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The London NYC

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Traveller (1100)
Room & Suite (987)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“double shower”(102 reviews)
“vista suite”(85 reviews)
“gordon ramsay”(76 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from The London NYC
Special Offer: Double Points, Every Stay
Hotel deals
Offers from The London NYC
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,921)
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3,612 results
Traveller rating
2,084
896
348
155
129
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LanguageEnglish
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2,084
896
348
155
129
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1 - 5 of 3,612 reviews
Reviewed 3 days ago

I am a frequent NYC visitor and native of NYC; this was my first visit to the London NYC. Room was very worn with multiple scratches on all wood floors. Service was acceptable on most levels except for room service, which was horrible. When breakfast...More

Review collected in partnership with Hilton Hotels & Resorts
Thank mb280sl
Hotel's Favourite
Reviewed 9 May 2018

I stayed here last week and it's always fabulous. I have stayed here a number of times and it's one of the better places to stay midtown. The rooms are spacious for NYC, it's a great location and the staff is always professional and friendly....More

4  Thank jonaeb2017
Response from N Y, General Manager at The London NYCResponded 21 May 2018

It is always wonderful to receive such positive comments from our return guests. We are so delighted that you enjoyed your stay and truly appreciate your loyalty. Best, Robert H. Rechtermann

Reviewed 3 days ago

Read the detailed timeline below...... 1. We arrive just before noon and attempt to check in due to our reservation having early check in privileges. No room were available, which was fine. We stopped in the restaurant next to the lobby to grab some lunch...More

1  Thank GlobalMogul
Reviewed 4 days ago via mobile

If you value sleep, DO NOT STAY HERE. Our stay at The London Hotel was completely ruined by obnoxious staff members right outside the hotel. These staff members were blowing whistles NON-STOP to signal taxis. We could hear it inside our room. It was absolutely...More

Thank swilliams167
Response from N Y, General Manager at The London NYCResponded 3 days ago

Dear swilliams167, Thank you very much for your feedback. The comfort of our guests is one of our number one priorities and I am extremely apologetic for the disturbance it has caused you. The demand for Taxis in NYC is extremely challenging and more than...More

Reviewed 4 days ago

We stayed at The London for my birthday weekend and very much enjoyed our stay in this cool hotel! As we as Hilton Honors members we were given a spot upgrade to a higher floor upon check-in and found the room to be quite spacious...More

Thank Thomas P
Response from N Y, General Manager at The London NYCResponded 3 days ago

Dear Thomas P, Thank you for your lovely feedback. Great to read that you enjoyed your stay with us especially while celebrating your birthday while staying with us. Terrific to read that you enjoyed our spacious rooms and that they are well appointed. We do...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$296 - US$816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in New York City
#50 Family Hotel in New York City
#79 Business Hotel in New York City
#188 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$296 - US$816 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in New York City
#50 Family Hotel in New York City
#79 Business Hotel in New York City
#188 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (1,100)
Room & Suite (987)
Dining (50)
Amenities (25)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
alemargo
8 August 2018|
Answer
Response from BWinKW | Reviewed this property |
Yes, our family of 3 (2 adult & 1 teenager)stayed in the Crown Suite in April 2018. The suite is spacious and features a large king sized bed in the bedroom, with a door that locks. The bathroom is very large with double... More
0
Votes
cazzal198
24 July 2018|
AnswerShow all 3 answers
Response from N Y | Property representative |
The hotel will be undergoing a property modernization through Fall of 2018 into Spring 2019. Most likely we will not be fully completed with all renovations by April as we will also be renovating the Lobby as well as the... More
1
Vote
Brian P
11 July 2018|
AnswerShow all 8 answers
Response from Tim S | Reviewed this property |
I do not know the answer but you can call the front desk and they will know.
1
Vote
Room Tips
"Try another hotel!"
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"High floors give better views and are a bit quieter"
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"High Floor at back of hotel for a quiet room"
Read review
"There are betters options than this hotel. For the price it's nothing great!"
Read review
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