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JW Marriott Essex House New York

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Traveller (646)
Room & Suite (845)
Dining (45)
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Overview
  • Excellent47%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Essex House New York
Special Offer: Sunny Savings in New York
Hotel packages
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Offers from JW Marriott Essex House New York
Special Offer: Sunny Savings in New York
Hotel packages
Hotel deals
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Reviews (1,965)
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All reviewscentral park souththe executive loungecolumbus circlegreat locationpark viewnew yorkguest relationsjunior suitehistoric hotelan upgradetimes squarelincoln centerdirectly across the streetcarnegie hallnyc hotelshigh floorfifth avenue
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11 - 15 of 1,752 reviews
Reviewed 1 week ago via mobile

I chose this hotel because of the family rooms and for its proximity to Central Park. The family rooms were perfect for 3 adults and 3 children and since there is a foyer between the rooms, the noise in one room did not affect the...More

Thank uscfan1325
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 1 week ago

Dear uscfan1325, Thank you for choosing to spend a New York adventure with your grandchildren at our hotel. We are pleased to hear that our location right across from Central Park was perfect for exploring the area. We truly appreciate your feedback and will certainly...More

Reviewed 2 weeks ago

This is a wonderful historic art deco property built at the beginning of the Depression and beautifully restored. The location is ideal as you are across Central Park Ave from Central Park. It is an easy walk to Times Square and the Theater District. The...More

Thank Michael N
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 2 weeks ago

Dear Michael N, The positivity of your review is greatly appreciated. It’s wonderful to know you and your family took full advantage of everything our hotel has to offer and were treated to the level of service many have come to expect from us. We...More

Reviewed 2 weeks ago via mobile

The rooms are beautifully updated and for NYC, a decent size. The lobby is beautiful and the location is pretty convenient. All that was a nice place to stay. We are gold members so we were upgraded for the room and with lounge access. But-...More

1  Thank Jessebean
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 2 weeks ago

Dear Jessebean, Thank you for choosing to spend your New York escape with us. We are honored to hear that our beautifully renovated rooms and common spaces, as well as our perfect location in the heart of Manhattan, made your stay an enjoyable one. We...More

Reviewed 2 weeks ago via mobile

We recently stayed at Essex house J W Marriott for 2 weeks. What a disappointment. A total rip off. Only the location was good. Service?! They have no idea what that means. No one greets you, No one smiles, turn down needs to be asked...More

2  Thank PSV21
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 2 weeks ago

Dear PSV21, We are disappointed to hear that your experiences at our hotel did not live up to your expectations. Your feedback is incredibly valuable to us, and we have notified our respective departments of your concerns. Please know that this does not reflect the...More

Reviewed 3 weeks ago via mobile

Got here just after two today to check into a Central Park Suite. When we arrived, we were told that the room is ready, but someone was being set up to make sure. 30 minutes later, we were given our key. When we got into...More

4  Thank BrianHighley
Response from Sara S, Manager at JW Marriott Essex House New YorkResponded 3 weeks ago

Dear Brian, Our sincerest apologies for the rocky start to your stay with us. We are grateful for your loyalty to the Marriott brand and hope this isolated incident does not sour your relationship with us. We pride ourselves on our appreciation for our customers...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$417 - US$1,033 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#137 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$417 - US$1,033 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Spa Hotel in New York City
#127 Romantic Hotel in New York City
#137 Business Hotel in New York City
#179 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (646)
Room & Suite (845)
Dining (45)
Amenities (41)
Business Centre & Event Rooms (11)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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darwinkumaraan
4 April 2018|
AnswerShow all 3 answers
Response from 3,902,244 | Reviewed this property |
I agree with Ansel, use the concierge. I’m sure they will help you. I found everyone to be most accommodating. I hope this helps.
0
Votes
jchark2002
6 December 2017|
AnswerShow all 3 answers
Response from L2T22 | Reviewed this property |
I am not with Marriott, but rather a guest there. Find and use a parking app is what I would suggest. But don’t forget, we’re talking about New York City, and their rate is on par with other NYC hotels!
0
Votes
John35242
5 October 2017|
AnswerShow all 6 answers
Response from DanChicago | Reviewed this property |
W had free WiFi for Marriott Gold?
0
Votes
Room Tips
"Avoid the room next to the HVAC FAN."
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"Park side rooms; relatively quiet despite street noise."
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"choose rooms with park view"
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"Room 751, a beautifully appointed 1BR suite faces the back of the hotel which suited us perfectly as it..."
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