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25/12/2017 26/12/2017
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    Hilton New York Grand Central

    E 42nd St, New York City, NY 10017-5905
    +1 855-605-0316
    Hotel website
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    25/12/2017 26/12/2017
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    Traveller (508)
    Room & Suite (390)
    Dining (35)
    • Excellent30%
    • Very good38%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “united nations” (57 reviews)
    “new york” (279 reviews)
    “grand central” (60 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,544)
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    731 - 735 of 2,225 reviews

    Reviewed 28 December 2015

    You can't beat the location for visiting New York. You can walk to Grand Central, Empire State Building, Times Square, and Rockefeller. The building has a classic look, and they keep the rooms renovated. I would say the only downside was we had difficulty with...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Eric T
    Response from Paul S, General Manager at Hilton New York Grand CentralResponded 5 January 2016

    Dear Eric T, I would like to thank you for taking the time to send in your review of our property. I am happy to see you enjoyed our property and our location. It can't be beat right on the corner of 42nd and 2nd....More

    Reviewed 26 December 2015

    DO NOT stay at this hotel! The front desk staff was VERY dismissive when I arrived to check in. I was left standing in line for forever although there were 2 people at the desk. After what seemed like an eternity and another couple coming...More

    3  Thank travelinglpn
    Response from Paul S, General Manager at Hilton New York Grand CentralResponded 5 January 2016

    Dear Travelinglpn, I thank you for your feedback and I know that you have been in touch with Robert in regards to everything that happened during your stay. We will be looking forward to having you with us soon again to change your perception of...More

    Reviewed 22 December 2015

    Cons: Room was NOT how we expected it. First of all we found a SPIDER in the bed..unacceptable for Hilton..Also, there was a terrible smell in the hallways as well as inside the room. We had to spray it because the smell was unbearable. Towels...More

    2  Thank Ornela P
    Response from Paul S, General Manager at Hilton New York Grand CentralResponded 23 December 2015

    Dear Ornela P, I am sorry to hear you had such a poor stay with us as this certainly does not sound like the quality of a stay we offer to our guests. We have a great management team as well that takes care of...More

    Reviewed 20 December 2015 via mobile

    There is nothing bad to say about this hotel friendly clean and comfortable the reception staff are very helpful big shout out to tess I think that was her name had to stay on extra nights made sure we stayed in the same room I...More

    1  Thank lushes
    Response from Paul S, General Manager at Hilton New York Grand CentralResponded 22 December 2015

    Dear lushes, Thank you for sharing your great review with the TripAdvisor Community. Tess is a perfect example of a hard worker that always makes it a point to personalize her interactions with any guest she encounters. We would love to see you as well...More

    Reviewed 18 December 2015

    I agree with the previous review. --- " Don't read the negative reviews" We stayed in the hotel for 7 nights. The staff at the front desk knew it was my birthday and gave us a room with a balcony on the 20th floor which...More

    1  Thank Rob U
    Response from Paul S, General Manager at Hilton New York Grand CentralResponded 22 December 2015

    Dear Rob U, I want to first say thank you for the kind notion of telling others to ignore the negative reviews. We certainly as a property can improve in all aspects however I remain sure that our team does an extremely hard job at...More

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    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$141 - US$575 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #137 Business Hotel in New York City
    • #175 Romantic Hotel in New York City
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    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 300
    • Reservation Options
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    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan / Murray Hill
    • Also Known As
    • Hilton Manhattan East Hotel New York City ,
    • Tudor Hotel United Nations ,
    • Crowne Plaza United Nations ,
    • Tudor Hotel New York City
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    Traveller (508)
    Room & Suite (390)
    Dining (35)
    Pool & Beach (2)
    Hotel & Grounds (284)
    Bathroom (54)
    Business Centre & Event Rooms (2)
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
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    Ask a question
    Questions & Answers
    20 November 2017|
    AnswerShow all 3 answers
    Response from stevenekuhn | Reviewed this property |
    We left our bags there for 5 days while travelling, we simply put them in the room, took the tag and then came back to get them upon our return. As long as you have the ticket, all is well. However since you are actually... More
    9 November 2017|
    AnswerShow all 3 answers
    Response from Gina Marie D | Reviewed this property |
    For each night, in addition to room fee, you have a city tax, room tax, occupancy tax, and javis tax. They are all different percentages. Email/call hotel for exact amounts/percentages. If you booked through Hilton Corp... More
    Travel W
    28 October 2017|
    AnswerShow all 3 answers
    Response from Andrea M | Property representative |
    The minimum age for check in is 21.
    Room Tips
    "Ask for upper floor, away from street. You might not get a view, but you'll be outside in NYC all day..."
    Read review
    "Higher rooms are quiter"
    Read review
    "Ask for a room with a terrace."
    Read review
    "Room 1015 has zero view! Ask before if you want one."
    Read review
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