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Grand Hyatt New York

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Grand Hyatt New York
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7,855 Reviews from our TripAdvisor Community

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Showing 6,249: English reviews
Canton, CT
Reviewed yesterday NEW

The shower/tub had a lot of hair in it when we arrived, which was disgusting. Housekeeping never showed to clean the room, so we insisted on changing rooms. Never had this experience at this hotel before.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank brents250
london
Reviewed yesterday NEW

I say unexpectedly because of all the negative reviews below, but it surprised us. We had stayed at the Time hotel in times sq (3 nights)and the Gild hall in wall Street (3 nights) before we arrived at the Hyatt and this was probably better than those overall. Only because It was larger and smarter and in a great location....

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Thank karoLondon
Wildwood, New Jersey
Reviewed yesterday NEWvia mobile

We were here for a dance convention, filled with dancers and their parents. They kept the hotel nice and clean. The room was clean, beds and pillows comfortable. Nice large flat screen tv. No microwave, no in room coffee, and only one small drawer. The bathroom was awkward. The toilet was so close to the tub your knees practically touched...

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Thank localeater64
San Juan, Puerto Rico
Reviewed 2 days ago NEW

This hotel is next to Grand Central Station, which makes it very convenient as you don't have to go outside to take a train. The hotel rooms are good, although the furniture are a bit wear out. Service at the bar tables is slow, recommend seating at the bar.

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Thank Carlos R
Reviewed 2 days ago NEW

The location of this hotel, right next to Grand Central Station, is outstanding. The accommodations leave much to be desired. I was in an "executive" room but there was no desk or work space in the room. The "free" Internet was very slow. There was no coffee pot in the room, but I could get one small "free" house coffee...

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Thank David S
Tampa
Reviewed 2 days ago NEW

This was our third stay here and we love it. The location could not be better and is one of the main reasons we stay here. The accommodations are always top notch and the rooms are quite large by NYC standards.

Review collected in partnership with Hyatt Hotels
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Thank 953pattyb
Atlanta, United States
Reviewed 3 days ago NEW

It really is a beautiful hotel and location cant be beat for someone that is coming to the city for work or pleasure. The issue comes from the staff. I had maintenece teams banging, drilling, and working on elevators at or before 7am for my ENTIRE stay. I just think that for a hotel that is soo focused on being...

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1Thank S6797YAdanieln
Ingolstadt, Germany
Reviewed 3 days ago NEW

Stayed for 4 days in the Grand Hyatt NY on Club floor and was pretty disappointed with the value I got. Comparably small room (even for NYC) - dirty like hell. Dust and stains all over the place, run down interior and service widely invisible. Club lounge was acceptable for breakfast but evening hors d'oeuvre (& drinks if you want...

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Thank Arne K
New Orleans, United States
Reviewed 4 days ago NEW

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Thank camellial2017
Reviewed 4 days ago NEW

This hotel was the PERFECT location! We arrived at 10am and just expected to drop off our bags as check in stated 3pm but they had a room ready early. The view from our window was amazing and the location is so close to everything you need to do a weekend in NYC. The management staff was great and they...

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Helpful?
Thank Michelle M

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM748 - RM2,051 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#43 Green Hotel in New York City
#192 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt New York staff and other travellers.
64 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 30th floor in 3067 which had views of 42nd st. in a 2 double bed room which was nice.”
 of 5 bubbles karoLondon, 22 Jan 2017 | Read review
“Be specific about what you need in the room with respect to things like a desk and workspace”
 of 5 bubbles N4194AYdavids, 21 Jan 2017 | Read review
“You may bet a good view from high up - the elevators are very fast.”
 of 5 bubbles Booomshanka, 18 Jan 2017 | Read review
“One with double glazing if they have them?”
 of 5 bubbles 884JohnB884, 17 Jan 2017 | Read review
“Great value. We were not there for a luxury room. Ideal for a shopping trip, sports event, business due to it's location.”
 of 5 bubbles 737padraicb, 16 Jan 2017 | Read review
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