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Holiday Inn Express New York City - Chelsea

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Holiday Inn Express New York City - Chelsea
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1,928 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City - Chelsea
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Showing 1,359: English reviews
Montreal
Reviewed 19 October 2012

Clean, well located in Manhattan and very competitive on price. We stayed there for 2 nights and it was just great. The rooms are a bit on the small side but we managed (two adults and two kids under 6). The buffet breakfast offers various choices. If you come by car, I strongly recommend the parking lot next door (cheap...

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Helpful?
Thank PYPK
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear PYPK, Thank you for your review of the Holiday Inn Express Madison Square Garden. I am very happy to hear that you & your family enjoyed your visit. We'll look forward to welcoming you back to another short (or long) stay! Best Regards, Maggie Houston Assistant General Manager

London, Canada
Reviewed 19 October 2012

Most importantly was our greeting by "Frankie", a front desk agent. After a long drive, flight, bus ride (M60)and the subway trip to the hotel we were tired and stressed. "Frankie" greeted us and checked us in. He was a great guy and made us laugh a couple of times which managed to take most of the stress of our...

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Helpful?
Thank Don G C
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Don G C, Thank you for your review. I am very happy to hear that Frankie brightened your mood after your rather arduous journey. It is always wonderful hearing that a staff member has made an impression on one of our guests, so I will be sure he receives a special thank you! Thank you again and I hope...

anstruther
Reviewed 18 October 2012

We recently stayed here for 3 nights while visiting NY. The room was small but clean and perfectly adequate. There were the usual amenities, tv, tea/coffee makers, iron, hairdryer etc. The air conditioning although a bit noisy worked extremely well - I do like a cold room and most hotels I stay at I find to be quite warm and...

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Helpful?
Thank 17lbp
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear 17Ibp, Thank you for your review of the Holiday Inn Express MSG! I am very happy to hear that you enjoyed your time with us. Your feedback regarding your stay is very much appreciated and helps us improve the experience that we deliver to each of our guests. Thank you as well for feedback concerning breakfast. While our space...

New York
Reviewed 14 October 2012

Review collected in partnership with Easytobook.com
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1Thank Wolfgang D
Zoersel, Belgium
Reviewed 12 October 2012

great hotel in the Holiday Inn Express category. Clean, quiet, good bed, good pillows. Free internet. Distances to theaters was very acceptable. Very friendly staff, although they still have to learn how to book tickets for Broadway shows. I can certainly recommend this hotel to all.

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Thank mauritssuper
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear mauritssuper, Thank you for your review. I am very pleased to hear that you were happily accommodated during your visit. Thank you for complimenting my team. I will share your comments and certainly ensure that we do a bit of training to improve our knowledge of Broadway ticket options. Thank you again for your review. I hope to see...

hotels234
Reviewed 12 October 2012

Excellent choice for anyone staying in NYC looking for upper mid scale limited service hotel. Free Breakfast, consistent brand, freindly staff, excellent value, and perfect location. Would stay again any day. Highly recommended. Rooms were clean, nice, modern, and well appointed.

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Thank hotels234
Enfield, United Kingdom
Reviewed 12 October 2012

This hotel was booked for us as part of a New England trip that started and finished in NYC. Location was fine - close to Madison Square Gardens with all you'd need locally. But its noisy, if you have a room on the front they're unloading huge trucks of parcels all night and you'll hear it all too clearly. It...

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Thank 1948Gooner1948
Las Vegas, Nevada
Reviewed 11 October 2012

Walking distance to Madison Square Garden and the Penn Subway Station. Also very close to lots of retail stores and restaurants. The hotel offers free internet, a gym and a hot breakfast. Our room was on the top floor facing 29th St. The room was clean and the staff very helpful and accommodating. The downside was that the A/C was...

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Thank Zenaida L
Toronto, Ontario, Canada
Reviewed 27 September 2012

I stayed at the Holiday Inn Express – Madison Square Garden from August 15-19, 2012. First off, let me start off by saying that my first impressions were great. Hotel was clean and staff was very accommodating, providing us with 1 room for early check in. After the first night is when things got terribly uncomfortable. My wife woke up...

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8Thank Jarrett R
IHGCare, Guest Relations Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Jarrett R, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously, and sincerely regret that we did not meet...

Cardiff
Reviewed 24 September 2012

The hotel was perfectly located for us - we got to see the whole of New York very easily from this base - very near Penn Street Station for travel in and out of New York and for getting the Subway everywhere. We easily made our way to Central Park, Staten Island Ferry, West Village, Grand Central, Wall Street, etc,...

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1Thank BridetobeCardiff

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM619 - RM1,613 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#64 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are quieter”
 of 5 bubbles BethS290, 11 Feb 2017 | Read review
“Take advantage of the breakfast and the ideal location”
 of 5 bubbles jwhill94, 17 Jan 2017 | Read review
“avoid ground floor”
 of 5 bubbles Panter11, 6 Jan 2017 | Read review
“The higher the better”
 of 5 bubbles Bruce in West Oz, 5 Jan 2017 | Read review
“We stayed on the 8th floor so there was very little street noise.”
 of 5 bubbles sleepingdogsfla, 7 Dec 2016 | Read review
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