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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,305 Reviews from our TripAdvisor Community

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Showing 6,509: English reviews
Durham, United Kingdom
Reviewed 2 days ago NEW

I have only given this review three stars as it wasn't the standard that I would normally expect from the Hilton chain. The hotel is very tired and the service was not good. We constantly needed to ask room service for items that should have been stocked daily and when I asked for extra bedding it was just about thrown...

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Helpful?
Thank Ian H
Waterford, Ireland
Reviewed 2 days ago NEW

Great location with great value for money in a city that never sleeps. Hotel right on the corner of Time Square and our hotel room had a view of Time Square. Hotel staff very helpful and hot cookies for each guest when checking in.

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Thank cantsitstill20162016
Reviewed 2 days ago NEWvia mobile

This hotel is perfectly located in Times Square on the corners of 47th and 7th. The staff is extremely courteous to you. The maids remember every nuance you request from them daily. We stayed for 4 days and 4 nights and she remembered everything we requested from day 1. Amy the concierge is extremely helpful and was a pleasure to...

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Helpful?
Thank Jon A
West Palm Beach, Florida
Reviewed 3 days ago NEW

Room is nice. Separate Living Toom, and Bedroom. Super view of the City. Excellent service to the rooms. Two Sisters, Housekeepers, on the 40th floor, are absolutely Fantastic. Karen & Odessa Did a beautiful job with Daily replenishment of Coffee, Toiletries, Towels. They were extremely conscientious, friendly, and two of the best housekeepers I have ever had, in my continued...

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Helpful?
Thank George B
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the lovely review, George! We're delighted your experience with us was so wonderful! At DoubleTree Times Square, we aim to please and your praise lets us know we're doing our job! It's fantastic our team could accommodate your needs and assist you in any way possible. We're happy to have exceeded your expectations and given you such...

Savannah, Georgia
Reviewed 3 days ago NEW

We love this Hotel. We have stayed there many times. Great location,easy access to cabs. Best part of our stay was William at the front desk. We had some key issues. William took care of it. He was so kind and focused on giving us great service. Can't say enough about this Hotel. Thank You William!

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Helpful?
Thank tomlinsonjodie5
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the outstanding review, Jodie! We're delighted your experience with us was so wonderful! At DoubleTree Times Square, we endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. William is a valued member of our team...

Charlotte, North Carolina
Reviewed 3 days ago NEW

Stayed here two nights on a business trip during the hectic holiday season. The rate was competitive relative to other midtown and times square area hotels. There is construction around the area and the hotel staff (and signs) were fair in making sure guests were aware of this; and they offered earplugs! I had a low level floor with no...

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Helpful?
Thank birda77
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the great review, Birda! We're happy you had such a pleasant stay with us. We understand the comfort of our guests is paramount. It's fantastic our team made you feel welcome and assisted you in any way they could. We look forward to sharing an even more excellent experience with you soon! Have a beautiful day!

Oakland, Maryland
Reviewed 3 days ago NEWvia mobile

We stayed overnight during the holiday season and wanted to stay an extra night, but they were full. We did get a hotel up the street for the following night, but the great folks at Hilton discounted our parking for us. Right on the heart of Times Square. The hotel is really clean. The staff are very friendly and helpful....

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Helpful?
Thank Jeany B
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review, Jeany! It's fantastic you had such a lovely experience with us at DoubleTree Times Square! We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're happy to have made you feel so welcome and comfortable! We're looking forward...

Aberdeen, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed in the suites for 5 nights in the middle of November 2016 and had a great stay! We picked this hotel due to its location and more importantly as it has 2 sleeping areas both with a tv which was great for the kids! The location is bang in the heart of Times Square and from here you can...

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Helpful?
Thank melpiero1
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the 4-star rating and review, Mel! We're thrilled you had such a pleasant time at DoubleTree Times Square! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We're happy our team could accommodate your needs and assist you in any way...

Madison, TN
Reviewed 4 days ago NEW

We tried Doubletree Suites Times Square for our annual trip to NYC. It was a very positive, enjoyable experience. The staff was friendly and efficient. The location was great...unless you don't like the constant activity of Times Square. Very convenient to theaters, Starbuck's, McDonald's, shopping, restaurants, etc.

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Thank O743ZBjoys
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Clinton MA
Reviewed 5 days ago NEW

Brought my three granddaughters to NY for their first visit so they could enjoy the beautiful decorations. We come from a small town in Massachusetts, so they were a little overwhelmed by the crowds, but they truly enjoyed the visit.

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Helpful?
Thank Jacqueline I
Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Thank you for the perfect rating, Jacqueline! We are very pleased to hear about the wonderful experience that you had during your stay. We always work very hard to make sure every guest has a comfortable and accommodating stay. We hope you and your granddaughters plan on staying with us again soon! Thanks again, Jacqueline! Have a great day!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM567 - RM4,464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cheap Tickets, Hotels.com, TripOnline SA, Odigeo and Jetsetter so you can book your DoubleTree Suites by Hilton Hotel New York City - Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#121 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of Times Square/ Corner Suite”
 of 5 bubbles GeorgeB352, 8 Dec 2016 | Read review
“Ask for a corner room with views.We had view of time square, Central Park, and the Hudson River... Amazing”
 of 5 bubbles tomlinsonjodie5, 8 Dec 2016 | Read review
“Don't use Hilton!”
 of 5 bubbles tjbyczkowski, 6 Dec 2016 | Read review
“If they offer you a studio, leave.”
 of 5 bubbles , 5 Dec 2016 | Read review
“Higher floors have the best view.”
 of 5 bubbles KAM1021, 30 Nov 2016 | Read review
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