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Hyatt Centric Times Square New York

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135 West 45th Street, New York City, NY 10036-4004
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Traveller (2444)
Room & Suite (1524)
Dining (186)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 21/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Times Square New York
Updated 21/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#115 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Live the ultimate New York lifestyle at the sophisticated Hyatt Centric Times Square New York. You’ll feel like a privileged Manhattanite from the moment you walk into your city pied-a-terre, just steps from the business district and famous attractions such as Broadway theaters, Radio City Music Hall, Rockefeller Center and the New York Public Library. Rest assured that yours will be no typical Manhattan hotel room either. Your chic apartment-style retreat, relaxing while reflecting the thrill of city life, will greet you with magnificent floor-to-ceiling windows and eye-catching original, city-themed art, including a colorful and comfy custom-designed pop-art lounge chair. Stay comfortably, confidently and most of all - stay Centric.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Taxi service
Rooftop terrace
24-hour security
Paid private parking nearby
Wifi
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Baggage storage
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
527Restaurantswithin 0.5 km
291Attractionswithin 0.5 km
6276Reviews371Q+A100Room tips
Traveller rating
  • 3,966
  • 1,601
  • 436
  • 144
  • 129
Time of year
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Popular mentions
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Most Recent
Sandy S wrote a review 19 Sep
Illinois City, Illinois1 contribution
The hotel is located one block from time square and close to all the theaters. The staff went out of their way to ensure I was satisfied, Elizabeth is a rock star. Very clean and great staff! The bartender on the rooftop was great, the manager there was very friendly as well. It was a very busy Saturday night, but they all kept their cool and my cocktail was delicious. When I checked in, I wasn’t too happy with my “city view” room. Elizabeth came upstairs and let me check out two more rooms in the same price category and allowed me to choose the room I liked the best. I felt like a VIP! The hotel was very clean. I would stay here again, I don’t have a single complaint.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 5 days ago
Dear sandysF2092WF, So happy to hear Elizabeth was able to address your concerns in a way that exceeded your expectations. She will be so excited to hear she was able to make such a positive impact. Thank you for providing us the opportunity to recognize her for the amazing effort she puts forth each and every day for our guests. It was our great pleasure to care for you as our guest and we appreciate you allowing us to host your visit to our great city. We look forward to welcoming you back again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa M wrote a review 18 Sep
6 contributions5 helpful votes
Perfect location to catch a Broadway show. Clean modern everything you would expect.a nice touch was a card and balloons in the room for my birthday. Must mention on our departure day most of the roads nearby were closed due to a celebration carnival style possession with floats ect ( great to watch)- very thankful to the concierge whom really helped us out after our taxi didn't arrive. If it not for him definitely would have missed our flight (wish I could remember his name) he went over and above ! We literally only slept here, very comfortable No breakfast option only room service. Nice convenice store next door for snacks on the move.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear Lisa M, We greatly appreciate you taking time out to share your experience with all here on Tripadvisor. Thank you for your kind comments and outstanding rating, our colleagues will be so happy to hear that they were able to make such a positive impact on your experience. We hope when your travels return you to our great city that you will allow us the opportunity to care for you as our guest once again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rkwalkerbills wrote a review 17 Sep
Peoria, Arizona1 contribution
So close to Times Square & most important all the fantastic restaurants in Hell’s Kitchen and BROADWAY!! The area outside of hotel was very clean and many HYATT staff were there to assist w/directions, taxi’s etc. very pleasant experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear rkwalkerbills, Spoken like a true explorer!! So happy to hear you were able to get out and enjoy all the amazing offerings available so close to the hotel. Thank you for allowing us to be your home base here in New York City. It was truly our pleasure to host your stay and we hope you will join us as our guest again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pioneer09820483341 wrote a review 17 Sep
1 contribution
you may want to consider if this hotel is good for you before you book (1) location - Very Good (2) breakfast is served only as room service, there rooms are small and not fun to eat there .. so better go out to eat outside (3) expensive hotel - no concierge available (4) rooftop - entering only above 21 - if you book because of the roof top and you want to eat there with children - forget about it
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear Pioneer09820483341, We appreciate your feedback. As the Centric brand is a brand of exploration all of our colleagues are ambassadors and concierge for New York City. We are disappointed to hear that you stay was anything less than outstanding and hope that if there is anything we may do to assist in improving your overall impression that you will not hesitate to reach out to us directly at Timessquare.hyatt.com. Thank you for allowing us to host your stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dina H wrote a review 16 Sep
Calabasas, California263 contributions67 helpful votes
This hotel is very nice and convenient. The rooms are spacious and quiet with nice amenities (coffee, water, toiletries and umbrellas ). The staff is lovely and bar 54 is fun with a great view. My only complaint is the horribly strong perfume smell in the lobby and elevators which is offensive to my nose each time I walk through the lobby. Fortunately the smell does not go to the rooms!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear DinaH733, Thank you for taking time out to share your experience here on Tripadvisor. We appreciate your feedback and apologize that our signature scent was not to your liking. It is nice to know that despite this you were able to enjoy the many other amenities the hotel has to offer. Thank you so very much for allowing us to care for you as our guest. We hope you will join us again here at the Centric Times Square very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LubbockC wrote a review 15 Sep
Lubbock, Texas33 contributions35 helpful votes
Great hotel. Surprisingly large and clean. Has luxurious heated bathroom floors! Felt safe and secure with doormen verifying guests entering elevator bank. Friendly doormen! Problems at check-in when the credit card NFC reader didn't work - made me second guess my credit card and forced me to call to verify if there was something wrong with my account. Also a problem when I booked an additional room the next day. The front desk seemed reluctant to sell me a room. But housekeeping was very friendly! Replenished water bottles each day no charge! (Don't forget to tip housekeeping each time you have your room cleaned!) Floors felt safe to walk on since there was no carpet - no weird or sticky carpet stains. Includes a refrigerator but it's tiny. Very close to the action in Times Square. Walkable to the the 3 shows we saw that week. Walgreens, a bodega, a restaurant and the Lyceum Theater showing "A Strange Loop" are literally next door. This hotel experience makes me want to build up my Discoverist membership and switch brands from my Hilton Diamond.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear LubbockC, What a great pleasure to read your review! So happy to hear that you were able use the hotel's centric location as a launching point to what sounds like an amazing New York experience. Thank you for sharing your experience and for allowing us the great pleasure of hosting your visit. We hope that you will earn your Globalist status very soon and return to us so we may celebrate together! Until then if we may ever be of assistance in any way please do not hesitate to reach out to us directly!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wilkinson wrote a review 15 Sep
Norwich, United Kingdom12 contributions1 helpful vote
+1
We stayed at the Hyatt centric from the 8th September for 4 nights. Reception fast and very pleasant on arrival. Baggage brought up to room Room very spacious and clean with a good view of time square . Great bathroom with a good shower. 2 large beds and the air con worked a treat, as it was hot outside. Great position for Time Square, Central Park , 5th Avenue and all the Broadway shows. Starbucks opposite although there were coffee making facilities in the room. Booked a table at bar 54, book in advance about 2 weeks prior. Was worth it for the views, the cocktails and the food Been to New York a few times and this was a very good choice of hotel . Def recommend it. I would return for sure.
