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DoubleTree Suites by Hilton Hotel New York City - Times Square

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7,420 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,612: English reviews
Reviewed 25 June 2014 via mobile

If you don't like crowded places pick an other hotel. But if you like to be where it happens it's perfect. Service was very good with professional and friendly concierges. Our only complaint was the extra bed that was a bit hard, but in total we have had a very nice stay:)

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Helpful?
Thank Kristoffer D
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Kristoffer D, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great stay! So sorry about your bed! Thank you so much for mentioning our friendly and professional concierge! Please come back soon! Ryan Shafi Operations Manager

Racine, United States
Reviewed 24 June 2014

This was our fifth stay at the Doubletree on Times Square. As always we were extremely pleased in every way. I can't imagine staying anywhere else in New York City. It is a convenient location for anything you want to do. The staff couldn't be more accommodating.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mary Sue L
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Mary Sue L, Thank you so much for staying us again on your last visit to Manhattan! We are so thrilled that you are extremely pleased with us! Thank you so much for mentioning our accommodating staff! Please come back again soon! Ryan Shafi Operations Manager

New York, United States
Reviewed 24 June 2014

Perfect Hotel for my visit with two grandsons - with suite. Wonderful location for our visit to New York City, convenient to many types of restaurants, sub way system for all directions, most theaters and sightseeing events.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barbara K
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Barbara K, Thank you so much for staying with us on you last visit to Manhattan! We are so happy that we were just perfect during your visit! Please come back soon! Ryan Shafi Operations Manager

Reviewed 24 June 2014

When booking this property I had no idea Times Square meant literally TIMES SQUARE. What a great location with great amenities as well as friendly and attentive staff. Our thanks to Michael who shouted us a drink on our last night.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 467andrewk
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear 467andrek, Thank you so much for staying with us on your last visit to Manhattan! Times Square really means Times Square! Thank you for pointing out our friendly and attentive staff! Also, Michael is just amazing at the Desk! Please come back soon! Ryan Shafi Operations Manager

San Diego
Reviewed 24 June 2014

A buddy and I were in NYC for a leisure weekend, and we had an excellent 3 night-stay at the Doubletree Suites Times Square. We were a little apprehensive as we approached the property, as there was a sea of humanity coursing past the front entrance. Inside, it was calm and quiet as we were cordially greeted by the concierge...

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Helpful?
Thank SDBeachGuy
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear SDBeachGuy, Thank you so much for staying with us on your last visit to Manhattan! We are thrilled that you and your Buddy had a great experience! Thank you for your detailed review! Also, we are so thrilled that Jennie was able to upgrade you to a high floor. Jennie is one of our star players at our front...

Birmingham, Alabama
Reviewed 23 June 2014

Nice size rooms for New York! Beds were comfortable even though they were doubles instead of queens. Everything was clean and no complaints. Staff was just okay. Not the most friendly and only mildly helpful. They seemed super stressed out, especially the bell staff and valet staff. We really liked the lobby on the 3rd... It was nice to arrive...

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Helpful?
Thank travelmom71717
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear travelmom71717, Thank you so much for staying with us on your last visit to Manhattan! We are thrilled that you had a great experience with us! Also, we are so happy that you like our new Lobby. Thank you so much for your recommendation. We hope to see you soon! Ryan Shafi Operations Manager

roanoke, United States
Reviewed 23 June 2014

while the room was nice and the location was good, the air conditioning blew directly on the bed and at night it gave me a cold. Expect lots of taxes thanks to New York state, New York City. the location directly on Times Square was very convenient. having to take 2 elevators to get to the room was a bit...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul W
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Paul W, Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about the AC. We will be doing upgrades to our rooms soon! Our elevators are a security feature and safety is always our concern! Thank you so much for your review and feedback! Please give us another try! Ryan...

Munich
Reviewed 23 June 2014

Stayed for a long weekend at this hotel - right at Time Square. Very friendly and helpful staff. Stayed in a room with an extra living room, which was very comfortable. Good breakfast with a cook to order station. Minibar is an empty fridge, make sure you organise your water before going to the room.

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Helpful?
Thank Andreas777
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Andreas777, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great stay on your long weekend's stay! So sorry that mini bar items are not available at this time! We hope that you come back soon! Ryan Shafi Operations Manager

Taguig City, Philippines
Reviewed 22 June 2014

Stayed here for 4 nights under 1 king + sofabed and enjoyed every minute of it. It was in May and it was one of the most expensive weeks in the calendar. ($460++/night). The room fits 5 adults so there's no need to book 2 separate rooms. Linens for the sofabed are kept in the other room's chest. Another plus...

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Helpful?
Thank travelers_pass
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear travelers_pass, Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled about your review! Thank you so much for sharing your experience! Also, we are so happy to see that Manny provided great service during your visit as well! Please do come back soon! Ryan Shafi Operations Manager

Columbia, South Carolina
Reviewed 22 June 2014

I had stayed at this hotel many years ago and decided to give the hotel another try. We arrived early but was greeted warmly . We left our bags at the hotel and ventured out into the city. When I arrived back and the room was not ready .. My daughter was not feeling well and we really needed to...

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Helpful?
Thank Felicia G
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Felicia G, Thank you so much for staying with us again on your last visit to Manhattan! We are always thrilled to hear about our staff and we know Jennie D's service is always immaculate! Thank you so much for sharing your experience with us and with Jennie D. We will share your review with Jennie and her Team...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM803 - RM2,083 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, TripOnline SA, Cheap Tickets and Jetsetter so you can book your DoubleTree Suites by Hilton Hotel New York City - Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#123 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are best to avoid street noise.”
 of 5 bubbles AntonioGarza, 11 Jan 2017 | Read review
“Get a high floor for a good view of Times Square and the Hudson River”
 of 5 bubbles TexasAdvisor, 8 Jan 2017 | Read review
“Far from elevators and high as possible”
 of 5 bubbles Wantoldnameback, 7 Jan 2017 | Read review
“Top floors very quiet - heard no street noise from Times Square.”
 of 5 bubbles CamM705, 5 Jan 2017 | Read review
“I prefer a high floor room for the view- Be sure to be able to show your room key to security staff for admittance to lobby.”
 of 5 bubbles 893jeffs, 5 Jan 2017 | Read review
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