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DoubleTree Suites by Hilton Hotel New York City - Times Square

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7,289 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,496: English reviews
Arcadia, United States
Reviewed 16 May 2014

We enjoyed our stay with the exception that the lobby was under construction and the gym was closed. The location was wonderful right on nTimes Square and near subway. Looking forward to returning when construction over and mgym open.

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Helpful?
Thank Terence S
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Terence S, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great stay! Also, we are so proud to let you know that all of our upgrades are completed! Please come back soon! Ryan Shafi Operations Manager

Seattle
Reviewed 16 May 2014

My friend and our children stayed at this hotel in May. We wanted a room with a pull out sofa for the kids and a separate room for us so the suite set up Doubletree has worked perfectly. The room was a good size and clean. It had a microwave, small fridge, safe, and a sink. The bathroom was big,...

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1Thank SeattleGina
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear SeattleGina, Thank you so much for staying with us on your last stay in Manhattan! Thank you so much for you well and detailed review! We are so thrilled that you had a great stay! We will certainly inform our Brand Manager about your feedback for breakfast. Thank you again for your review and feedback! We hope that you...

Blair, Nebraska
Reviewed 15 May 2014

I stayed here with my mother, in late April for 6 days on my first trip to NYC. We wanted to stay in Times Square and be within walking distance of the Broadway shows. For location, this place is terrific. As far as the room, it was okay (definitely not the cleanest room I’ve ever stayed in). We were lucky...

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Helpful?
1Thank TJK427
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear TJK427, Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about your room experience! We will certainly address with our Housekeeping Department! We are so happy that you had an overall good stay and great engagement with our staff! Also, we are happy to let you know that our Bar...

Northville, Michigan
Reviewed 15 May 2014

We are from Michigan, used to live in NJ, have stayed here 3 times and love this place for its "best" location right on Times Square and the room set up and size. For our family of four, the suites work well and are a plus size compared to much in NYC. The main lobby is up a level so...

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Helpful?
1Thank elletraveller
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear elletraveller, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you had a great experience on your last trip to NYC! Thank you so much for sharing! We hope that you come back soon! Ryan Shafi Operations Manager

Milwaukee, United States
Reviewed 15 May 2014

The check in process went very quick and they gave us cookies! The room was very clean. The view of times square from the room was my favorite part. I will definitely stay at this hotel the next time I come to New York!

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Helpful?
Thank Joseph T
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Joseph T, Thank you so much for staying with us on your last stay in Manhattan! We are so proud of your finding our wonderful hotel! Thank you for your nice comments and we hope to see you again soon! Ryan Shafi Operations Manager

Louisville, Kentucky
Reviewed 15 May 2014

They made us feel like royalty!! Upon arrival, Elizabeth happily offered free upgrades but were we surprised when we found that she upgraded us to a corner room on the top floor, with a Times Square view and free wifi. It was very clean and nicely decorated. Everything was absolutely perfect! The only inconvenience, if you can call it that,...

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Helpful?
2Thank Derbytoon
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Derbytoon, Thank you so much for staying with us on your last stay in Manhattan! We are so thrilled that you had a great experience! Also, thank you for pointing out Elizabeth! She is all about our service and we are so every thankful for her! We want to keep a safe environment for all of our guests; so...

Mission Viejo, CA
Reviewed 15 May 2014

This is the 3rd time we have stayed at this location and could not be any happier with our stay. Love the large spacious rooms along with the view of Times Square. Can't say enough about the location and friendly staff. We took a red-eye from the west coast and got to the hotel around 7am. Didn't expect to get...

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Helpful?
Thank Strandslover59
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Strandslover59, Thank you so much for staying with us again on your last stay in Manhattan! We are so thrilled that you have had another wonderful experience! Thank you so much for mentioning Ami's promise! We are so happy that she was able to call you as soon as your room was ready! We are looking forward for your...

UK & India
Reviewed 15 May 2014

The horrible experience starts the minute you arrive. The reception is on 3rd floor, the SOLE bell captain is not bothered for anything, he is more interested in parking cars. I had to wait 30 minutes with my luggage on the streets. After that he brings them to 3rd floor, and literally loiters/persuades for tips (very sad). Just flew in...

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2Thank Indian_Traveller_9
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Indian_Traveller_9, Thank you so much for staying with us on your last stay in Manhattan! We are truly sorry for your experience not being what was expected. We have taken your feedback seriously and have since address and reiterate to our staff about our strong customer service business. We are so sorry that none of these occurrence was reported...

Ventura, California
Reviewed 14 May 2014

Coming from California I have only been to NYC about 10 times. This all suite hotel has been the best location-wise. And one of my biggest considerations, also one of the top reasons I keep booking this hotel is first location, and then because all rooms are suites. so this is a great way to take other adults and not...

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Helpful?
2Thank drodswendy_12
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear drodswendy_12, Thank you so much for staying with us again on your last stay in Manhattan! We are so happy that you have found our location to be the best for your interest! Please book us again! We hope to see you soon! Ryan Shafi Operations Manager

San Francisco, California
Reviewed 14 May 2014

I have visted this hotel 6 times..Just been renovated..excellent and friendly service at all times...the location is the center of the NY Universe in NY City..so close to everything especially theater...easy to get to subways..your views are incredible from your room which are suites..I look forward to my next visit and recommend this hotel to all my friends who visit...

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Helpful?
1Thank TTSFCA
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear TTSFCA, Thank you so much for staying with us again! We are so thrilled that you are happy with all of the upgrades! Also, we are so glad that you have mentioned about the excellent and friendly service you receive all the time! Thank you so much for your recommendation and we hope to see you soon! Ryan Shafi...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM462 - RM4,445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#119 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they offer you a studio, leave.”
 of 5 bubbles , 5 Dec 2016 | Read review
“Higher floors have the best view.”
 of 5 bubbles KAM1021, 30 Nov 2016 | Read review
“We always stay in a king suite. The bed is very comfortable with extra pillows and blankets. The living/sitting area is also comfortable. Small fridge and microwave; great bathroom with wonderful water pressure!”
 of 5 bubbles kennethb658, 28 Nov 2016 | Read review
“as high as you can , new york is a busy city , that never sleeps”
 of 5 bubbles patrice651, 27 Nov 2016 | Read review
“King suite with view of the square 100% guaranteed satisfaction”
 of 5 bubbles 315JasonH, 21 Nov 2016 | Read review
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