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Holiday Inn NYC - Lower East Side

735 reviews
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Traveller (144)
Room & Suite (186)
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Overview
  • Excellent46%
  • Very good42%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (735)Write a Review
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All reviewswilliamsburg bridgedelancey streetsubway stationretro baressex stwalking distance to chinatowntenement museumnew yorkdunkin donutsnever felt unsafefront desk stafffew blocksbed was comfortablerooms are modernrestaurants and barswould definitely stay here againthe hotel is clean
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1 - 5 of 580 reviews
Reviewed 5 days ago via mobile

Excellent hotel, rooms are spotless, staff are very friendly and helpful, good location for seeing NY sites, easy access to subway. Would recommend room 813, great views of NY skyline. Also try the retro bar downstairs, great food, great choice of beers, friendly staff.More

Thank Mark W
Response from rbianchi2016, General Manager at Holiday Inn NYC - Lower East SideResponded 3 days ago

Dear Guest, Many thanks for taking the time to review our hotel and offer such valuable feedback. Our Team is committed to ensuring our guests are welcomed and reecive the best accommodations in NYC. We hope to find you back here sometime and please request...More

Hotel's Favourite
Reviewed 24 August 2017

We stayed with them last week for four nights and it was fantastic. The rooms were clean and so quiet which was a big plus. Delancey Street is a quite busy and loud street but you wouldn't know it when you were in the hotel....More

1  Thank Jen W
Response from rbianchi2016, General Manager at Holiday Inn NYC - Lower East SideResponded 25 August 2017

Dear Jen, Wonderful news! Thank you for taking the time to review our property and area. You're spot on about the first timers getting acclimated to our area. The lower east side is a vibrant area and also with the residential and commercial which is...More

Reviewed 31 December 2017 via mobile

The hotel looks old from the outside... and in the lobby, but the rooms are new and on par with the other Holiday inns that we have stayed in Really neat rooms. It is far from time square, but close enough to walk to the...More

Thank rory K
Response from rbianchi2016, General Manager at Holiday Inn NYC - Lower East SideResponded 2 January 2018

Dear Rory, Thank you for your feedback and Happy New Year. Our hotel is 15 minutes by Train to times sqaure which is right next the hotel. A rather simple commute from anywhere in NYC. Our back of house team does an amzing job upckeeping...More

Reviewed 11 December 2017

This is a 2-to-3 star hotel at best, and I don't understand the TripAdvisor 4-star designation. The general upkeep of the property was poor. Carpets were worn with stains. Furniture was low-end and was physically imperfect. I sent laundry for cleaning before the deadline and...More

1  Thank dananno
Response from rbianchi2016, General Manager at Holiday Inn NYC - Lower East SideResponded 13 December 2017

Dear Guest, Thank you again for taking the time to review our property. Your feedback is invaluable and we appreciate the detailed feedback and photos you provided from your recent stay with us. I can ssure you we have begun making any repairs and adjustments...More

Reviewed 16 November 2017

Can't go wrong with this hotel in NYC. If you like the southern part of Manhattan stay here for a safe, clean hotel where the staff is superb. The room was modern up to date and everyone we spoke to that worked in the hotel...More

Thank NYRacBaller
Response from rbianchi2016, General Manager at Holiday Inn NYC - Lower East SideResponded 17 November 2017

Dear Guest, Many thanks for taking the time to complete a review for our property! We appreciate the great feedback about the staff and hotel. Having explored lower Manhattan you can certainly find something different to do down here each time you stay. We hope...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$142 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Green Hotel in New York City
#122 Romantic Hotel in New York City
#154 Business Hotel in New York City
#160 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
US$142 - US$407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Green Hotel in New York City
#122 Romantic Hotel in New York City
#154 Business Hotel in New York City
#160 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (144)
Room & Suite (186)
Dining (49)
Amenities (27)
Family and Play Areas (1)
Nearby
Lower East Side
Straddling the bridge between New York’s thriving
immigrant past and its modern transformation into a
beacon of global art and culture, the Lower East Side
is one of the most dynamic neighbourhoods in the city.
The blocks of tenements that represented the promise
and blight of the Lower East Side immigrant experience
now command top dollar for new residents. Right next
to old-world delis, 24-hour bodegas, and the garment
...More
Questions & Answers
Ask a question
dawngwatson
21 February 2018|
Answer
Response from rbianchi2016 | Property representative |
Dear Guest, We have King Executive Rooms whihc come with a refridgerator. ALl other rooms you can request a fridgerator be brought to your room at a $25 cost per stay. Also refrigerators are on a first come first serve... More
0
Votes
dawngwatson
21 February 2018|
Answer
Response from rbianchi2016 | Property representative |
Dear Guest, We have limited cribs avaiable for request. We can certainly place a request in your reservation. Please note they are on a first come first serve basis. We have not been in a situation where we could not... More
0
Votes
sharon2808
27 October 2017|
AnswerShow all 8 answers
Response from rbianchi2016 | Property representative |
Dear Guest, The hotel requires a $50 hold per stay on a debit or credit card. You can also palce $250 cash deposit for your stay which will be returened upon departure. Let us konw if you need any further information and... More
0
Votes
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Room Tips
"Avoid corner rooms and rooms facing Delancy Street."
Read review
"Family trip to NY"
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"I would ask a room on a high floor. I was on the 7th so noise was not a factor."
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"Ask for a courtyard-faced room to have less noise."
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