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The Westin New York at Times Square

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The Westin New York at Times Square
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1,876 Reviews from our TripAdvisor Community

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Showing 1,687: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

The Westin Time Square was magnificent. Very modern decor and clean as whistle. My view of Manhattan was amazing. I would recommend staying here if you want to be right in the heart of Time Square. Sits right on top of the subway system. Not to far from Madison Square Garden, Grand Central StAtion, Central Park or the Emperor State...

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Helpful?
Thank McStrokin
Burnley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016

This is the second time we have visited and cant fault the place, check in was smooth, we were offered an upgrade at a cost but declined it. The room - with a rubbish view of a boarded up hotel was plenty big enough, the beds were super comfy, tv excellent, love the docking station and coffee machine, iron and...

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4Thank chloesmum45
About Hotel's Favourite Review
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted to see that you enjoyed everything about your stay, and thank you for your feedback. We look forward to welcoming you back again and again! Be well, Jessie YourWestinTSqExperience@westin.com

Reviewed 2 days ago NEWvia mobile

Although The hotel was "good" ... My expectation as a pet friendly person was not met. There was no one who could help, Please don't sell what you can't offer. Reality vs. Advertisement @heavenlydogpillow @westinhotels @ilovemydog .

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Helpful?
Thank Alina T
Freeport, Grand Bahama Island
Reviewed 3 days ago NEW

A group of friends and family gathered for a long weekend in the Big Apple to take in a concert, a show, great food and a bit of night life. Gabrielle Mariano, a Westin Experience Specialist, contacted me before my trip to ask if there was anything she could do to make my stay more enjoyable. Well, let me tel...

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Helpful?
Thank Brendan P
Dallas, Texas
Reviewed 3 days ago NEW

The beds were amazing. But there was hair (black curly) that was on the white sink and table in the bathroom that I brushed away onto the floor. GROSS! I had to ask for towels too and wash clothes, along with toilet paper. We had a half used toilet paper roll and 1 bath towel for 2 guest. Why? And...

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Helpful?
Thank Jim N Julie B
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Dear Jim and Julie ~ we are so sorry for the level of service you received on your recent stay. You can be sure that your feedback will be reviewed with all of our staff. We hope you will give us another opportunity to regain your confidence to regain your confidence by booking a return reservation. When you do, please...

Chicago, Illinois
Reviewed 3 days ago NEW

I've been staying at this hotel for many years. This hotel is remarkably consistent for me in terms of service, SPG treatment and so on. I enjoy the on-site restaurant and bar. I also like the fitness center, which will a bit small, is somewhat large for NYC. The location is efficient for Midtown meetings. The rooms are quiet, comfortable...

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Helpful?
Thank letsgofire
Rochester, New York
Reviewed 4 days ago NEW

Long story short... Great room, perfect location, awesome staff! Came for a long weekend, it was my son's birthday and first time in NYC. (we are traveling from Rochester Ny) Westin did not disappoint!

Review collected in partnership with this hotel
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Thank Janelle M
Jacksonville, Florida
Reviewed 4 days ago NEW

This hotel is centrally located to the Times Square/Broadway area. We walked all over the city and felt this hotel was in a good location. Hotel is clean and rooms are nice. I'm not a fan of down pillows so I would have preferred an option for foam or something different, but that's just personal preference.

Review collected in partnership with this hotel
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Thank JEThompson69
Amsterdam, The Netherlands
Reviewed 4 days ago NEW

The Westin is nicely situated, close to Times Square, but outside the noisy area. Supermarket, café's, restaurants and metro-station conveniently around the corner. Spacious lobby with free WIFI access.

Review collected in partnership with this hotel
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Thank 52stefanie
A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
Reviewed 5 days ago NEW

Great location and staff were friendly. Beautiful atmosphere and rooms. It was very convienently located. We stayed with a big group of teenagers and they very accommodating. If your in New York this is the place to stay.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,165 - RM2,719 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#134 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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