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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,585 Reviews from our TripAdvisor Community

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Showing 6,750: English reviews
Start your review of DoubleTree Suites by Hilton Hotel New York City - Times Square
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Carthage, Texas
Reviewed 2 days ago NEW

This hotel is good for families due to the size of the rooms. Bathrooms had two vanities which is nice when traveling with teenagers. microwave and mini fridge are provided. I agree it could use some updating but as far as comfort goes it was very comfortable. We were on the16th floor and could not hear any street noise. Loved...

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Helpful?
Thank Stephanie r
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4/5 rating, Stephanie! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and comfortable rooms. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a...

HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017 via mobile

We stayed here for 7 nights recently and had the most amazing time. Check in was simple and very quick just what you want after travelling for 10 hours, the guy that checked us in gave us the most amazing warm cookies that we'd heard all about in previous reviews they were almost as amazing as his beard!!! The room...

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Helpful?
7Thank Littlemissmoo92
About Hotel's Favourite Review
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the perfect review! We're delighted to hear that you had such an incredible stay with us at DoubleTree Times Square! It's wonderful that you enjoyed your room and that everything was comfortable for you. We're also very pleased that you loved our central location and were able to explore New York! It's fantastic that our team provided you...

Tampa, Florida
Reviewed 2 days ago NEW

I changed my flight plans to get ahead of the winter storm (Stella) and was able to get a room at the Doubletree. The location is smack dab in the middle of Times Square; the entrance overlooks the iconic Times Square steps that rise above the TKTS kiosk. So, everything a tourist needs is right there. The room was what...

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Helpful?
Thank SoozClues
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're happy you had such a pleasant stay with us at DoubleTree Times Square! We strive to offer top-notch service and convenience for our guests. We're thrilled we could help accommodate your needs and offer shelter from the storm. It's lovely you enjoyed our comfortable rooms and prime location so much. That's...

Cyprus
Reviewed 2 days ago NEW

These suites are in an ideal location for theatres, restaurants, and picking up tour buses right on the corner of Times Square The suite itself although a little dated is extremely comfortable, spotless clean and spacious, it is great to have a completely separate lounge you can closeout from the bedroom, and with the coffee machine, microwave and little kitchen...

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Helpful?
Thank JoyCyprus
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the lovely review, Joy! We're delighted you had such an amazing experience with us! At DoubleTree Times Square, we strive to offer top-notch service and convenience for our guests. It's outstanding you appreciated our spacious and comfortable rooms and amenities. We aim to please and your praise lets us know we're doing our job! We're happy our...

Dhahran, Saudi Arabia
Reviewed 2 days ago NEW

The hotel gave us very big room, which is unusual in New York. Also, the bed was very comfortable and was a king size. I enjoyed the free Wi-Fi in the room. The room itself was very quiet; we stayed on the 10th floor and didn't hear any noise at all. The best part is the location of the hotel...

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Helpful?
3Thank Mulhimaam
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, Thank you for the excellent review! It's fantastic you had such a lovely experience with us at DoubleTree Times Square. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! It's wonderful you appreciated our comfortable and spacious rooms and convenient amenities. We aim to...

Toronto
Reviewed 3 days ago NEWvia mobile

We stayed here for 4 nights, and aside from getting a good rate, there was nothing great about this hotel. Granted, the hotel is in the middle of Times Square, but it's very noisy and very busy all the time. Our room was old, very old. The furniture was old, the carpet was old, the bathroom fixtures were old. This...

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Helpful?
Thank Travellin4ever
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing at DoubleTree Times Square. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so we'll be addressing your concerns with the appropriate...

Clifton
Reviewed 3 days ago NEW

This hotel will not disappoint. In the middle of Times Square and within walking distance of almost anything you would need to experience. Broadway is right at your fingertips. If you go just a little off Times Square, Hell's Kitchen is an amazing place with great restaurants.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Damaris N
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review, Damaris! It's fantastic you had such a lovely experience with us at DoubleTree Times Square. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Madison, Mississippi
Reviewed 3 days ago NEW

The wait staff in the 5th floor restaurant are very friendly and helpful. The food was very, very good! Even during the blizzard on 3/21 the food was excellent and the wait staff very positive. The location of the hotel is excellent! Close to the subway and so much to do!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Vicki G
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the 4/5 rating, Vicki! We're happy your time at DoubleTree Times Square was so pleasant! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location and convenient dining options. That's what we like to see! We're thrilled our team took such great care of you! We look...

Lincoln, Nebraska
Reviewed 3 days ago NEW

This is a good location for theater trips, good access to subways, and large (400/ish sq foot) suites are good for families. Be aware, however, that the walls are thin--I could hear both the conversation and the radio from the room next door as if they were in my room. Also, the rooms with 01 on the end (for example...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kbrenneis
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Guest, We appreciate the feedback. We're happy you had a pleasant stay with us and enjoyed our prime location and spacious rooms. However, we're disappointed that your stay with us was less than ideal. We regret that you had such challenges with the noise levels between rooms. We'll address your concerns with our team moving forward. We look forward...

Lafayette, Ca
Reviewed 4 days ago NEW

I do not recommend unless you need a suite and have a 92 year old with you. Furniture is old and not comfortable. Sink was cracked in bathroom and there was rust. TV each required a separate visit. Light bulb out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lesley H
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Lesley, we appreciate the time you’ve taken to share your feedback. Although we’re delighted to hear that you enjoyed our central location in the heart of the city, it’s disappointing to hear that you weren’t completely satisfied with your stay. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,209 - RM2,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#124 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can try for higher floors, but you will likely still hear all the city sounds at night.”
 of 5 bubbles SoozClues, 21 Mar 2017 | Read review
“Away from lifts is much quieter at least higher than floor 14”
 of 5 bubbles JoyCyprus, 21 Mar 2017 | Read review
“Pay the extra few dollars and reserve the king conference suite.”
 of 5 bubbles , 16 Mar 2017 | Read review
“Pick a corner room, the views are amazing.”
  • View from Bedroom
  • View from living area
  • View from bedroom
 of 5 bubbles STJ061205, 15 Mar 2017 | Read review
“from the highest floor you have a great view!”
 of 5 bubbles Mir080, 15 Mar 2017 | Read review
5 of 5