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Date of stay: September 2022
Value
Service
Room Tip: The higher the room the better the view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear Saw3a, Thank you for taking time out to share such a positive experience here on Tripadvisor. We are so very happy to hear that you were able to make the most of your time in our great city and experience so many of the incredible experiences available for our guests. Our greatest reward is knowing we will have the opportunity to welcome you back again someday soon. Thank you for letting us care for you as our guest!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dharun A wrote a review 15 Sep
1 contribution
Enjoyed my 3 night stay at Hyat Centric. I needed a central place where I could work comfortably during the morning, and easily go exploring in the evening. Room was clean and the service staff that I interacted with was very friendly and helpfull. I had a kingsize bed with balcony. The furniture on the balcony was a bit simple, but the view was great and the room had a big desk to work on. The desk had all kinds of relevant ports (usb, usb-c, hdmi). Big pluss for the wireless charging station! The chair was a bit uncomfortable to sit and work in for longer periods. The wifi was stable enough to use for work. The safe was big enough for a 16’’ laptop. The hotel is located right next to Time Square so do expect a lot of traffic and people in the nearby streets. There is a rooftop bar, but did not get to go there for a drink since it was reserved for events during my stay. However, they offered a viewing for guests 10:30 AM which I managed to get before I checked out. The view was great, and I imagine it is spectacular at night. Did not try the gym, but it looked quite decent. The hotel is on the pricier side and european guests should be aware of the «Destination fee» + tax, which is around 35$ per night. This cost is not included in the price you see when you book.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 6 days ago
Dear Arudha61, Thank you for your kind comments and excellent rating. So very happy to hear that we were able to provide so many positives for your visit to our great city. We would like to point out that the destination fee is included in the price at the time of booking, however, it is not included in any deposit or payment taken at that time. It is required by law that this charge can not be imposed until the time of check in, so although it is included in overall pricing quoted payment for the fee will be requested at time of check in. Thank you for allowing us to host your stay here in our great city. We hope you will return to us as our guest very soon,.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tuli G wrote a review 13 Sep
Orange County, California4 contributions3 helpful votes
Great location, very courteous and friendly staff. Always greeted with a smile. Our room was right next to the elevator which was assigned if when not requested. Perfect location.Loved the overall stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 1 week ago
Dear Tuli G, Thank you so very much for your kind review and outstanding rating. It is a great reward for our entire team of colleagues to hear that we were able to exceed your expectations during your time as our guest. We truly appreciate you choosing our hotel for your stay in our great city and we look forward to the opportunity to care for you as our guest again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ida18 wrote a review 13 Sep
Port Saint Lucie, Florida30 contributions48 helpful votes
I arrived about 11am and front desk was friendly. Our room was ready and we were about to check in early. Valet was also friendly and very helpful. Rooms are clean and on the smaller side (but it is NY)enough for what we needed. Really no complaints.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Blundell, General Manager at Hyatt Centric Times Square New York
Responded 1 week ago
Dear Ida18, Thank you so much for allowing us to host your visit to our amazing city. It was truly our pleasure to care for you as our guest and we hope you will provide us the opportunity to do so again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$384 - US$583 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hyatt Times Square New York
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Midtown
NUMBER OF ROOMS
487
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Frequently Asked Questions about Hyatt Centric Times Square New York
Which popular attractions are close to Hyatt Centric Times Square New York?
Nearby attractions include Bryant Park (0.3 km), Broadway (0.1 km), and Top of the Rock (0.4 km).
What are some of the property amenities at Hyatt Centric Times Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a lounge.
Which room amenities are available at Hyatt Centric Times Square New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Times Square New York?
Guests can enjoy a rooftop bar, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Centric Times Square New York?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hyatt Centric Times Square New York?
Conveniently located restaurants include Los Tacos No. 1, Dos Caminos, and Megan’s Bar & Kitchen.
Are there opportunities to exercise at Hyatt Centric Times Square New York?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Times Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hyatt Centric Times Square New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Centric Times Square New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.6 km), World Trade Center Memorial Foundation (5.6 km), and Hamilton Park (3.1 km).
Does Hyatt Centric Times Square New York have any great views?
Yes, guests often enjoy the city view available here.