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Hampton Inn Manhattan-Chelsea

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108 West 24th Street, New York City, NY 10011
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Traveller (342)
Room & Suite (278)
Dining (66)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn Manhattan-Chelsea
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#205 of 518 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Hampton Inn Manhattan-Chelsea, NY hotel is a new modern 20 story high-rise hotel located in the trendy up and coming district of Chelsea, New York, bordering the West Village and Midtown Manhattan. This New York Hampton Inn hotel is equipped with all the latest conveniences to make you feel right at home in the Big Apple. The Hampton Inn hotel at Chelsea is located on the south side of 24th Street near the southwest corner of 6th Avenue, between 6th and 7th Avenues. The Hampton Inn Manhattan-Chelsea hotel in New York features some of the latest state-of-the-art offerings including complimentary high-speed internet access. Guests can relax in our lobby area in comfort and style overlooking the garden terrace. This New York Hampton Inn hotel offers the luxury of being located in the heart of Manhattan and the convenience of all major transportation hubs right near our doorstep.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Currency exchange
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
2380Reviews54Q+A100Room tips
Traveller rating
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CeeJayCee55711 wrote a review 5 Jul
Dallas, Texas105 contributions30 helpful votes
+1
This is a well worn tiny lackluster hotel within a block of two other Hilton properties far superior and same price point. The rooms are in disrepair the staff unfriendly and clinging to Covid protocols while surrounding Hilton properties are providing preCovid service levels and amenities. The pantry isn’t stocked the front desk staff isn’t empowered to make decisions always deferring to the manager whom I believe is imaginary cause they’re not ever available. I escaped from this dreadful property by good fortune of booking at a property one block over.
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Date of stay: June 2022Trip type: Travelled solo
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Response from Guest Service Manager, Agency / Consultant at Hampton Inn Manhattan-Chelsea
Responded yesterday
Thank you for being our guest and for the feedback. We are sorry for not providing you with the amenities and regret the disappointment this caused; please know everything is listed on our website. We also want to apologize for the service shortfalls you encountered, and your comments are shared with our team to ensure a much better guest experience moving forward. We appreciate your patience and hope you will give us another opportunity to provide you with a seamless stay. With Thanks, The Team at The Hampton Inn Chelsea
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David W wrote a review May 2021
Hayward, California40 contributions44 helpful votes
Hotel's Favourite
Front desk staff were friendly, and two were on-hand most of the time. Front desk apprised us on check-in about reduced housekeeping schedule. Facilities were clean and well maintained. Housekeeping was thorough when they came. Room was immaculate. We got the double queen. Tight but works for a family of three. View on the 20th floor facing south is incredible in the morning, afternoon and evening. Complimentary breakfast was so-so compared to our last stay here a couple of years ago. Skip the boiled eggs, but the bagel, cream cheese, jam, bananas and coffee are a go. No issues with neigborhood. Location is incredible and the price is right.
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Date of stay: May 2021
Value
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2 Helpful votes
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 21 May 2021
Dear DavidW12935, Thank you so much for taking time out of your day to provide us with your feedback. I am very glad to hear that you had a great stay with us and all our services met your expectations. We hope to see you again soon. Sincerely,
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Phil Poekert wrote a review Jun 2022
3 contributions
My family got laid over for two nights in New York en route to Ireland. We booked only one night at first because we weren't sure how long we would have to stay. When needed, Luisa worked magic to help us extend our stay an extra night in the same room on a busy weekend. As we prepared to leave, Sheena helped us get a car booked to the airport on a VERY busy day because of a parade and even treated our kids with snacks. Some very good humans run this place, and we are deeply appreciative! Would stay here again in a heartbeat.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Guest Service Manager, Agency / Consultant at Hampton Inn Manhattan-Chelsea
Responded 1 week ago
Thank you for being our guest at Hampton Manhattan - Chelsea. Your compliments were a pleasure to read, particularly about our associates, Luisa and Sheena. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. It was our pleasure hosting you, and we look forward to seeing you soon. With Thanks, The Team at The Hampton Inn Chelsea
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dustythoughts wrote a review Jun 2022
Manchester, Connecticut1572 contributions933 helpful votes
I had to stay here for a couple of nights while in town on business, and was super impressed at my overall quality of stay. The hotel is conveniently located near many restaurants and subway stations for the 1, B, and C trains, and the Flatiron Building is nearby. Staff are super welcoming and friendly, making the checkin and checkout processes run smoothly. My room was comfortable and had everything I needed (a comfy bed, a working bathroom, limited noise). There's a complimentary breakfast served which isn't too bad. Overall a very good place to stay for business or pleasure.
