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The Watson Hotel

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The Watson Hotel
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4,038 Reviews from our TripAdvisor Community

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Showing 2,969: English reviews
Reviewed 5 days ago NEWvia mobile

This was my sixth time staying at this hotel. The location is amazing - it is close to subway stations, convenience stores, Central Park and Times Square. On this visit and previously I have stayed here on my own and felt safe in the area. The hotel staff are polite and very friendly. It is great value for money and...

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Helpful?
Thank Jasmino919
Reviewed 6 days ago NEWvia mobile

This is not the architectural last resort but the bedroom is very ample, employees are friendly and has all the basics I was expecting in a hotel of this kind. Offered free breakfast which is good, though. It's located couple of blocks from Central Park. The special rate that I paid in advance is just right, so they are not...

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Thank Juan Luis M
Queensland
Reviewed 6 days ago NEW

I have been to numerous countries now and stayed in countless hotels. I don't expect staff to bow and scrap or roll out the red carpet for me, but this was sub par treatment and I was disgusted. I am not sure the reason, but I received the single WORST customer service I have ever received anywhere. For the money...

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Thank S G
Kittery, Maine
Reviewed 1 week ago NEWvia mobile

Terrible condition I based my decision to stay on all the reviews..... these reviews are people who stay in motel 6 regularly .... I was steered wrong. Nice staff !! They were great but condition is poor. Even if they renovate no one has this kind of money to fix all this .... too bad

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Thank badreferee
Brewster, Massachusetts
Reviewed 1 week ago

We always try to find an affordable place to stay in NYC. This was the largest, most comfortable, and the nicest employees! We visit NYC every year and this was our best find. We loved the mattress and the room was very large for NYC. Every interaction with an employee was very positive. The location was very convenient.

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Thank Sarah K
Manila, Philippines
Reviewed 2 weeks ago via mobile

(EFFECTIVE FEB 14,2017: this property will be rebranded to the Watson Hotel and will no longer be in the IHG family) Things to love 1) location! It's a few blocks away from all the major NYC 'musts' (broadway, Central Park, Carnegie hall). Plenty of transport option all around. The bus stop is just around the corner. The subway is a...

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2Thank DANIEL R
Reviewed 2 weeks ago via mobile

My boyfriend and I stayed here for a week in January. With taxes included this hotel was 100 dollars a night, not the cheapest or the most expensive. What we got in return for our money however was something you would expect from a really cheap budget hotel. Like so many others have said the hotel is really old and...

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Thank Luciddream1945
Reviewed 2 weeks ago

Great stay... Housekeeping was great .. Recommended to my aunt and she stayed there this week .. Great location..tipped housekeeping .. Said no worries just go have a beautiful day .. Didn't care abt tip!!!

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Thank Kerry Q
South Yorkshire, United Kingdom
Reviewed 2 weeks ago

We stayed here for 5 nights last month. The hotel is looks a little dated in the corridors, however generally it is a clean and friendly place. The room we were in was on the 17th floor and was clean and modern. The bed was very comfortable, the best I have ever experienced in a hotel, so a massive 5/5...

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Thank Neil K
IHGService, Guest Relations Manager at The Watson Hotel, responded to this review

Hi Neil K, I appreciate your post regarding your recent stay with our hotel. Thank you for noting our good location and cleanliness. I am also glad to read that you found your room accommodations to your liking. I also appreciate your kind words towards our hotel staff. On the other hand, I am sorry for the inconvenience the HVAC...

Angus, United Kingdom
Reviewed 2 weeks ago

This is your average Holiday Inn, pretty standard regarding the facilities within the rooms. I don't understand some of the negative reviews - it's a budget hotel, what exactly do you expect? The rooms are clean and functional, and housekeeping did a great job. The front desk staff were all very friendly, and the bell desk were more than helpful....

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Helpful?
Thank terialice

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Watson Hotel

Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM374 - RM1,609 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Watson Hotel 3*
Number of rooms: 597
Reservation Options:
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown
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Questions & Answers

Here's what travellers have asked, with answers from The Watson Hotel staff and other travellers.
130 questions
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Questions? Get answers from The Watson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a hotel that offers better service”
 of 5 bubbles 357sg, 13 Feb 2017 | Read review
“Our room on the 11th floor was very quiet.”
  • We were on the 11th floor. The sun was setting.
 of 5 bubbles SarahK281, 6 Feb 2017 | Read review
“Ask to be higher up you get to see better views (see pic)”
 of 5 bubbles neilk359, 4 Feb 2017 | Read review
“higher up, the less noise”
 of 5 bubbles jameshU9307AW, 1 Feb 2017 | Read review
“get away from the lifts”
 of 5 bubbles jonglasgow67, 29 Jan 2017 | Read review
5 of 5