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Cachet Boutique

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Traveller (490)
Room & Suite (239)
Dining (67)
Overview
  • Excellent52%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
“shared room”(38 reviews)
“spa area”(31 reviews)
“steam room”(37 reviews)
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,432)
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Traveller rating
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11 - 15 of 1,152 reviews
Reviewed 16 February 2018 via mobile

Never again! No hot water and zero compensation except to offer breakfast in a restaurant that also had no hot water (completely unsanitary). I had to overpay for a hotel down the street in order to shower for an appointment. The customer service was awful...More

Thank StoneHarborFamilyof4
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 19 February 2018

Good day StonHarborFamilyof4- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I deeply apologize for the inconvenience you encountered during your stay with us. Indeed, we did have a hot water issue early Friday am, our team was diligently working...More

Reviewed 16 February 2018 via mobile

We absolutely loved staying at Cachet Boutique our first time here. There’s an incredible level of comfort and kindness that Roxy and Terrence give you when you’re checking in they truly go above and beyond. Many thanks to both Roxy and Terrence - we’ve stayed...More

Thank donnasafar
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 20 February 2018

Good day Donnasafar- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I am so happy to have read your stay with us as expected. Here at Cachet Boutique Hotel, we all strive for excellent customer service, it brings me great...More

Reviewed 9 February 2018

I have become a frequent patron to the CBH and it is my "Go To" when in Town! Maria has helped me more than once with several issues of various sorts and should be promoted! Felipe is a Gentleman. I would like to give a...More

Thank lempran
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 16 February 2018

Good day Lempran- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. It was such a delight to speak with you during your stay and thanks for the kind words. Here at CBNY, we strive for exemplary customer service, I'm glad...More

Reviewed 6 February 2018

this nice boutique hotel was recommended by friends. had a wonderful stay at this place. helpful people all around me. nice designed rooms. this hotel will one of my number one choices from now on. see you next time again.More

Thank 2015_June
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded 16 February 2018

Good day 2015_June- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. Your feedback is very important to us, I'm glad your stay was comfortable and everyone made you feel like home. Next time you're visiting the Big Apple, please stop...More

Reviewed 26 January 2018 via mobile

Thank you for taking very good care of me and for having outstanding accommodations. You made a dream team remarkable and fun. I have already recommended your hotel to two of my friends. My lovely host to the city will use again and again. Best...More

Thank Kim_Texas1030
Response from Felipe F, other at Cachet BoutiqueResponded 30 January 2018

Good day Kim_Texas 1030- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I'm so happy to read what a memorable stay you had with us. Christopher has been a tremendous asset since joining our team, I'll ensure to pass on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Sauna
Details
Price range
US$185 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#197 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$185 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#197 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (490)
Room & Suite (239)
Dining (67)
Pool & Beach (13)
Amenities (105)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Narikawa
5 April 2018|
Answer
Response from Scott V | Reviewed this property |
It IS within walking distance of the Javits...about 4 blocks away.
1
Vote
panamtravelkid
8 March 2018|
AnswerShow all 5 answers
Response from Alan H | Reviewed this property |
We stayed there in October and it was a building site, nothing was open it was dirty, dusty and in my view not habitable, there isn't a club anymore, but it is still noisy, the rooms on first view look Nice, but on closer... More
1
Vote
LarryReit
3 June 2017|
Answer
Response from alexborik | Reviewed this property |
what's the question?
0
Votes
Room Tips
"Book Early and request a quiet room"
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"Call ahead and ask for a renovated room. I faced 42nd street and the noise level was low."
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"overlooking the hot tub feels comfortable"
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"Speak to staff members Roxy,Phoebe or Ro they will get you straight every time"
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