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Date of stay: January 2022
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Trip type: Travelled on business
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Response from Guest Service Manager, Agency / Consultant at Hampton Inn Manhattan-Chelsea
Responded 3 weeks ago
We are delighted to read the review of your stay at Hampton Inn Manhattan - Chelsea. We strive to provide each guest with a memorable experience combined with outstanding hospitality, and we are pleased to hear how much you loved our location, friendly service, comfortable rooms, and delicious breakfast! It was our pleasure hosting you, and we hope to see you again whenever you return to New York. With Thanks, The Team at The Hampton Inn Chelsea
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Amanda B wrote a review May 2022
1 contribution
My husband and I just had the BEST stay at this property. The location is perfect and we had a beautiful view from our room. What was even more special was the staff who welcomed us (and our dog!). Upon entering our room and turning up the AC, the AC unit started making a loud noise - and in less than a few minutes, a member of the staff brought us up new keys for a new guest room. Luisa at the front desk was so kind and welcoming to us - clearly explaining my Diamond benefits and how to self-park at the affiliated garage. Her hospitality was more memorable than anything else! Definitely recommend this property and cannot wait to return!
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Date of stay: May 2022
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 18 May 2022
Dear amandab0928, Thank you so much for taking time out of your day to provide us with your feedback. I am very glad to hear that you had a great stay with us and all our services met your expectations. We hope to see you again soon. Sincerely,
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Ryan M wrote a review Apr 2022
Whitehorse, Canada3 contributions
Hotel was amazing. Great staff, great breakfast. Check-in staff helped with a flower order that I placed prior to arriving. Elevator was fast. Super fast. The location couldn’t be better. Within walking distance of many things including multiple subway lines and PATH train. All in all, wonderful stay.
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Review collected in partnership with Hampton
Date of stay: April 2022
Value
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 1 May 2022
Dear ryanm837, Thank you so much for taking time out of your day to provide us with your feedback. I am very glad to hear that you had a great stay with us and all our services met your expectations. We hope to see you again soon. Sincerely,
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nataliesimon2017 wrote a review Apr 2022
Edinburgh, United Kingdom3 contributions2 helpful votes
Staff on the whole were good but the breakfast staff were stressed as there were not enough staff to service the number of guests, I thought they did an excellent job in the circumstances. The staff member at check in was abrupt & distant; when we gave our details she asked if we had pre-checked in & then asked if we were at the correct hotel before looking at the her system. The rest of the reception staff were friendly & helpful. Room was ok but we had to place a $200 deposit on a credit card; but the shower rail was damaged which meant the shower curtain did not stay in place & flooded the bathroom every time we took a shower. When we pointed it out to the reception staff we were told that they were aware of the issue. We were told that we were in a non smoking room & had had to sign a form confirming we were aware it was a non smoking room but the air conditioning unit dragged cigarette smoke from guests smoking outside into the room. The breakfast area was far too small for the number of guests resulting in long waiting times in a very cramped area; the food served at breakfast was very poor & we were supplied with paper bowls and plates along with plastic cutlery to use at breakfast. When we asked for our room to be serviced we were told told they only service the room at the end of a stay but could do it after the second day. We also had to ask for fresh towels every day, they were needed as they were used to mop up the water as a result of the broken shower rail. When paying over $155 per night I expect my room to be serviced & towels changed daily and do not expect to be eating from paper plates and bowls using plastic cutlery. we feel sorry for the staff as we think they are being let down by poor management and cost cutting. I would not recommend this hotel.
