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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,180 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

The food hit the spot and our waiter Rahman was excellent! Very accommodating!! I have celiacs and Rahman found me gluten free bread!! We were here for a race and needed good food and lots of water it was perfect!

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Helpful?
Thank Sharpegirls
Bristol, United Kingdom
Reviewed yesterday NEW

We stayed here for 5 nights as part of a British Airways holiday package. The hotel is huge and located right in the heart of Times Square which proved invaluable for sightseeing and made us feel like we were really experiencing NYC As it was our wedding anniversary the hotel kindly upgraded us to a corner view room overlooking Times...

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Helpful?
Thank BristolLizard
Reviewed yesterday NEW

Staff not very friendly. Breakfast at $40 very poor. Limited choice.Hotel bar and lounge area open plan with busy,noisy lobby no where to relax, plus it was cold, people sitting with coats on! The room was very good, the bed very comfortable.This was its saving grace as we walked 8 miles a day. Great views out across the city. No...

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Helpful?
Thank David H
canada
Reviewed 2 days ago NEW

We checked into this hotel one evening and the carpet in the room smelled like a dirty old sock. As I was unpacking I decided to wash my hands and realized that there was no running hot water. We proceeded to the front desk to see if we could switch rooms and then we were told by the front desk...

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Helpful?
1Thank hlsc
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret the inconvenience with your water and that our team didn't go above and beyond to accommodate your needs. We hold ourselves to a higher standard. Your...

Reviewed 2 days ago NEW

Brianna in Guest services was a charm to deal with when our AC quit working, as was Fabio, the engineer who fixed it. Although it wasn't an easy Fix, it was remedied so we didn't have to move. They both went above and beyond to assist us on a very hot NY day, accompanied with a personal note of apology...

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Helpful?
1Thank Richard M
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the 4-star rating and review, Richard! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic our team took such great care of you and made you feel so welcome and valued. That's what we like to see! We look forward to sharing an even...

Albany, New York
Reviewed 3 days ago NEW

Fantastic location and very friendly staff. Rooms were spacious and very clean and comfortable. However, I was dissapointed. We arrived about half hour after check in time. They could not give us two rooms next to each other as we had requested. The furnishings in the rooms looked very worn. Headboard's faux leather material was torn in several places (in...

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Helpful?
4Thank 68mbl5
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, We appreciate the feedback. We're happy you had a pleasant stay with us and enjoyed our prime location and comfortable bedding. However, we're disappointed that your stay with us was less than ideal. We regret that your room didn't exceed your expectations. We hold ourselves to a higher standard. We'll address your concerns with our team moving forward....

Sydney, New South Wales, Australia
Reviewed 4 days ago NEW

We were originally booked in to some dodgy place in Tribeca & I couldnt stay there. It was terrible so I called Crowne Plaza in Times Square. On arrival (we were so stressed as we didn't want another bad experience) we were checked in by the fabulous Gabby who upgraded us to a much higher floor. She could see how...

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Helpful?
3Thank Melissa B
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the outstanding review, Melissa! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing...

Boston, Massachusetts
Reviewed 4 days ago NEW

Great spot! Right in Time Square!! Paulette in Housekeeping was amazing and Victoria at the Front Desk was so helpful and friendly, they made our stay great!! Buffet was delicious and hotel bar was fun with great views.

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Helpful?
2Thank thepaglias
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled your time with us was so pleasant! We endeavor to go above and beyond to ensure our guests have a memorable experience. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon for an even better experience! Have a beautiful...

New York City, New York
Reviewed 4 days ago NEWvia mobile

I had a two day biz trip to NY with a meeting upon my arrival the first day. Unfortunately the flight was delayed 4 hours from LA to NY, due to weather . I was going to miss the meeting but called the client and agreed to meet at Crown Plaza that eve for meeting . It took almost 2...

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Helpful?
1Thank Scott M
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the glowing review, Scott! We're delighted you had such a fantastic experience with us! It's wonderful we could help you relax after such a stressful trip. We endeavor to go above and beyond to ensure our guests have a memorable and relaxing experience with us. Your praise for our team lets us know we're doing our job!...

Cumbernauld, United Kingdom
Reviewed 4 days ago NEWvia mobile

Me and er indoors made our first and well overdue visit to NYC in April 2017. Due to having seen so many movies based on the Big Apple, it was pretty much as we expected. We stayed at the Crowne Plaza due to its close proximity to Times Square and all that offers. We were very impressed with the location...

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Helpful?
2Thank petet570
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the fantastic review, Pete! We're thrilled your time with us was so amazing! We strive to offer top-notch service and convenience for our guests. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,096 - RM2,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#95 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner view rooms offer great views of Times Square”
BristolLizard, 29 Apr 2017 | Read review
“we stayed on the 29th floor, graet view.”
davidhF1252DY, 29 Apr 2017 | Read review
“avoid this hotel”
hlsc, 28 Apr 2017 | Read review
“High floor overlooking Broadway or River would be best”
richardmL8862VK, 28 Apr 2017 | Read review
“Ask for rooms that face Time Square (although ours partly did)”
  • Beautiful, clean and amazing views
  • Beautiful, clean and amazing views
722MelissaB, 26 Apr 2017 | Read review
5 of 5