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Excelsior Hotel

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2,007 Reviews from our TripAdvisor Community

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Showing 1,726: English reviews
Reviewed 10 December 2016 via mobile

If you want to feel like a local instead of a tourist, make the Excelsior Hotel your home away from home. Located across from the Planetarium on W. 81st, the Excelsior is a perfect base for exploring the Upper West side. Rooms range from tiny doubles to spacious suites. Excellent bedding. Bathrooms are small and somewhat dated, but quite charming...

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1Thank WrayBlack
Telford, United Kingdom
Reviewed 8 December 2016 via mobile

Our first room we had to be moved from after one night, my sister had a scalding hot shower the night we arrived. The room was freezing and all night the ac/heating unit sounded like elves were auditioning for stomp from the inside, a freezing cold shower for me the following morning finally did it. Reception was very helpful and...

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1Thank Cherabelle
Rochester, New York
Reviewed 7 December 2016

Avoid the big chains and get the flavor of a old fashioned (but well appointed) hotel in a wonderful upper West side neighborhood. I've stayed here a few times and have been given both regular rooms and suites. Rooms on the inside atrium are especially quiet, rooms on the front give views of the Natural History Museum and the park....

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1Thank mbush1
Reviewed 2 December 2016

Good location with access to museums and Central Park. Not at all impressed with the facility or the amenities. Staff were not overly helpful. This was a decent stay for what I needed, however, I will be choosing another hotel for my next trip to NYC.

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1Thank Robin T
Huntsville, Alabama
Reviewed 28 November 2016 via mobile

We had a suite. Our rooms were up to date and comfortable. Good size rooms and bathroom for NYC. I agree with other reviewers that the heating system is quirky but we were comfortable. Beds were good. No noise problem. Great location - across the street from the museum and planetarium. Very good neighborhood. Staff was friendly and helpful. I...

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Thank Richard M
Reviewed 23 November 2016 via mobile

Not what I expected from the pictures and reviews. Staff was nice enough. Rooms are old and need to be updated. Appearance seems dirty. Heater in room made a loud noise all night long. Location is great if you are here to see the Macy's day parade balloons being blown up. Coffee in resturant is terrible. Probably wouldn't stay here...

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Thank Michael L
New Hartford, New York
Reviewed 16 November 2016

The heat in our room was uncontrollable even after we tried unplugging the unit. I have stayed here many, many times. This trip We slept miserably even with two windows wide open. The air conditioner blew hot air on its coldest setting--we tried everything. Front desk and door staff are always pleasant.

Review collected in partnership with this hotel
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Thank UticaTraveler
Orlando, Florida
Reviewed 10 November 2016

This was our second stay at The Excelsior, both times for the marathon. Check-in was easy and help with bags was available if we needed it. Our room was ready early so we didn't have to store our bags. The room was comfortable and our only complaint was the AC/heat unit was loud and no mini fridge, either. Very close...

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Thank jemb3
Boston, Massachusetts
Reviewed 9 November 2016

Elegant upper west side hotel. Rooms are very clean and comfortable. Great location, half a block from the park. Great hotel. The hotel bar is a nice place for a nightcap. Only negative was that the facade was under construction and our museum view was through a mesh.

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Thank dfw2010
New York City, New York
Reviewed 8 November 2016

The Excelsior Hotel is in a great location on the Upper West Side of NYC across from the Museum of Natural History and near Central Park, good shopping and many restaurants. Second, its prices tend to be a lot lower than other hotels. The only drawback, and not an insurmountable one at all, is that a couple of the hotel's...

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2Thank Ian D

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more   less 

Additional Information about Excelsior Hotel

Address: 45 West 81st Street, New York City, NY 10024-6025
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: RM697 - RM1,808 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Excelsior Hotel 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City
Hotel Style:
#152 Business Hotel in New York City
#207 Family Hotel in New York City
#220 Romantic Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at front we was at back overlooking fire escape appartments”
 of 5 bubbles birdieyork, 21 Feb 2017 | Read review
“can not tip was on a tour and was selected for me .”
  • comfortable and very quite
 of 5 bubbles les0wens, 14 Feb 2017 | Read review
“Ask for a room that looks out at the Museum of Natural History. 7th floor was perfect for this.”
 of 5 bubbles JoyceAnn10, 4 Feb 2017 | Read review
“High floor with view of museum -- superb at night”
  • Get a southern view on a high floor
 of 5 bubbles robcurtross, 14 Jan 2017 | Read review
“Floors overlooking 81st Street have very good view of a small park and the Natural History Museum.”
 of 5 bubbles yomau, 12 Dec 2016 | Read review
5 of 5