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Grand Hyatt New York

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Traveller (2661)
Room & Suite (1135)
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Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“grand central station”(1,557 reviews)
“great location”(1,311 reviews)
“new york”(1,227 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Grand Hyatt New York
Offers & Announcements: Go Grand this Summer!
Hotel deals
Offers from Grand Hyatt New York
Offers & Announcements: Go Grand this Summer!
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,456)
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Traveller rating
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1,548
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2,345
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502
Show reviews that mention
All reviewsgrand central stationgreat locationnew yorkchrysler buildingclub leveltimes squarelarge hotelbusy hotelbryant parkking roomnyc hotelbig applefew blockslobbysubwayconferencemanhattan
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1 - 5 of 7,603 reviews
Reviewed today

This would be an acceptable mid-range hotel, but it doesn't meet the standards of a Grand Hyatt. The rooms are terrible for business travelers: no desk, no comfortable place to sit (just a chair), no coffee maker, and no curtains (just blinds, meaning you can...More

Thank nonfamousD
Hotel's Favourite
Reviewed 1 week ago

My most recent stay at the Grand Hyatt was another totally enjoyable experience. Great staff and the late check out is a wonderful benefit of being in the loyalty program. You can find discount rates on weekend stays that make this a great option.More

Review collected in partnership with Hyatt Hotels
Thank Joe M
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 1 week ago

Greetings Joe M, It is always a treat to welcome familiar faces back through our doors, and it was a joy to host you again. We are so happy that your stay, once again, was a delight and we thank you for your strong recommendation....More

Reviewed yesterday via mobile

Fantastic location for families. Walking distance to Times Square. Convenient to Grand Central Train and Metro Station. Food court in Grand Central very convenient. CVS Pharmacy very close by to buy drinks and cereals for the children. Will stay here again!

Thank Mayaven
Reviewed yesterday via mobile

We go to New York City several times a year and after years of trying different hotels which, with only one exception, varied from good to great, we have settled on this hotel. It is the only hotel which has an entrance hallway directly in...More

Thank cmbstravel
Reviewed 2 days ago

The lobby is very nice and the front desk staff is very welcoming. Room is very simple but comfortable. The rooms are clean and you get free wifi. The bathrooms are small. The location is great. Walking distance to lots of restaurants, shopping and landmarks.

Thank FPAdventurer
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded today

Greetings FPAdventurer, Thank you for joining us, and for sharing such a lovely review. We are delighted that you enjoyed your time with us while in NYC and that we have the pleasure of your return again soon. Warm wishes, John Schafer General Manager

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Best Value Properties in New York City, NY
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$229 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#209 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$229 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#209 Luxury Hotel in New York City
#211 Business Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2661)
Room & Suite (1135)
Dining (95)
Pool & Beach (3)
Amenities (28)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Lyncide S
20 March 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
habsten
19 March 2018|
AnswerShow all 3 answers
Response from Hanna B | Property representative |
Hello, Yes, we are more than happy to assist with the purchase of tickets, recommendations on local dining and shopping, airport transfers, tours, and so much more. Visit the Activities page on our website titled "Meet the... More
0
Votes
David E
2 March 2018|
Answer
Response from Adam H | Reviewed this property |
Unless the price is less than 20 different I don’t think the Club is really work it. You get breakfast and some evening snacks but it is pretty much always crowded and decidedly meh (along with the rest of the exceptionally... More
1
Vote
Room Tips
"Ask for rooms above 24th floor"
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"You get what you pay for (usually)"
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"Beds smaller than expected. Bathrooms small. Windows small."
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"Choose a high room"
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