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Residence Inn New York Downtown Manhattan/world Trade Center Area

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170 Broadway, New York City, NY 10038-4154
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Traveller (545)
360
Panoramas (31)
Room & Suite (334)
What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New York Downtown Manhattan/world Trade Center Area
Updated 30/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#102 of 518 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate dining area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
Hotel links
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1070Reviews91Q+A100Room tips
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jlynnl wrote a review Jun 2022
New York, NY76 contributions61 helpful votes
The front desk staff is so nice and cheerful but the quality of the room is horrible. It was so rundown and dirty. There were black hairs all over the shower floor and the base of the toilet looked like it hadn’t been cleaned in months. Stray black hairs were also on the bedside tables and even though I called to get the room cleaned while out to dinner it did not address the issue. At 1am on one of the nights we heads a loud knock at our door. I had a do not disturb sign and had the door bolted so I ignored it. I proceeded to get phone call from a gentleman demanding why I’m not opening the door because they had linens for the pull out couch. I ordered no such thing and he barely apologized seeming annoyed and confused. I was upset because it was the middle of the night and my request to not be disturbed was blatantly ignored. I messaged the hotel that night and nobody got back to me on my complaint at all. This place is so gross and felt very unclean. Avoid this hotel and stay elsewhere
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Date of stay: June 2022Trip type: Travelled with friends
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MTLSteve wrote a review May 2022
Montreal65 contributions147 helpful votes
Stayed here for two nights as a family of 4. Had a standard 2-queen bed suite. Rooms are surprisingly large for Manhattan although smaller than what you'd expect from a suburban-style Residence Inn. We were on the 18th floor with a nice view, ceilings were very high and made the room feel larger. Room consisted of 2 queen beds, a desk, a small couch (not a pullout), with a fridge/microwave/sink at the entrance and a small bathroom (shower/tub combo). It was about 400 sqft. Despite the hotel being busy and our room directly facing the elevator (often a problem) we heard nearly no noise from neighbouring rooms or people and definitely did not hear the elevator. It was a nice, quiet stay both nights (although we did have the fan running). Convenient walk to Fulton subway stop (next door) or the World Trade Center transit hub for subway or PATH. We liked the location, easy subway ride to Uptown or down to Brooklyn, easy walk to World Trade Center or the Staten Island Ferry / Battery Park area. Only reason I didn't give this a full 5 stars is that some parts of the room were very worn / a little grimy. It was clean, but you could tell these rooms are well-used! Kitchen area and the bathroom shower had some caked-on grime which was a little disappointing. The guest room itself was clean and the beds very comfortable. Staff was very nice at every interaction. Breakfast was fine. I would come back to this property again especially if traveling with kids or for an extended stay. Very pleased with our choice.
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Date of stay: May 2022
Location
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2 Helpful votes
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Paul W wrote a review May 2022
Monterey Park, California73 contributions30 helpful votes
In the City that never sleeps, this Residence Inn was nicely situated in lower Manhattan. The hotel itself is nestled in a mixed use highrise area so lower floors stare at residents. We had a high floor room (Marriott Gold Elite) so we had a lovely view of the New York skyline and rooftop gardens. The room itself was a bit squishy. The luggage closet couldn't quite accommodate our 24" suitcase and we wound up using the couch as the suitcase rack. The kitchen is fully stocked with a hotplate. There really isn't a market nearby so either you have to use a delivery service (and they wait outside until you get it from the delivery person) or completely forego the kitchen. The bathroom was small by Residence Inn standards but then again, everything is a bit smaller in NYC. It was clean and sufficient counterspace. The amenities were fully stocked and housekeeping was very gracious in providing a couple extra lotions without any complaints. The bathroom needed another hanging hook to steam clothing. The bathroom used a sliding door so there was no door hook. If you need to steam clothing, keep this in mind. There were plenty of electrical plugs and charging wasn't ever an issue. I recommend a travel router to route your WIFI with some measure of privacy. The wired ethernet connection wasn't working, unfortunately. Parking was about a 5 minute walk as there is no onsite parking. The overnight rate is $45 (I think) and looking back, I'm not sure why I bothered with a car while in NYC (I had to travel to New Jersey but I probably should have held off on a car until I actually needed it). Breakfast is the regular COVID fare. It was the small foods every day. I personally don't like the breakfast biscuit but others seem to enjoy the damp steamed biscuit itself so go figure. They have regular pot coffee and 2 machine grind dispensers. Really appreciate it. There was a relatively small breakfast area and a larger overflow lounge next door. It never felt overwhelming crowded. The cliente were either business travelers, couples or families. It was a good mix and everyone was polite and courteous. The beds were fine but we could have used an extra nightstand for my wife's devices (tablet and phone). Otherwise, it was a nice room and pleasant stay. Subway. The hotel is next to the Fulton Stop so it was easy access uptown and an easy walk to the Wall Street. Bonus, the pizza places around the hotel were amazing. Plenty of great restaurants within 10 minute walking distance. Just make sure to dress warmly as Broadway becomes a windtunnel at night.
