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Hilton New York Grand Central

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2,292 Reviews from our TripAdvisor Community

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Showing 1,993: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Dirty, tired Hilton. No hot food - no room service, no restaurant, room not cleaned until after 5pm (complained & the staff really didn't care) & invoice not even emailed after stay - which was promised.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christopherbP6720CT
Flint, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 22 July 2016

Great place to stay. The location is fantastic. 5-minute walk to the UN Building. 7 minutes to Grand Central Station. 10 minutes to the Public Library. 20 minutes to Times Square. I would recommend this hotel to anyone coming to Manhattan for sightseeing. Large rooms for Manhattan standards, clean place, friendly and helpful staff. It's a really good hotel to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Irmtraud G
About Hotel's Favourite Review
Paul S, Manager at Hilton New York Grand Central, responded to this review

Dear Irmtraud G, Thank you for the amazing review of our property. We always look to make sure our guests experience memorable stays and we look forward to your next visit. Best Regards, Robert Ibanez

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

This is one of the worst hotels I have ever had the disfortune of staying in. The entire property is in a state of disrepair and in dire need of renovation. The rooms and common areas are not well maintained and the dining options are dismal. Those may seem like insignificant, general complaints but consider this: I awoke the first...

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1Thank A TripAdvisor Member
Reviewed 5 days ago NEW

This hotel is very well located and I wouldn't say that I didn't like it. Service was good, the bed was very comfortable and price wasreasonable. I wouldn't give it more than a 3/5 review because it doesn't quite meet the standard that I've seen in all other Hilton hotels I've stayed in the past. The bathroom window was broken...

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1Thank ernestolebron
Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

It's hard to find good, clean, affordable and centrally located rooms in New York City. The Hilton NY Grand Central is well located, not extravagantly priced, clean and friendly. My only complaint is that the meeting room had awkwardly placed pillars in the middle of the room.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 693steffid
Chicago, Illinois
Reviewed 1 week ago

I was treated like a nuisance instead of a valued guest.My room was booked by my union. Arrived after 9pm. Was told that my personal debit card was needed for incidentals. Then I was told that there was not enough money on my card to pay for my stay. (I was NEVER supposed to pay for my stay). I showed...

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Thank lkind2017
Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

I recently stayed at this hotel at the start of march 2017. The Gentleman at registration was kind enough to upgrade to me to a King Spa Room which had like an air Machine which would give out music and scents along with fresh air. I found the room to be of good size for a couple although i was...

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1Thank WeshouldTravel
Reviewed 1 week ago

I've been a Hilton Diamond level member for 15 years. Very surprised Hilton puts their name on this Hotel given their other nearby Hilton branded hotels offer so much more. The photos Hilton posts for this hotel are misleading. The city views are from rooms, there is no Hilton Honors lounge, no restaurant with a view of the city -...

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3Thank Jeffrey B
San Francisco, California
Reviewed 1 week ago

I was a bit overwhelmed with choosing a place to stay in New York and decided to just stay where a friend was staying. I was happy I did, as this was a great place to stay. Central, nice, clean, and competitive cost wise.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ProfCB
NY, United States
Reviewed 1 week ago

Needed two rooms on short notice due to large snow event in NYC Staff was helpful in taking care of my associates who needed to arrive a day early and my personal reservations needed to be cancelled since I could not get there due to the storm

Review collected in partnership with Hilton Hotels & Resorts
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Thank Richard H

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Midtown East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. ... more   less 

Additional Information about Hilton New York Grand Central

Address: 304 East 42nd Street, New York City, NY 10017-5905
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: RM872 - RM1,820 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Grand Central 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Orbitz, Despegar.com and Jetsetter so you can book your Hilton New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City
Hotel Style:
#142 Business Hotel in New York City
#180 Romantic Hotel in New York City
#189 Luxury Hotel in New York City
#217 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York Grand Central staff and other travellers.
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Springfield, Missouri
2 months ago
New York City, New York
4 months ago
4 months ago
Denver, Colorado
3 months ago

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Questions? Get answers from Hilton New York Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the King Spa Room and remember to always Tip”
 of 5 bubbles WeshouldTravel, 19 Mar 2017 | Read review
“Choose a higher floor so you get a better view”
 of 5 bubbles rs1126, 13 Mar 2017 | Read review
“I saw no good rooms.”
  • Suite bar area no refrigerator!
  • suite sitting area looking toward scarred desk
  • blank wall by sitting area where a picture was removed hardware lett
  • King bed swallowing room
  • Tiny sink area in bath
  • Suite closet in bed room with safe door that would not stay closed
  • sofa in sitting area
  • toilet, bidet, tub from sink
 of 5 bubbles A7454RMjamesc, 12 Mar 2017 | Read review
“Avoid rooms on East 42nd St. due to noise.”
 of 5 bubbles AtlStew, 1 Mar 2017 | Read review
“Superior room was very spacious”
 of 5 bubbles carrier735, 28 Feb 2017 | Read review
5 of 5