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JW Marriott Essex House New York

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1,520 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Essex House New York
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Showing 1,338: English reviews
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2014

The staff is professional, gracious and friendly. It will be our only choice to stay. When one travels, one doesnt have all the comfort of home. It's a beautiful older hotel in the Art Deco style. I had no problems or complaints, but I'm easy. It's New York, there will be noise and traffic.

Helpful?
1 Thank A T
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for sharing your experience! We are delighted to hear that you enjoyed your experience with us. We hope you will stay with us again soon! More 

Darien, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 March 2014

This is my 3rd trip here in a year. I excused the problems the first time because it was still transitioning to being a Marriott. I excused the problems the second time because it was super busy during the holidays. This time there are no excuses - it is just a disappointing hotel with an a+ location and what seem... More 

Helpful?
3 Thank 229Mel123456
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking the time to share your experience with us. We would like to apologize for your disappointment with your recent stay. We hope that when your travels bring you back to New York you will stay with us again to experience all the amazing improvements that are being made to our Executive Lounge. More 

Hamilton, Bermuda
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 March 2014 via mobile

You can't beat he location on Central Park South and she's a grand old hotel but sadly not as good under Marriott as it was when it was run by Jumeirah. I used to stay here quite a bit but only twice since it changed hands and both times I have found it to be worse than previously. My understanding... More 

Helpful?
1 Thank ClarkieBDA
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 March 2014 via mobile

There are many better choices in the area; why this place carries the JW label baffles me. The room temperature with the system turned off is over 80 degrees and the solution from management - open your windows. So as a guest you get to experience what tenement life was like - street noise, sirens and blaring music all night... More 

Helpful?
3 Thank MDS6101
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking the time to share your experience with us. We understand that Engineering was not able to fix your issue while staying with us. On behalf of the staff of the JW Marriott Essex House we would like to apologize for your experience with us, and we hope you enjoy your Marriott Reward points you received for... More 

Las Vegas, Nevada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2014

Excellent location, rooms on the north side look right up the center of Central Park, many restaurants and shops are a short walk, taxis are readily available, the subway is a few steps away. Hotel staff uniformly quite good (David at the concierge desk was especially helpful to us). Restaurant good with a nice bar. Our room was slightly smaller... More 

Helpful?
1 Thank EZMark49
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking the time to share your experience with us! We are so delighted to hear that you enjoyed your experience with us. We hope you will visit us again! More 

Las Vegas, Nevada
2 reviews
Reviewed 12 March 2014

My wife and I thoroughly enjoyed our recent stay at the JW Marriott Essex House to celebrate our 33rd wedding anniversary. We feel that the hotel staff was essentially why the experience was a great and memorable one! Warm and friendly staff greeted us at the entry and at the elevator, for example, offering a feeling of belonging as well... More 

Helpful?
Thank William R
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you for taking the time to share your experience with us! We are so happy you enjoyed your stay with us and shared your wedding anniversary with us. On behalf of Fatima and all of the staff at the JW Marriott Essex House we hope you will stay with us again soon! More 

Jackson, Mississippi
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 March 2014

Location is perfect; across from Central park and short walking distance to 5th Ave, Times Square, Subway stations, etc. Heat was on full blast the entire time I was there (yes it was cold outside but no need for it to be 85 inside). Even when heat in room was turned off, room slept extremely hot (slept with window cracked).... More 

Helpful?
1 Thank Zoey W
Chicago
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 March 2014

There is no doubt that the location and view are among the best in New York and perhaps the world. The previous management was excellent at making sure that everything was done to perfection. But with Marriott, you always feel that their is a disconnect between what they are telling you and what they actually do. For instance, we told... More 

Helpful?
Thank mrperfectionist
Dallas, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 March 2014 via mobile

I have stayed here many times. Out of date furnishings and decor are one thing but no hot water, no tv peeling walls, cracked and stained bathroom fixtures and no service are another. Marriott has done nothing since acquiring the property and Jumeirah let it get rundown leading up to to sale. There are many choices in the area and... More 

Helpful?
1 Thank Njgit
Charlotte, North Carolina
Level Contributor
144 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 8 March 2014 via mobile

Stayed here three nights this week and thoroughly enjoyed the stay! The property is very nice and and service is excellent. Hannah at the front desk is super and so are the doormen and executive lounge staff. Location is phenomenal. Great place to stay.

Helpful?
Thank frogbog
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Thank you so much for sharing your experince with us! We are so glad to hear you enjoyed your stay with us. We hope to see you again soon! More 

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM1,147 - RM4,552 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Essex House New York 4.5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#153 Luxury Hotel in New York City
#191 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room in the higher floors with a park view.”
 of 5 bubbles JaimeH601, 30 Nov 2016 | Read review
“Check out the renaissance midtown”
 of 5 bubbles 385jaredu, 16 Nov 2016 | Read review
“Try and get a park view”
 of 5 bubbles 722markandrewm, 3 Nov 2016 | Read review
“Ask for a quiet room. My room had a lot of noise from garbage trucks, etc”
 of 5 bubbles Kauaidudette, 31 Oct 2016 | Read review
“I stayed on the 4th floor, which was quiet, yet quickly accessible”
 of 5 bubbles Jeff2130, 25 Oct 2016 | Read review
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