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The Out NYC

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1,233 Reviews from our TripAdvisor Community

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Showing 988: English reviews
Singapore, Singapore
Reviewed 2 weeks ago

I stayed at The Out in December and had an excellent time. The hotel rooms are extremely decently priced especially for New York City in December. The studio king room was decently sized however note that everything you do in the toilet can be heard in the rest of the room (Tip: switch on the shower)! Also do note that...

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Helpful?
1Thank Sarah B
Paul K, General Manager at The Out NYC, responded to this review

Dear barahsuxton, Thank you for taking the time to share your review of The OUT NYC on Trip Advisor! I'm delighted you had a great time and look forward to seeing you again soon. Best, Paul Kashman

Marathon, Florida
Reviewed 2 weeks ago

Overall the hotel was very good. It was clean, kind of fun, and very quiet. The staff is terrific. The restaurant caught us off guard...it was amazing!! It's a short walk to the Convention Center. The negative was there is no room service and no morning coffee offered. You have to go across the street to get coffee and food.

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Helpful?
Thank 2soujourn
Paul K, General Manager at The Out NYC, responded to this review

Dear 2soujorn, Thank you for taking the time to share your experience at The OUT NYC on Trip Advisor! I'm thrilled to read that you enjoyed your stay with exception to the temporary limited service offerings at the hotel. We're in a bit of a transitional state at the moment due to some big plans ahead of us to revamp...

Aurora, Colorado
Reviewed 2 weeks ago

The customer service is/was great. I had scheduled a room-share reservation at The Out the week that Donald Trump was nominated as president-elect. Unfortunately, I or the system made a mistake and had scheduled the reservation a week in advance. With that said, I had to book a new reservation because the original reservation had been for the previous week....

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Helpful?
Thank mmalbano
Paul K, General Manager at The Out NYC, responded to this review

Dear mmalbano, Thank you for your Trip Advisor review! I'm delighted to see that outstanding customer service exercised by our team eased the headache of dealing with a pesky reservation error. We look forward to seeing you soon! Best, Paul Kashman

Littleton
Reviewed 3 weeks ago

We stayed for 2 nights midweek and found the hotel to be very quiet. The hotel was probably only half full based on the number of people that we saw. The room was small (like most probably are in NYC), but had everything we needed. The room on the North 2nd Floor was clean at first glance, but corners were...

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Helpful?
Thank frogger750
Paul K, General Manager at The Out NYC, responded to this review

Dear frogger750, Thank you for taking the time to share feedback from your recent stay with us. I'm delighted to hear that you enjoyed our property and I will certainly address the issues mentioned. Please feel free to contact me directly when making a future reservation. P.S - By the looks of your user name, it appears as though you...

Reviewed 3 weeks ago

This review pertains to great customer service when confronted with the inevitable challenges of catering to the public. I booked a room for 3 nights through Trip Advisor at an excellent daily rate for my adult son, who was in NYC for medical treatment. At check-in, there was confusion at the front desk re: reservation details. As a result the...

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Helpful?
1Thank Stephen F
Paul K, General Manager at The Out NYC, responded to this review

Dear Stephen F, WOW, that review just made my day! It was my sincere pleasure to help handle the issue you were experiencing-your kind words mean a lot to me. I look forward to a future opportunity of having you all as our guests and I wish you a joyous holiday season in Fairbanks AK. Sincerely, Paul Kashman

London, United Kingdom
Reviewed 3 weeks ago

Stayed here for several nights during the marathon. Stayed in a room facing the street, it was abit noisy on the Friday Saturday nights when people most likely from nightclub dwell outside the hotel making noise. The place feels more like a motel you'd get in asia - the rooms are based around two central courtyards that have pingpong tables...

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Helpful?
Thank JaFooley
Paul K, General Manager at The Out NYC, responded to this review

Dear JaFooley, Thank you for your lovely review and CONGRATS on completing the NYC Marathon! I'm delighted that you enjoyed your stay with us and that you found our staff friendly. We look forward to seeing you again in the future. Best, Paul Kashman

Kalamazoo, Michigan, United States
Reviewed 3 weeks ago

Thanks to Vanesa and Kevin for their welcome and help with my stay. It's a great place and location in the city. Very clean and modern accommodations with great rooms Lots of great places to eat in the neighborhood as well as some fun bars.

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Helpful?
Thank Clarks_MI
Paul K, General Manager at The Out NYC, responded to this review

Dear Clarks_MI, Thank you for the lovely review and for acknowledging Vanessa and Kevin. I'm happy to read that you enjoyed our hotel and hope to see you again soon. Best, Paul Kashman

Dunfermline, United Kingdom
Reviewed 3 weeks ago via mobile

Perfect location! So central, only few mins walk to Times Square. Spacious, modern rooms. The bed was super comfy with a lovely ensuite. Very helpful friendly staff and would recommend to anyone coming to NYC. A great Irish bar round the corner too called Lansdown Road. Fab food, beer and atmosphere!

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Helpful?
Thank Gillian L
Paul K, General Manager at The Out NYC, responded to this review

Dear Gillian L, Thank you for the positive Trip Advisor review! I'm delighted to see that our location, staff and rooms were to your liking. We look forward to having you back with us again in the future. Best, Paul Kashman

Pretoria, South Africa
Reviewed 4 weeks ago

This is definitely NOT the hotel it claims to be on Expedia. I reserved a suite, but what they provided was merely a modest bedroom with a hallway. The hallway includes a sofa. This is hardly what any reasonable honest hotel would label a suite. I would never stay here again.

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Helpful?
Thank DivaSteve
Paul K, General Manager at The Out NYC, responded to this review

Dear DivaSteve, Thank you for taking the time to share your Trip Advisor review! I'm terribly sorry that you weren't satisfied with your accommodations and I would greatly appreciate an opportunity to discuss this matter further with you. Our website has virtual room tours with full product descriptions- the last thing we wish to do is trick our guests. I...

Kilkenny, Ireland
Reviewed 4 November 2016

Centrally located, This hotel is the perfect place to stay for a break in NYC. The jacuzzi was such a great bonus. Surrounded by tonnes of restaurants and shops and nearby the subway. The staff were extremely friendly and helpful.

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Helpful?
Thank Gillian G
Paul K, General Manager at The Out NYC, responded to this review

Dear Gillian G, Thank you kindly for the lovely review! I'm delighted to know that you enjoyed yourself. We look forward to seeing you again soon. Best, Paul Kashman

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036-6204
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM660 - RM2,238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Orbitz, Priceline, HotelTravel.com, Travelocity, Odigeo and Jetsetter so you can book your The Out NYC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
33 questions
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Questions? Get answers from The Out NYC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a quad bed room, you may share with other people (hostel style), so if you want privacy, get a private room”
 of 5 bubbles , 29 Nov 2016 | Read review
“King size beds room are awesome”
 of 5 bubbles patmand47, 29 Nov 2016 | Read review
“choose a room next to the atrium common area for a nice place to relax”
 of 5 bubbles Jaybeegz, 29 Nov 2016 | Read review
“If you're coming with a larger group, try to book by the beds for cheaper prices. The rooms are still very nice and comfortable!”
 of 5 bubbles 14heg1, 29 Nov 2016 | Read review
“Room away from club”
 of 5 bubbles barahsuxton, 24 Nov 2016 | Read review
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