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Hotel Central Fifth Avenue New York

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Central Fifth Avenue New York
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1,123 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

The rooms were very small. The free breakfast consisted of bagels, toast, cereal and fruit. The website said there was a hot breakfast. The toaster barely worked. For two days of our stay they didn't have breakfast due to "unforeseeable circumstances" Wasn't impressed with the hotel.

Thank Julie K
Reviewed 24 February 2017 via mobile

We stayed here for 10 Days with our two girls (16 & 6) in February 2017. After a long day of travelling from the UK,we were greeted by a lovely young woman who checked us in within two minutes of arrival. When we got to the room we were surprised by the size of the room. Quiet spacious with two...

1Thank mrja2124
About Hotel's Favourite Review
GMFifthAvenue, Manager at Hotel Central Fifth Avenue New York, responded to this review

Thank you for taking the time to review your stay. We are very pleased to see the room experience and guest experience was exceptional. We hope we are your first choice if you visit New York again.

Reviewed 5 days ago NEW

Room was adequate for my daughter and I. They were clean, quiet, and close to Times Square. They didn't have a record of our registration, but honored the price and room request. Breakfast was cereal, toast, muffins and yogurt..

1Thank Lea K
Tallaght, Ireland
Reviewed 1 week ago via mobile

A very good hotel when it was a Holiday Inn express but I'll say it more or less is still just with a new name . It grand and central to everything with Times Square just 5min walk. Central Station. Broadway and Central Park in walking distance.

2Thank matlacey1
York, ME
Reviewed 2 weeks ago

We've stayed there a couple of times. The rooms are small, but how much time do you spend in a room? There were plenty of electrical outlets for phones, etc. The lobby is very basic; mostly just a breakfast area. The staff is friendly and helpful. While this time (in May) it was double the price of January, its still...

Thank Al-Sue-Maine
Hertfordshire, United Kingdom
Reviewed 2 weeks ago via mobile

This is a disgusting 'hotel' the only thing it has going for it is location near my office. Very soft mattresses, i was unable to get hot water, filthy carpets, lobby is also the very bad canteen. I felt i was staying in a bad youth hostel / soup kitchen. Suffice to say NEVER again.

1Thank SABBK
IHGService, Guest Relations Manager at Hotel Central Fifth Avenue New York, responded to this review

Hello SABBK! First of all, thank you very much for your recent stay at our Holiday Inn Express New York City Fifth Avenue, NY. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness, carpets and the lobby. We’d like to obtain some additional detail regarding your experience so we have sent...

Bath, England, United Kingdom
Reviewed 3 weeks ago via mobile

It may not be the most luxurious of hotels but the position just off 5th Avenue is superb. The beds are comfortable, the shower is good and the breakfast simple, help yourself but well balanced. We didn't spend much time in our room we thought it perfectly acceptable.

1Thank Angela T
Bournemouth, United Kingdom
Reviewed 4 weeks ago

We recently stayed at this hotel as a family of 4 - 2 adults and 2 children. Prior to arriving at the hotel I had read the mixed reviews and wasn't quite sure what to expect. The positives about this hotel - the main one is the location, It is very central and 1 min walk to 5th Avenue. We...

1Thank Claire R
IHGService, Guest Relations Manager at Hotel Central Fifth Avenue New York, responded to this review

Dear Claire R, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I am glad to learn you found our location convenient and the rooms clean and quiet. On the other hand, I am so sorry to see you were not fully satisfied with the room size and the breakfast...

Calabasas, California, United States
Reviewed 4 weeks ago

Before arrival, i contact the hotel, two times in email, no respond, two times called the 800 number (i was outside US for business before arrival), no one picked up the phone. No Platium upgrade, no welcome drink, no welcome fruit. all the ask were refused with cold face. feel bad

Thank Ted Zhang 章
IHGService, Guest Relations Manager at Hotel Central Fifth Avenue New York, responded to this review

Dear Ted Zhang 章, Thank you for taking the time to write a review about your stay with us. We are glad you found our location very good. However, we would like to apologize for the level of service you received from our staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed...

Wendover, United Kingdom
Reviewed 5 April 2017 via mobile

I got a last minute room for one night for under $100, was for a nice suite which was more than adequate for the night. Wifi worked well. I chose this hix over other hotels at same price for breakfast but there was no hot items, the juice machine was broken and a long q for the toaster; I ended...

Thank Joe M

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood


  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Central Fifth Avenue New York Located in the heart of New York City, Hotel Central Fifth Avenue New York is perfect for one who wants to experience the best of Manhattan and Times Square. You will be spoilt for choices by the wide range of activities surrounding the hotel, from musicals at the Theatre District to exhibitions at the Modern Museum of Art, shops at the Fashion District to strolls in Central Park or Bryant Park. If business is what brings you to the city, you will find major commercial buildings often just a short stroll away from the hotel. The Grand Central Station and subways are also easily accessible, seamlessly connecting you to the rest of the city. Stay productive in our 24-hour business center which offers wireless internet access and a range of business support services. ... more   less 

Additional Information about Hotel Central Fifth Avenue New York

Address: 15 W 45th St, New York City, NY 10036-4904 (Formerly Holiday Inn Express New York City)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM671 - RM1,752 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Central Fifth Avenue New York 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express Manhattan
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tenth floor was very quiet”
LeaK276, 17 May 2017 | Read review
“It's a tall hotel with only about 6 rooms per floor, and only 2 elevators. The 2nd floor was great.”
Al-Sue-Maine, 6 May 2017 | Read review
“no upgrade for IHG platium member. so when you need suite, just book a suite”
tedzhang_, 19 Apr 2017 | Read review
“Probably higher rooms may have better view of city.”
paulrP7322CR, 19 Mar 2017 | Read review
“Great access to 5th Avenue and Rockerfeller Building”
C2584ZYjamesb, 16 Mar 2017 | Read review
5 of 5
US$199* /night
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