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Holiday Inn Express New York City - Chelsea

HIExpress.comUS$144*
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GreenLeadersBronze level
May 7 May 8
1 room 2 adults 0 children
US$200*
US$144*
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US$169*
US$169*
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Holiday Inn Express New York City - Chelsea
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1,954 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
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West Yellowstone, MT
Reviewed 4 days ago NEW

I stayed here for a weekend on a quick trip to NYC for the heck of it. I would absolutely stay here again. The room was comfortable and clean, the breakfast was delicious and there were several options, and best of all it was in the perfect location. Walking distance to so many awesome places. My one and only negative...

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Helpful?
Thank FaustW
Washington, Dc
Reviewed 6 days ago NEW

It's a pretty basic hotel.. not the quietest rooms or hallways. But it's a good value for your dollar. And I give them points because my A/C was not working when I checked in and they sent a service man up and he fixed it within an hour..(In my experience some of these smaller hotels don't have 24hr maintenance..) Free...

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Helpful?
Thank W_on_the_Road
Detroit, Michigan
Reviewed 1 week ago

Needed a reasonably-priced, centrally-located place to stay for three people and was VERY happy with this choice. Excellent double room: adequate space, scrupulously clean and modern with the most comfortable mattresses! Free breakfast was top-notch with lots of fresh and delicious choices but get there early if you want a place to sit. Staff were all very helpful and engaged....

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Helpful?
Thank Donna M
Goteed1
Reviewed 1 week ago

I stayed here for a couple of nights recently and while the room was comfortable and a decent size for Manhattan, the construction in the lobby is kind of annoying. When I checked in, the Key Card device was down and the could not issue a key, so they had a staff member meet me at the room and open...

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Helpful?
Thank Justneedreservations
Ottawa, Canada
Reviewed 1 week ago

We stayed at the beginning of April 2017 at this property. It was our second stay here in the last two years. We get a preferential rate. Overall we find the staff to be very friendly/helpful (with one exception). We find it to be clean and pretty quiet (my husband heard people in the hall one night, but over all...

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Helpful?
Thank lynneinottawa
Melbourne, Australia
Reviewed 3 weeks ago

I stayed for a few nights recently. Its very noisy at night so I couldn't sleep until about 1-2am and was then woken each morning around 6am. The lifts are loud, the door bangs every time someone gets out and I was lucky enough to be right next to them. Secondly the other guests were yelling in the hallways AT...

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Helpful?
1Thank Emma S
Joseph M, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Good Morning, Thank you for your hotel review, we appreciate your feedback. We apologize for any inconvenience caused during your stay but we hope to see you again when you are in NYC.

Blaton
Reviewed 3 weeks ago

I was really disappointed, ok the location is great and the room are clean but that's it! I would not have booked there if I knew beforehand the hotel was under construction works in the lobby. We only spent a night there then I cancelled my reservation and changed, we did not sleep at all, lot of noises in the...

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Helpful?
1Thank Frederic_be
Joseph M, Christian - front desk agent at Holiday Inn Express New York City - Chelsea, responded to this review

Hello Frederic, Thank you for taking the time of your busy day to give us a rate and review. Please accept our sincerest apologies in regards to the experience you have had. It is disappointing and not up to our standards that you have had to go through this. We hope you would give us another chance so we can...

Chapel Hill, North Carolina
Reviewed 3 weeks ago

I recently went with my large family and we rented two rooms on the 15th (really 13th floor). The rooms were clean and consistent with other Holiday Inn Expresses. The beds were comfortable but the pillows were so-so. They offered free continental breakfast and WiFi. Breakfast was standard but seating is limited (especially at 9 in the morning). We found...

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Helpful?
Thank amf5100
St. Johns, MI
Reviewed 3 weeks ago via mobile

Great location, friendly staff! The room is small but it always same in Manhattan area. The hotel need to think about the room's sound insulation, during my stay, the couple next door are very noisy every night.

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Helpful?
Thank flypiggy
Joseph M, Guest Service Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Thank you for staying with us and taking the time to share your feedback. We are delighted to know you enjoyed our location and staff. I apologize for any inconvenience you encountered due to other noisy guest. We hope you will choose to stay with us again. Anais - front desk

Madison, South Dakota
Reviewed 5 weeks ago via mobile

We just returned from a quick trip to see Eric Clapton at Madison Square Garden. Holiday Inn Express Chelsea is a perfect location for an easy walk to that venue. Our check in went smoothly, Tenille at the front desk was helpful with a suggestion for lunch and offered to call for a driver to the airport early the next...

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Helpful?
Thank DonnaA2001

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May 7 May 8
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM840 - RM1,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#65 Green Hotel in New York City
#147 Business Hotel in New York City
#182 Romantic Hotel in New York City
#195 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was at the end of a hallway.. and it was very noisy listening to everything”
W_on_the_Road, 18 Apr 2017 | Read review
“Quieter if you go higher but elevators are slow to non-existent. Whirlpool room is pretty small, but bathroom is a nice size.”
lynneinottawa, 13 Apr 2017 | Read review
“Away from lifts”
Em1988J, 3 Apr 2017 | Read review
“Higher rooms are quieter”
BethS290, 11 Feb 2017 | Read review
“Take advantage of the breakfast and the ideal location”
jwhill94, 17 Jan 2017 | Read review
5 of 5
HIExpress.com
US$144* /night
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Prices are for 1 room, 2 adults
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