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Empire Hotel

6,393 reviews
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Traveller (1306)
Room & Suite (610)
Pool & Beach (61)
Overview
  • Excellent34%
  • Very good30%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
“lincoln center”(1,100 reviews)
“ed's chowder house”(114 reviews)
“gossip girl”(107 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (6,393)Write a Review
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1,850
1,663
1,112
627
456
Show reviews that mention
All reviewslincoln centered's chowder housegossip girlpool deckcentral parkcolumbus circlegreat locationnew yorkrooftop barupper west sidejunior suiterooms are smallaround the cornertimes squarefew blocksnycstarbucks
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1 - 5 of 5,708 reviews
Reviewed 2 days ago

This was our 2nd visit in as many years for our annual girls weekend. The place is very pretty, the staff was very pleasant and the rooms were clean! It’s a great location on the Upper West Side, right next to Lincoln Center & 1...More

Thank mrsrobb
Reviewed 2 days ago via mobile

We checked into the Empire on Valentine’s Day, previous to our arrival I requested twice that we have a bathtub in our room and had no response and showed up to a shower in our room.. the shower leaked every time you ran the water...More

Thank tmm96
Reviewed 3 days ago

My wife and I and my wife's parents stayed here for 2 1/2 weeks in Feb 2018. We had a fabulous stay and the team at the Empire took fabulous care of us. We were a bit hesitant after reading all the mediocre reviews, but...More

Thank Bruce M
Response from Scott G, General Manager at Empire HotelResponded 2 days ago

Dear Bruce, Thank you so much for your business and taking the time to complete your TripAdvisor survey. The fact that you and your family stayed with us for two and half weeks and loved your experience speaks volume to our on going training efforts...More

Reviewed 4 days ago via mobile

This was our second visit to the Empire and it was fabulous. On arrival we found they had upgraded us to a superior room with views of the Lincoln Centre. The staff were friendly and polite. They printed out our tickets for the ice hockey...More

Thank Natalie_Yasamin78
Response from Scott G, General Manager at Empire HotelResponded 3 days ago

Dear Natalie, Happy Birthday! I am thrilled you had such a great experience at the Empire Hotel NYC! Our goal is create RAVING FANS! We cant wait to have you back with us! Rest assured I will share your feedback with the entire Empire TEAM!...More

Reviewed 4 days ago

On the surface, The Empire is a fantastic hotel. Location is impossible to beat, the staff is courteous and responsive, the decor has been chosen extremely well, and the location has the benefit of being used in Gossip Girl, so there is pop culture appeal....More

Thank annimallx3
Response from Scott G, General Manager at Empire HotelResponded 3 days ago

Dear annimalx3, Good afternoon, Thank you for your review I appreciate your feedback about your entire experience and will share with my TEAM. I will inspect room 1105 and follow up accordingly. I look forward to your return visit to the Empire Hotel and have...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$131 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#207 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1306)
Room & Suite (610)
Pool & Beach (61)
Dining (30)
Amenities (7)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
Ljohno
19 January 2018|
AnswerShow all 5 answers
Response from Kangaman | Reviewed this property |
We stayed in a Junior Suite, which is nothing more than a smallish room with a seating area at one end. We also stayed in a regular room, which is very small.The JS is a better deal if you can get it.
1
Vote
tfets124
26 December 2017|
AnswerShow all 2 answers
Response from lea2307 | Reviewed this property |
I think you must be at least 21 years old to check in
0
Votes
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12345639
Room Tips
"Bathrooms are small - request handicap room if you need more space"
Read review
"City view rooms get some traffic noise but you're in New York not a country village"
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"We've only stayed once but our 8th floor room was clean and quiet."
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"Do not stay here with pet, they will charge you $100 rate for your stay and then $25 per pet per night"
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