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Date of stay: April 2022
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Room Tip: Ask for a high floor.
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1 Helpful vote
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VTeight7 wrote a review Apr 2022
Springfield, Virginia141 contributions97 helpful votes
Spent a weekend here with family. This hotel feels nothing like your typical suburban Residence Inn. It's made for Manhattan with chic urban styling throughout. Location: Outstanding. It's a block south of Fulton Center with the Fulton Street subway hub and many available subway lines going every which direction. Even with weekend subway disruptions you'll still find a convenient way to get wherever you need. Fulton Center is also connected underground to The Oculus and Brookfield Place with tons of indoor shops and dining options if the weather is bad. If exploring Lower Manhattan by foot, there are so many attractions within a 15min walking radius such as WTC, Wall Street, Battery Park, Pier 17, Brooklyn Bridge, and even the lower end of Chinatown if you walk briskly. I felt safe immediately around the hotel, even at night. Service: Check-in was very friendly. Maid was very attentive, noticed when we exited our rooms for the day and made sure to ask for our room number so she could get started with housekeeping. Room: We requested a higher floor during reservation and got the 16th floor (I believe there are 18 in total?). Three elevators here, all working well, some of the fastest I've seen in Manhattan hotels, never had issues with long wait or overcrowding despite a busy weekend. Room was very quiet with hardly any street noise, very clean with well functioning heat & AC. Loved the full size fridge, and small kitchenette with microwave. Beds are comfortable. The room itself is quite spacious for Manhattan standards too, and the high ceilings are a great touch. Breakfast: There's a typical Marriott free buffet breakfast here but I never woke up in time to get it. Also after 10am they reprogram the coffee machines so even though it's free during breakfast, you have to pay for lobby coffee - never saw this before at a Residence Inn! I have no complaints. I would absolutely stay here again if I had the chance and the price is good.
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Date of stay: March 2022
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Room Tip: high floor = quieter
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Maribeth B wrote a review Apr 2022
Fairfax, Virginia74 contributions29 helpful votes
Great spot for visiting 911 museum and Statue of Liberty. Stayed one night in a Maiden Lane Suite. HUGE room for NYC! Jane at front desk was so nice and friendly. Breakfast was decent and saved our party of 5 a lot of money on breakfast. Loved the Starbucks coffee. Enjoyed the Amazon Go store and nearby O’Hara’s pub.
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Date of stay: April 2022Trip type: Travelled with family
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Jamie S wrote a review Apr 2022
11 contributions2 helpful votes
Just checked out after 4 fabulous nights at this wonderful hotel. First off, Jane at the front desk was AMAZING. She greeted us with humor and kindness and truly set the stage for the rest of the trip. She upgraded our 2 queen room to a Maiden Lane Studio which was a fantastic surprise and so much appreciated. We enjoyed the separate living area for the three of us to relax and watch TV together after a long day of walking. The rooms were in good shape and felt extra spacious for Manhattan. We all commented how quiet the hotel was while sleeping, despite being at full capacity. I would 100% stay in this part of town again, quiet streets at night, no sirens at a hours, and felt safe walking around. The subway stops were all within 1 block and had the rest of the city at our fingertips. The breakfast area was pretty congested in the morning, specifically the toasters. The bagels were delicious and I was pleasantly surprised at the quality of the breakfast as I know Marriott is changing their breakfast standards. Each day had scrambled eggs and scrambled egg whites. One day had waffles, which despite being in bag, were surprisingly good. I didn't try the souffle or the sandwich as they didn't look appealing to me. The free Starbucks freshly ground coffee was especially appreciated. Great job to the staff at this hotel!! Highly recommend.
