David H
Response from WGuestServicesTeam, General Manager at W New York - Times SquareResponded 7 April 2014

Hello David! Thank you for your wonderful heartfelt review and our team truly appreciates you taking the time to share your experience with us. We have since personally thanked Leo for his amazing shout out and of course do not hesitate to reach out to...More

Reviewed 4 April 2014

I have stayed at this property many times and they have never let me down. Great location, outstanding rooms, and fantastic service. The staff seems genuinely concerned with providing customer service and goes above and beyond to be helpful. On a prior trip, I had...More

1  Thank Harry G
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 April 2014

Hello Harry! Thank you for your amazing review in regards to your recent stay and we are so delighted to be your home-away-from-home! It is always a pleasure to have you with us and we have since shared your kind words with our entire team...More

Reviewed 3 April 2014

The hotel is located in a smack of Times Square, which means that you can walk to many Broadway Theaters. This is a big plus if you are here to catch some shows. It is walking distance to subway stations and bus terminal. The hotel...More

1  Thank eusay
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded 7 April 2014

Hello and thank you for your spectacular feedback! We were delighted to have you with us in the heart of Times Square and truly appreciate you taking the time to share your experience with our team. Please note in future our team will gladly assist...More

Reviewed 3 April 2014

Hotel was beautiful and energizing. Staff was superb, especially Frankie Shane with the bell staff. He made waiting for a cab fun. Frankie was very personal and efficient, remembered where we had been and suggested places to go and things to do. He made our...More

2  Thank Linda B
Response from WGuestServicesTeam, General Manager at W New York - Times SquareResponded 3 April 2014

Hello Linda! Thank you for your amazing feedback and I have gladly personally shared your comments with Frankie. We are delighted you had such a memorable experience with us and we both look forward to welcoming you back for many more!

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$310 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#188 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$310 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#188 Luxury Hotel in New York City
#217 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1729)
Room & Suite (831)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from Steven A | Reviewed this property |
As you know pricing changes frequently based upon several factors, largely due to demand, which is driven by events taking place at any given time. My recommendation is to always call the hotel directly, not the reservation... More
1
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Dana-Da-Dane
16 April 2018|
AnswerShow all 3 answers
Response from IAN J | Reviewed this property |
10 mins
0
Votes
ambereliseerinn
2 April 2018|
AnswerShow all 4 answers
Response from Les317 | Reviewed this property |
No swimming pool but we were out most of the time and the weather does not permit.
0
Votes
Room Tips
"This is a night club / hotel ... this is more for local people that want to party"
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"Upper floors to reduce the noise from Times Sq and take in the best of NYC skyline"
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"Rooms above the 13th floor are the best. Try to get one overlooking Times Square."
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"Make sure you get what you asked and paid for."
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