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The London NYC

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3,326 Reviews from our TripAdvisor Community

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Showing 3,063: English reviews
london, England
Reviewed 27 October 2013

Having stayed at this hotel twice before using their 2 bedroom suites when we went with our children we decided to stay her again a few years later just the two of us as we liked where the hotel was situated - in the heart of the theatre district and close to the shops and central park. This time however,...

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Thank alexcoe
London
Reviewed 27 October 2013

I think the London Hotel is great. It is well positioned, the room was very big by NY standards, it was clean, looked like it had been done up recently and was different to many City hotels I have stayed in, which I liked as they can get a bit samey. For me though, the thing that really set the...

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1Thank Londontripadviser
Augustine S, London Ambassador at The London NYC, responded to this review

Dear Londontripadviser, Wow! Thank you so much for your kind words and positive comments. We are so happy to hear that we were able to meet your expectations. I will be sure to pass on your compliments to Helen. We hope to have you back soon! Sincerely, Augustine T. Saylee London Ambassador

Monaco-Ville, Monaco
Reviewed 25 October 2013

We stayed for 5 nights.with breakfast included. The room (suite) had the square footage BUT the first room they showed us did not have a dresser so unless you were a back packer forget it. The second room 1910 had a dresser and both a shower and bath (careful here as if you like one or the other request it...

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Thank Stephen S
Augustine S, London Ambassador at The London NYC, responded to this review

Dear Stephen S, Thank you for taking the time to write a review. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. Your comments will be passed along to each department involved, I would be happy to discuss this further with you...

London, United Kingdom
Reviewed 23 October 2013

I have just returned from a four night stay at the London NYC. The hotel was recommended to me as a hotel with exceptionally spacious and comfortable rooms. The location is excellent, the lobby & lift area smart, the concierges extremely helpful and the restaurant, at which we only ate breakfast, was very good although very pricey. I do however,...

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Thank jo l
Cedar Falls, Iowa
Reviewed 22 October 2013

Location is perfect if you want to be close to Times Square, Central Park and Rockefeller Center. The hotel is very beautiful with nice finishes! The staff was very friendly. We went to the hotel at 11 to valet our bags and they had rooms available and let us check-in that early. Our room was spacious - king bed, big...

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Thank cedar_shake79
san francisco
Reviewed 21 October 2013

I have stayed at the London at least five times. I like the rooms very much; they are large and have a separate living area. Those with a view of central park are especially nice (worth a bit extra). Floors higher up are the best. The location is great too. But there is something wrong with the atmosphere among the...

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1Thank MTHSanFrancisco
Titusville, New Jersey
Reviewed 21 October 2013

the vista suite, although $$$ is very beautiful and we had a very nice view in room 4401. It is also very quiet in the neighborhood, yet near so many wonderful NYC favorites. The staff seems very nice but we really didn't have many encounters with them. Now the bad news: the furnishings in the room are uncomfortable and getting...

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Thank Jodi V
Augustine S, London Ambassador at The London NYC, responded to this review

Thank you for taking the time to share your experience with us. I'm sorry to hear that your visit with us was less than expected. I would be happy to discuss this further with you so please reach out to me directly at 212-468-8860. Regards, Augustine T. Saylee London Ambassador

Saint James, New York
Reviewed 18 October 2013

Just stayed at this hotel--great spot. Bellman are helpful and have a of touch of "London" in them with their fedoras. The rooms are well equipped, flat screens, comfortable beds, spacious state of the art bathroom, nice separate living area in the suites, etc.. The bar /restaurant which is attached is a Gorden Ramsey restaurant so I imagine the food...

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1Thank Dan T
Greensboro, North Carolina
Reviewed 18 October 2013

Let me start with the positives - friendly staff at check in; room was a room and not a suite - I went back to the London's website last night after checking in and realized my prior misunderstanding that all rooms were suites was incorrect. Regardless, room was clean & quiet (was on the 32nd floor) and the bathroom was...

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Thank bacon3
London, United Kingdom
Reviewed 17 October 2013

Stayed in September for a long weekend. Had a lovely room, really big, very spacious, large bathroom (although, not very functionally laid out - minor irritation though). Wifi was very slow. Bed v. comfy and huge! 3am, Friday night, really quite heavy smell of cannabis wafts through the vents, so strong, we wake up. Call down to the front desk,...

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Helpful?
Thank Kim S

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated urban luxury in the heart of midtown Manhattan, the award-winning London NYC sets a new standard for New York luxury hotels. Named to several "Best of" and "Top 10 lists", you'll find detailed design, attentive service and The London Bar. ... more   less 

Additional Information about The London NYC

Address: 151 West 54th Street, New York City, NY 10019-5302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM1,448 - RM3,249 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The London NYC 4.5*
Number of rooms: 561
Reservation Options:
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Also Known As:
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
London Nyc Hotel
Hotel Style:
#49 Romantic Hotel in New York City
#75 Family Hotel in New York City
#80 Business Hotel in New York City
#110 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The London NYC staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side above the 11th floor have a small Central Park view!”
 of 5 bubbles SarahDef, 27 Mar 2017 | Read review
“Higher floors have nice views. But, you pay for what you see.”
 of 5 bubbles DR_MGAV, 26 Mar 2017 | Read review
“Upgrade to a high floor for the best views.”
 of 5 bubbles 310amyh, 18 Mar 2017 | Read review
“you will still need ear plugs the lower the floor your on as NYC is a city that never sleeps and that includes the Motor horns”
 of 5 bubbles lindam887, 18 Mar 2017 | Read review
“its a great place to stay - you can walk everywhere”
 of 5 bubbles NPLV1, 15 Mar 2017 | Read review
5 of 5