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Date of stay: April 2022
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Response from Sheena Jobe, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 18 Apr 2022
Dear Natalie Simon, Please accept our sincere apologies for your recent stay with us. We assure you this is not the norm for our hotel, and we will address your experience our management team. Thank you for bringing this to our attention to allow us to make immediate corrections to avoid this from happening again. Sincerely,
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Allen wrote a review Apr 2022
Virginia Beach, Virginia1 contribution
Took my entire family to see New York during spring break. Fantastic location, and what a great staff. We were greeted by Daryelin our front desk host. Made my group feel super special during our entire stay, what a sweetheart she was... Rooms well appointed, clean. Breakfast & serving host was very polite, plenty of items to chose from and always replenished when things got low. Coffee or tea was always available in the main lobby.
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Date of stay: April 2022
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Room Tip: My room was on the 12th floor and heard nothing very quiet.
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 15 Apr 2022
Dear allensQ8601ZX, Thank you so much for taking time out of your day to provide us with your feedback. I am very glad to hear that you had a great stay with us and all our services met your expectations. We hope to see you again soon. Sincerely,
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Joe D wrote a review Mar 2022
Boston, Massachusetts42 contributions8 helpful votes
This property has been a favorite of ours for a few years. The central Chelsea location is convenient and the staff are friendly and helpful. This weekend may have been our swan song as we booked a parking package - Disaster with a capital D. We called the hotel twice to confirm the parking was on 25th Street and assured it was. Unfortunately parking was 3 blocks away on 22nd Street with awful service. The hotel called ahead for us upon departure but it still took 90 minutes to get our car and then we were blocked from exiting. I know parking in NYC is tough, but this was worse than most. I’ve tried contacting the hotel for compensation with no success. There’s other moderate newer properties in the neighborhood. I think we’ll be at one of those next month.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Avoid parking package
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 24 Mar 2022
Dear Joseph D, Please accept our sincere apologies for your recent stay with us. We assure you this is not the norm for our hotel, and we will address your experience with the parking garage management. Thank you for bringing this to our attention to allow us to make immediate corrections to avoid this from happening again. Sincerely,
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Timea wrote a review Mar 2022
4 contributions1 helpful vote
We spent 6 nights there. The hotel is in the heart of Manhattan, honestly the best place to stay at because everything was around us. The staff were nice and friendly, check in process was smooth. Room was clean and well equipped. Comfortable bed also. Mind you if you want your room to be cleaned, you need to let reception know the day before! However if you need more necessities or your towels to be replaced, you just tell them and the staff arrange it for you the same day! The only down side I would comment on is breakfast. I am a protein kind of person who loves fresh eggs and vegetables for breakfast. Unfortunately the eggs were made of powder and it didn’t taste like eggs at all. Zero nutrition in the food either. I guess a hotel like Hilton should put more effort in their breakfast even if Hampton by Hilton is a slightly cheaper version of the main Hilton Hotel chain. Tea and coffee are available 24/7 though which is a nice touch! All in all, I recommend this hotel to stay at.
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Date of stay: March 2022Trip type: Travelled with friends
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Response from Luisa GarciaDeRodriguez, Guest Services / Front Office at Hampton Inn Manhattan-Chelsea
Responded 16 Mar 2022
Dear TimeaMimi, Thank you so much for taking time out of your day to provide us with your feedback. We truly appreciate it. We hope to see you again soon. Sincerely,
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PRICE RANGE
US$236 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn manhattan chelsea hotel new york city, manhattan chelsea hampton inn, hampton inn new york city, hampton inn chelsea, new york city hampton inn
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan
NUMBER OF ROOMS
144
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Frequently Asked Questions about Hampton Inn Manhattan-Chelsea
Which popular attractions are close to Hampton Inn Manhattan-Chelsea?
Nearby attractions include The Magician at the NoMad Hotel (0.4 km), Museum of Sex (0.5 km), and Escape the Room NYC (0.3 km).
What are some of the property amenities at Hampton Inn Manhattan-Chelsea?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hampton Inn Manhattan-Chelsea?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hampton Inn Manhattan-Chelsea?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn Manhattan-Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Stumptown Coffee Roasters, and Momoya Chelsea.
Are there opportunities to exercise at Hampton Inn Manhattan-Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn Manhattan-Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Manhattan-Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hampton Inn Manhattan-Chelsea?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hampton Inn Manhattan-Chelsea?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (3.9 km), World Trade Center Memorial Foundation (3.9 km), and Hamilton Park (3.5 km).
Is Hampton Inn Manhattan-Chelsea accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.