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Hilton Garden Inn New York/Manhattan-Chelsea

PricelineUS$180*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$272*
US$180*
Great Deal
US$187*
US$187*
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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,956 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,704: English reviews
Reviewed 1 week ago

Walking distance to FIT, the staff are very helpful and willing to take that extra effort to make your stay as comfortable as possible. The flavored water in lobby is a great way to quench your thirst from all the walking that we did. Ten minute walk to Eatly for great food.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V865ORmichaelp
Shelby Township, Michigan
Reviewed 2 weeks ago

We are a family of four with an agenda to see and do as much as we could in 7 nights. This hotel is in a great location right near the subway and in a quiet area. We paid a little extra for breakfast and it was so worth it. Not your typical hotel breakfast. Made to order omelettes, waffles,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 444kerryp
Management response:

Thank you for leaving such a wonderful and comprehensive review of your recent stay and we appreciate your five-star rating! I am very happy to hear you were able to take advantage and thoroughly enjoy our delicious breakfast. We always want to provide our guests with a great start so they can enjoy the surrounding area. We appreciate you choosing...

Sunderland, United Kingdom
Reviewed 2 weeks ago

Excellent location, good service, pleasant staff. Rooms a little tired, any problems fixed immediately. Room chilly and windows did not keep cold and noise out even though they were D glazed. Heater/ conditioner not effective. Great experience. Will definatley return thank you.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 341roda
Australia
Reviewed 2 weeks ago via mobile

Recently stayed 5 nights from 31st of March up until the 5th of April. Basic hotel that is well priced for the area. But it wasnt the price that made this stay great. It was the staff. Very welcoming and polite at all times. The young blond lady at the hotel bar (her name eludes me at present) was a...

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Helpful?
Thank Matt V
Helsinki, Finland
Reviewed 3 weeks ago

I spent a week at Hilton Garden Inn with my spouse and we were mostly satisfied with our stay. The location is great: a quiet one-way street near Penn Station, with supermarkets, shopping opportunities and cafes nearby. The red metro line is only two minutes' walk away and you can reach the yellow and orange lines in less than ten....

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Helpful?
Thank Woodhue
Jamesburg, New Jersey
Reviewed 3 weeks ago

While being in Chelsea and convenient to my business meeting, this was a poor representation of a Hilton Garden Inn establishment. I always stay at an HGI and have not been disappointed.... till now. Sleep was near impossible with a poor quality, out of date mattress. Paint was pealing off the wall in the bathroom. Not a pleasant stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank tom s
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello Tom S, Thank you for your candid feedback. We are disappointed to know that our guest rooms did not meet your expectations. We will immediately replace the mattress and our maintenance team will remedy the paint in the bathroom Please know we are in the process of renovating and enhancing our guestrooms. We hope you will give us another...

washington, dC, United States
Reviewed 3 weeks ago

We were in New York to celebrate our anniversary. Our room was relatively small, but we expect that in New York. It was clean, comfortable, and were able to check in when we arrived even though it was early in the day. The view from our window was spectacular -- and unexpected bonus! The staff was cheerful and helpful at...

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Helpful?
Thank Deborah S
Okcheon-gun, South Korea
Reviewed 4 weeks ago

Very clean, close to subway and bus stops, terrible shower, noisy furnace - overall I would recommend for price and location and cleanliness. I would return. Close to a Starbucks 🙌 15mins to La Guardia when there is no traffic.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sarahwX1550PQ
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello sarahwX1550PQ, Thank you for taking the time to share your experience. We are delighted to hear that were satisfied with the cleanliness and enjoyed our wonderful location. We apologize for any inconvenience you experienced with shower and the noisy HVAC. We have shared your comments with our maintenance team and will remedy the issues immediately. We appreciate your recommendation...

Melbourne, Australia
Reviewed 4 weeks ago

I must say, location and hotel wise, this is a good place to stay. BUT THE STAFF IS HORRIBLE. They were rude and impatient when dealing with our reservation. There was also a lack of communication between staff. One staff will tell us something, and the other staff will tell us another, or respond with "I don't know who told...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Peekashuu
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello 32leongc, We appreciate the feedback. We sincerely apologize for the poor service you experienced. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing...

Westchester County, New York
Reviewed 4 weeks ago

Attended a Three-day Conference just outside of Manhattan. Needed a location in close proximity. Staying at the Hilton made the travel to and from the event very easy. It was also a plus to find restaurant, and many shopping opportunities in close proximity to the hotel. There also an abundant of transportation choices.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 669enar

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14/05/2017 15/05/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM904 - RM1,990 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Hotels.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn New York/Manhattan-Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor would be quieter as further away from delivery truck noise.”
Q8031WHchristinec, 29 Apr 2017 | Read review
“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
“All rooms seem to be the same, I personally prefer a higher floor for better views and a more peaceful stay.”
Shaski, 12 Feb 2017 | Read review
“rooms on the back side are quieter than on the front side”
randyjdc, 21 Jan 2017 | Read review
“Ask for upper floors”
chaimc2015, 4 Jan 2017 | Read review
5 of 5
Priceline
US$180* /night
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Booking.comUS$187
GardenInn.comUS$187
CancelonUS$272
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*Disclaimer
Prices are for 1 room, 2 adults
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