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Grand Hyatt New York

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Grand Hyatt New York
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7,964 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt New York
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Showing 6,345: English reviews
Lakeland, Florida
Reviewed 1 week ago NEW

Great location of the hotel is very convenient as it is right by Grand Central Station. The staff is very friendly and helpful. The rooms are clean and well maintained. The beds were somewhat comfortable, but could have been better. The bathroom was very small but, since I was on my own it was okay. Great shower, though difficult to...

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Thank 123traveltime
Houston, Texas
Reviewed 1 week ago NEW

Rooms were extremely clean. This facility lived up to the Hyatt name. I love how its centrally located to everything in Manhattan. I've stayed here several times and every time is a great experience. I will stay again my next trip to the city.

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Thank tloricco
Philadelphia
Reviewed 1 week ago

Within the past couple of months, I have traveled to New York City for work twice and had to stay overnight. Historically this was met with grumbles, complaints, and overall lack of enthusiasm. That is not the case now . . . I was thrilled to have a corporate recommendation of this Grand Hyatt. I have since stayed twice and...

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Thank Jenny H
Detroit, Michigan
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank 709jaynev
Rensselaer, United States
Reviewed 1 week ago

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Thank Shannon A
Cleveland, Ohio
Reviewed 1 week ago

Hotel is dated. Rooms and bathrooms are small. There is only expensive valet parking. There is no pool or restaurant. Food items in the hotel store are expensive. Rooms do not have refrigerators or microwaves.

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Thank deborahbQ6334SO
GuestExperienceGHNY, General Manager at Grand Hyatt New York, responded to this review

Dear deborahbQ6334SO, Thank you for taking a moment to share the details of your experience with us. We regret that our accommodations and amenities did not meet your standards. However, we do have a variety of unique culinary offerings at our contemporary restaurant, New York Central. At your earliest convenience, please contact us directly so we may discuss your experience...

Monroe, Connecticut
Reviewed 1 week ago

Nice rooms, very clean, easy access from grand central station. Checking/check out was easy. Not much interaction with staff other then check-in. Great location, Food was very expensive though....$9+ for 2 small coffee's. really!!

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Thank jbwtrouble
Buffalo, New York
Reviewed 1 week ago

The rooms were nice and location is great. Very nice stay and staff was very accommodating. This is the second time my wife and I have stayed here and we always have a great stay. Pizza places and a great deli around the corner.

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Thank andrebC474PC
Santa Monica, California
Reviewed 1 week ago

Guests in neighboring rooms were noisy and running through the halls until 4am (high school class trip perhaps ?). Security was not able to stop the commotion and disruption despite repeated calls. Manager did apologize at check-out in the morning, and offered a reduced charge, which was appreciated.

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Thank R4786WU
GuestExperienceGHNY, General Manager at Grand Hyatt New York, responded to this review

Dear R4786WU, We appreciate your thorough review of Grand Hyatt New York. It is disappointing to hear of the inconvenient disturbance that you experienced at our hotel. We apologize that we were not able to remedy the situation in a timely manner, and we invite you to contact us directly so we may discuss the details of this situation at...

Potsdam
Reviewed 1 week ago

I was pleased with every aspect of the hotel. Staff was kind and sincere. The front desk picked up immediately. The design of the hotel is generous and easy to navigate. My room was very nice and uncluttered. City noise was still a bit loud at night 28 floors up, but I just turned on a white noise app and...

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Thank T3098XNemilyb

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and three restaurants and lounges. Direct access to Grand Central Terminal and connected to the Chrysler Building. Steps from Times Square, Shopping and the Theatre District. ... more   less 

Additional Information about Grand Hyatt New York

Address: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM989 - RM2,197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt New York 4*
Number of rooms: 1306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Hyatt Hotels Corporation and Jetsetter so you can book your Grand Hyatt New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt New York City
Hyatt New York City
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hotel Hyatt New York
New York City Grand Hyatt Hotel
Grand Hyatt Hotel New York
New York Hyatt
New York City Hyatt
Hotel Style:
#43 Green Hotel in New York City
#194 Luxury Hotel in New York City
#199 Romantic Hotel in New York City
#210 Family Hotel in New York City
#218 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt New York staff and other travellers.
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Questions? Get answers from Grand Hyatt New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the club level”
 of 5 bubbles Trpr1, 16 Feb 2017 | Read review
“Higher floors are definitely more quiet and offer better views.”
 of 5 bubbles 628JennyH628, 14 Feb 2017 | Read review
“Make sure your a Hyatt Gold Passport member as you get free coffee and water.”
  • Entry
  • Small Bathroom, But Usable
 of 5 bubbles Adroso360, 11 Feb 2017 | Read review
“Try a room with a view to Manhattan.”
 of 5 bubbles LGuterres, 4 Feb 2017 | Read review
“Find somewhere else.”
  • Broken and exposed electrical outlet
  • Fitlhy vent to the right of the headboard
 of 5 bubbles , 3 Feb 2017 | Read review
5 of 5