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Hampton Inn Manhattan-Chelsea

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Hampton Inn Manhattan-Chelsea
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1,735 Reviews from our TripAdvisor Community

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Showing 1,397: English reviews
Mobile, Alabama
Reviewed 1 week ago via mobile

Every employee we encountered was top notch and made sure we had the best experience. The customer service was superb. Room was clean, breakfast very nice and the location was perfect access to subways. This will be my go to hotel to all future visits to NYC.

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Helpful?
Thank LisaGJ
Management response:

Thank you for choosing our hotel! I am so happy to hear you enjoyed your stay and our staff. I will be sure to pass on your compliment to our entire team. We are looking forward to your future stays with us!

London, United Kingdom
Reviewed 1 week ago

This hotel is in a good location, the rooms are very small, but the Wifi is terrible, did not work for most of the evening, only early in the morning did it work. The bathtub drain was not working either. The heating was barely sufficient. Not a great experience.

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Helpful?
Thank Derek H
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We truly apologize for all the issues that occurred during your stay with us. I definitely understand this is not the level of service you expect and thank you for sharing to allow us to improve our efforts. We hope you will be willing to come back to allow us to make it...

Columbus, Ohio
Reviewed 1 week ago

Staff met or exceeded my every desire. Staff always had a smile and a friendly greeting. Bed was great looked forward to going to sleep every night. Subway was 1 block away and many good museums and restaurants in the area.

Review collected in partnership with Hampton
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Helpful?
Thank lanaBC
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are so happy to hear our staff exceeded your expectations. This is such great news to hear and can't wait for your next visit with us soon. Thank you so much.

Washington DC, District of Columbia
Reviewed 1 week ago

The Hampton Inn-Chelsea is good value in a great location. Nothing elegant, but the rooms are clean and the hotel is well-run. Plenty to do in the immediate neighborhood and good access to subway and buses, with taxis also plentiful. All in all, a very good deal for Manhattan.

Review collected in partnership with Hampton
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Helpful?
Thank Tom C
Management response:

We are so happy to hear that you enjoyed our hotel as well as our location! We hope to see you again in the future!

Pelham
Reviewed 1 week ago via mobile

From the room, to the view, to the staff... Excellent. We were greeted with smiles and said farewell to with smiles. We required a late check-out of 1300 and it was granted. We were grateful for this gesture especially after the cold weather and harsh snow conditions. From the breakfast to everything positive I aforementioned, these factors made this stay...

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Helpful?
Thank C C
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are so happy to hear you enjoyed your stay with. Thank you for personally recognizing Darius and Anibal from our team. I will definitely share your feedback with them. Thank you for also bringing to our attention the poor communication I will definitely address with our team to work towards improving our...

Manchester, United Kingdom
Reviewed 2 weeks ago

A lovely hotel in a great location, the rooms are lovely and clean, the breakfast provided is a great starter to the day with a good selection of hot and cold food. It's only a couple of blocks away from 4 different subway stops which will get you all over Manhattan. But the best part of this hotel is the...

Review collected in partnership with Hampton
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Helpful?
Thank williamjT3954VN
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are so happy to hear you had a great stay with us! Thank you so much for personally recognizing our GSA, Janilda and breakfast host, Jocelynn. I will definitely share your feedback with them. Thank you so much and we hope you will come again soon.

Manila, Philippines
Reviewed 2 weeks ago via mobile

Good location! One block 5 minutes walk to subway stations, lot of food options, shopping, even a Enterprise Car Rental beside. New, clean, comfortable and quite for a good night sleep. Service was excellent, included hot breakfast was very good, 24 hours free hot coffee tea or chocolate at the lobby. Self service laundry help as we stayed 3 night....

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Helpful?
Thank Thomas C
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are so happy to hear our location and services met all your needs. We hope you will come back again soon to visit us. Thank you so much.

San Diego, California
Reviewed 2 weeks ago

We chose this hotel because of the HHonors program and location, & because I wanted the consistency of a brand I knew. I booked & checked in through the app and both were seamless and easy to use. On arrival, we were met by friendly, professional staff & we were in the room less than 3 minutes after walking through...

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Helpful?
Thank MsPurr
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. We are so happy to hear you had a great stay with us and our staff was accommodating to your needs. We hope you will come back to visit us again soon. Thank you so much.

Reviewed 2 weeks ago via mobile

I had reservations to stay here on December 30th and 31st to celebrate New Years with family. I called by the appropriate date and time to revise the reservation to just stay on the 31st since I was just getting over being sick. They properly adjusted it for me to arrive on the 31st for which I was grateful and...

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Helpful?
Thank Kathleen C
Jessica D, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review

Thank you so much for your review. Please accept our sincere apologies on the recent experience you had with attempting to cancel your reservation. I truly apologize on behalf of our team that they did not show care and concern. I went ahead and issued a full credit of your no show reservation. I truly apologize and hope this will...

Mechanicsburg, United States
Reviewed 3 weeks ago

Great location close to times Sq. Enjoyed the high floor, though view wasn't much due to the NYC skyline. Staff very good and welcoming, particularly if a Hilton Honours member. Short walk to the underground.

Review collected in partnership with Hampton
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Helpful?
Thank Deane G
Management response:

Thank you for choosing our hotel! We are so glad you enjoyed our location and staff! We hope that you return next time you are in the city!

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 20-story hotel located in the trendy Chelsea neighborhood between Sixth and Seventh Avenues provides the perfect location for travelers looking to stay in the city. Start your day early with our complimentary breakfast then head out to famous attractions like Madison Square Garden, Times Square and Central Park. Enjoy world class shopping with a visit to Macy’s or family fun at the Chelsea Piers Sports and Entertainment Complex. Dine at world famous restaurants, catch a Broadway show or browse the neighborhoods numerous art galleries.After a day of taking in the sights and sounds of New York City, relax in a comfortable Hampton bed® and watch your favorite shows on our 32 inch LCD HD TVs while you send photos to your family using our free high-speed internet. ... more   less 

Additional Information about Hampton Inn Manhattan-Chelsea

Address: 108 West 24th Street, New York City, NY 10011-1902
Region: United States > New York > New York City > Chelsea
Price Range: RM584 - RM1,736 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan-Chelsea 3*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Travelocity, Priceline and Cheap Tickets so you can book your Hampton Inn Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Manhattan Chelsea Hotel New York City
Manhattan Chelsea Hampton Inn
Hampton Inn New York City
Hampton Inn Chelsea
New York City Hampton Inn
Hotel Style:
#31 Green Hotel in New York City
#46 Best Value Hotel in New York City
#67 Family Hotel in New York City
#146 Romantic Hotel in New York City
#153 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Manhattan-Chelsea staff and other travellers.
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Questions? Get answers from Hampton Inn Manhattan-Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South-facing rooms on the higher floors have a nice view.”
 of 5 bubbles MsPurr, 5 Jan 2017 | Read review
“Corner room. Also have self serve laundry.”
 of 5 bubbles fanbelt62, 31 Dec 2016 | Read review
“We were on the second floor and it was great! Air conditioner was noisy , but we didn't need it as it was cold outside!”
 of 5 bubbles sued570, 25 Nov 2016 | Read review
“All rooms have good views”
 of 5 bubbles RLF724, 22 Nov 2016 | Read review
“2 queens sized roms are bigger than 1 king”
 of 5 bubbles glana67, 21 Nov 2016 | Read review
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