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Sugar Hill Suites

28 reviews
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Traveller (6)
Room & Suite (6)
Dining (1)
Overview
  • Excellent14%
  • Very good7%
  • Average25%
  • Poor14%
  • Terrible40%
27 Apr 2017
“Terrible service for a potentially nice place”
3 Jun 2017
“Awful - left early!”
Free Wifi
Air Conditioning
Non-Smoking Rooms
Family Rooms
Kitchenette
Wheelchair Access
3.0 Star Hotel
All hotel details
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1 - 5 of 18 reviews
Reviewed 4 June 2017 via mobile

Room in a very sorry state and not as advertised. Bathroom was filthy, ac attached to wall with sellotape and cardboard, tv cracked, furniture dated and dirty. Not as described when we booked at all. We left early and were promised a refund for the...More

Thank 82Ryan82
Reviewed 2 June 2017 via mobile

Booked by my daughter for her honeymoon. They had planned to stay 4 nights but after arriving to find a dirty, horrible and run-down room, they left after 1 night to stay in another hotel. Needless to say hotel refused refund, customer service seems to...More

1  Thank stevefisher11
Reviewed 27 April 2017

I started to concern about Sugar Hills Suites few days after the booking through Booking.com, since I sent them a couple of question and nobody ansewered. I tried to call them several times, nobody answered and their voicemail was full. I finally managed to talk...More

Thank Francesca M
Reviewed 13 April 2017

Went to this place a few hours after first landing in NY with my boyfriend. We had our suitcases with us, and looked like a mess only because we had just got off a red eye flight and waited patiently in a nearby fast food...More

Thank Lara R
Reviewed 5 December 2016 via mobile

D#: 441353873 Horrible from the minute we pulled up to the hotel. No signs to mark the hotel from the outside. Had to climb three flights of cracking wood stairs with luggage and my five year old son. Two room suite, the three of us...More

Thank roubalaham
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Minibar
Details
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (6)
Dining (1)
Nearby
Harlem
As a hub of African American culture, Harlem has
played a vital role in the history of New York City.
Today, the neighbourhood is as vibrant as ever as new
businesses and developments go up next to local
institutions. The heart of the neighbourhood is
bustling 125th Street, where street vendors and
historic landmarks like the Apollo Theater mingle with
big-name stores. Turn down almost any corner, and
...More
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Room Tips
"Make sure to have your reservation confirmed by someone before the arrival (not just the booking.com..."
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"Find another place to stay."
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"Don't go here. Just don't."
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"good breakfast only 10 dollar"
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