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Date of stay: April 2022Trip type: Travelled with friends
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LittleEinNY wrote a review Apr 2022
Singapore, Singapore99 contributions200 helpful votes
Stayed here for 3 nights to attend a conference nearby.  I have become a big fan of the Residence Inn brand since the Marriott/Starwood merger was completed and have had a great experience staying at multiple locations (none reviewed yet) including LAX, Midtown New York, Bethesda Maryland.  Residence Inns are not for the fussy - they are basic but spacious and provide a hybrid serviced apartment/hotel experience.  When travelling to cities I am familiar with and have a full schedule, where I don't intend to spend alot of time in my room, this is excellent value for money.  I love having a large full size fridge in room and also really like the option of on-site laundry this brand generally provides. Pros: - Easy downtown location for business or leisure.  1 block from Fulton Station and walking distance to the WTC memorial, Wall Street, amongst other tourist destinations - Friendly and helpful staff - from check-in/check-out staff to cheery and diligent cleaners in the breakfast room - Lobby floor has a mini mart for drinks and snacks and daily breakfast served was nothing fancy but did the trick - bagels, toast, eggs, standard continental breakfast  - Good safety protocol requiring hotel key card to enter building in evening   Cons: - Room itself was small (but it's NY...) and I would say good for 1 person.  It would be a bit crowded for 2 people.  Bathroom was a little tight with 1 sink, 1 shower, toilet.  - The desk work area was sufficient for one person but did not have universal plugs for international travelers - Hotel is a little old and tired - you can feel and see it in the carpets and furniture but relatively well maintained
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Date of stay: April 2022
Rooms
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Trip type: Travelled on business
1 Helpful vote
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lscrnp1 wrote a review Apr 2022
Philadelphia, Pennsylvania47 contributions38 helpful votes
Enjoyed our stay. One of the best Marriotts we stayed in in NYC. Very clean and good layout. (NEED TO REMEBER THAT DISHES ARE STORES IN DISHWASHER). Full breakfast buffet included. Only downfall was BR sink did not drain well. They tried to fix it on a late Friday night but didn’t work. Otherwise, quiet and comfortable. Close to subway stop (1 block away) and tourist activities in downtown NYC
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Date of stay: April 2022Trip type: Travelled with friends
Room Tip: Dishes are in dishwasher when you arrive. Full kitchen(no stove) but dual oven and apt refrigerator.
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Response from Jason McGrath, Other at Residence Inn New York Downtown Manhattan/world Trade Center Area
Responded 2 Apr 2022
Glad to see you enjoyed your stay with us and hope we will be your hotel of choice for upcoming stays
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Talis H wrote a review Mar 2022
1 contribution
+1
The facility snd staff are amazing. All staff greeted us warmly, engaged with our family as we gathered for a reunion and made us feel at home. Offered great local dining and activity options that were spot on. 2 blocks from 9/11 and walking distance from Wall Street The rooms were clean and very nice. Fairly stocked snack amenities. Plenty of storage, coffee, sink, refrigerator, micro and ice box with fairly stocked dishes and acceptable cookware for basics. Morning coffee/breakfast was clean and friendly staff. The front entrance had security that was fully engaged. Felt very safe. Family friendly with lobby seating and seating for more privacy as needed. Business area for basic access and printing available. Will definitely stay again
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Walking distance to several activities. Friendly staff will guide to options taxis and Uber...
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Response from Jason McGrath, Other at Residence Inn New York Downtown Manhattan/world Trade Center Area
Responded 2 Apr 2022
Glad to see you enjoyed your stay and hope to be your hotel of choice for any and all upcoming trips to NYC
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calculus1918 wrote a review Jan 2022
United States163 contributions51 helpful votes
We just returned from a two night stay at the Residence Inn New York Downtown Manhattan/World Trade Center Area and I can't recommended it enough!!! The property is steps away from the gorgeous Brooklyn Bridge and the World Trade Center. There are convenient Subway locations all around as well. Special shout to Jane at the front desk and the rest of the staff, everyone was extremely welcoming and accommodating. The Maiden Lane studio suite was extremely comfortable (much bigger than most NY hotel rooms) and we appreciate the hospitality!!! Breakfast was excellent and a perfect way to start the day. Our package included parking on 80 Gold Street (5-10 minutes walk and easy in and out). We look forward to another stay in the future!!!
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Date of stay: January 2022Trip type: Travelled with friends
1 Helpful vote
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Response from Jason McGrath, Other at Residence Inn New York Downtown Manhattan/world Trade Center Area
Responded 27 Jan 2022
Glad to hear your stay was a memorable one. Jane is a true rockstar and we hope to be your hotel of choice for any upcoming trips here to the big Apple
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PRICE RANGE
US$326 - US$531 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn New York Manhattan/World Trade Center Area
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
242
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Frequently Asked Questions about Residence Inn New York Downtown Manhattan/world Trade Center Area
Which popular attractions are close to Residence Inn New York Downtown Manhattan/world Trade Center Area?
Nearby attractions include The National 9/11 Memorial & Museum (0.3 km), One World Observatory (0.5 km), and World Trade Center's Liberty Park (0.2 km).
What are some of the property amenities at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Residence Inn New York Downtown Manhattan/world Trade Center Area?
Conveniently located restaurants include Pisillo Italian Panini, Bill's Bar & Burger, and Kuu Ramen.
Are there opportunities to exercise at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Yes, guests have access to a fitness centre during their stay.
Is Residence Inn New York Downtown Manhattan/world Trade Center Area located near the city centre?
Yes, it is 0.5 km away from the centre of New York City.
Are pets allowed at Residence Inn New York Downtown Manhattan/world Trade Center Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Inn New York Downtown Manhattan/world Trade Center Area?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Residence Inn New York Downtown Manhattan/world Trade Center Area?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.3 km), World Trade Center Memorial Foundation (0.3 km), and Hamilton Park (6.6 km).