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The Plaza

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The Plaza
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2,135 Reviews from our TripAdvisor Community

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Showing 1,759: English reviews
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Potomac, Maryland
Reviewed 4 days ago NEWvia mobile

This isn't one of the best hotels in New York City because of anything else besides the fact that it's so iconic and beautiful! Perfect for the kids perfect for the couples and single adults! Walking distance to amazing shopping and Restaurants.

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Helpful?
Thank WorldTravelerDC1
Geneva, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017 via mobile

We have booked here for 5 days and must say this hotel is amazing! Perfectly situated , 5th avenue and in front of the beautiful Central Park. The service is impeccable, from the doorman, the concierge, Vanessa at the front desk who is just adorable, all the staff is top notch !!The shops are lovely too. The suite is ravishing...

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1Thank Christinedeloe
About Hotel's Favourite Review
Management response:

Dear Christinedeloe, Thank you for your kind words in this 5-star review, it is always a pleasure to receive such a positive feedback! I will be delighted to share your compliments with our team and recognize Vanessa for an excellent service she provides every day. We are looking forward to welcoming you at The Plaza again. Rafal Krywko Director, Guest...

Reviewed 1 week ago NEWvia mobile

It's Eddie, the bellman that keeps me coming back. His service is impeccable... special treatment every time he even takes my child downstairs to food hall for ice cream. Everything about him and this famous place leave me feeling "special" and like I've had the quintessential New York experience.

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Helpful?
Thank Elizabeth L
Rafal K, Manager at The Plaza, responded to this review

Dear Elizabeth L, Thank you for reviewing your recent stay at The Plaza. It is very rewarding to learn that you were impressed by the service we provide. I will personally make sure that Eddie is recognized for his excellent service that made you and your daughter so special. We will certainly look forward to seeing you once again at...

Danville, California
Reviewed 1 week ago via mobile

This is an incredible hotel in an already incredible town. Having been to NYC several hundred times over the decades, a hotel stay doesn't get better than staying as a guest at the Plaza. From my very first contact with the folks at Fairmont reservations to the closing of my car door by their doorman upon departure, it was a...

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Helpful?
Thank Mark T
Rafal K, Manager at The Plaza, responded to this review

Dear Mark T, Thank you for reviewing your recent stay at The Plaza. It is very rewarding to learn that you were impressed by the service we provide and that we managed to make it so personal. I also would like to thank you for recognizing our colleagues who made you feel like a royalty. This is the reason why...

Ponte Vedra Beach, Florida
Reviewed 1 week ago via mobile

Although it is expensive, this hotel is absolutely amazing. Expect old world style and sophistication in this iconic hotel. The service is outstanding, the beds are luxurious and the bathroom is appointed beautifully. I took my 21 year old daughter on a vacation to NYC and both can't wait to come back to this exceptional hotel.

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Helpful?
Thank Bethyangelo
Rafal K, Manager at The Plaza, responded to this review

Dear Bethyangelo, Thank you for taking the time to share you experience regarding your recent stay at The Plaza. It is always gratifying to receive such a positive feedback, it will be my pleasure to share it with our team. We are grateful for all your kind words and highly appreciate you choosing to stay at The Plaza. We look...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

Lovely surroundings . Bumbling staff . Ordanary food . Hi price for less than average experience. I have been to many similar establishments around the world , the plaza I am afraid to say is not even close to my top ten . Maybe I was unlucky but , I have to be honest and say not good enough

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Thank Pad123456
Rafal K, Manager at The Plaza, responded to this review

Dear Pad123456, Thank you for taking the time to share your experience. It is incredibly disappointing to read your comments as this is not normally the feedback we receive about our service or the team. I'd greatly appreciate the opportunity to address all of your comments and investigate further. In order to so, please email me directly at rafal.krywko@fairmont.com Thank...

Miami, Florida
Reviewed 2 weeks ago

One the most famous hotels in the world. The room I was assigned had a slightly smell of cigar. After calling the front desk I was changed immediately to another room. The rooms are very luxurious and the service is excellent. The concierge are knowledgeable and they recommended nice places to eat in SoHo and downtown. It is an expensive...

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Thank Cohiba305
Rafal K, Manager at The Plaza, responded to this review

Dear Cohiba305, On behalf of the entire team at The Plaza I would like to thank you for sharing your experience on TripAdvisor. We are truly proud that you enjoyed your stay and the service we provide. It is also very rewarding to learn that you consider us as the one of the most famous hotels in the world, just...

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Stopped in at the plaza hotel to enjoy the atmosphere and the drinks at the plaza bar. The place was quite busy with business people and groups of friends. The friendly staff welcomed us and since we were a party of five they offered us a table which had a reserved sign. I applaud the staff for not letting single...

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Helpful?
Thank imatse80
Chilton Trinity, United Kingdom
Reviewed 2 weeks ago via mobile

Short stopover at the plaza hotel during a business trip. Staff were very friendly and helpful throughout my stay with recommendations and directions. Rooms are very luxurious with lots of little touches to make your stay memorable. With central park on your doorstep also it makes for a great experience for both business or pleasure.

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Thank Dan L
New Albany, Ohio
Reviewed 2 weeks ago

Many hotels claim to be the "best" and charge you for it. But not all of them live up to their ratings and prices. We stayed there for 2 nights and it was excellent from beginning to end - top to bottom. Thank you for excellent service.

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Thank foodie5607

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM2,825 - RM5,836 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Hotels.com, Travelocity, Despegar.com and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#20 Spa Hotel in New York City
#50 Green Hotel in New York City
#80 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
31 questions
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Calgary, Canada
Bedale, United Kingdom

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Questions? Get answers from The Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call and ask for the view you want.”
  • view of Central park from our room
  • more of the view
 of 5 bubbles shayna797, 1 Mar 2017 | Read review
“get the luxury suite;)”
 of 5 bubbles teeteex01, 28 Feb 2017 | Read review
“Go the extra mile for a view of the city”
 of 5 bubbles B7551JUthomasb, 26 Feb 2017 | Read review
“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
5 of 5