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Crowne Plaza Times Square Manhattan

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Traveller (3152)
Room & Suite (1363)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,481 reviews)
“sandra esp”(118 reviews)
“vicky martin”(109 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (10,264)
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7,889 results
Traveller rating
3,855
2,469
899
375
291
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3,855
2,469
899
375
291
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All reviewstimes squaresandra espvicky martinnew yorkpriority clubcorner roomhudson riverperfect locationbusy hotelhotel barbroadway showbig appletwo double bedshigh floorcentral parkrockefeller centerihg
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11 - 15 of 7,889 reviews
Reviewed 4 days ago via mobile

We heading into city to grab some dinner and drinks and started at Crowne Plaza to plan where we would go next, the service, especially the bar tender Jason was amazing that we ended up staying there all night! The food was great with a...More

1  Thank dbranca407
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 4 days ago

We appreciate the outstanding review, dbranca407! We're so glad that you chose to stay with us. It's wonderful to know that Jason had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive...More

Reviewed 5 days ago

When you're staying in the city, you expect to be taken for a ride. Especially if you insist on staying right in the middle of Times Square. So you pays your money and you takes your chances. This hotel has great location. And for the...More

Thank DoonTrotter
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 4 days ago

Thank you for the feedback, Doon. While it's great you enjoyed our central location, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look...More

Reviewed 5 days ago via mobile

Excellent facility..Expense is worth it for the luxury..location and great view from room. Plus services and courteous staff, right from bell hop to reception to room service are just great. Room amenities are excellentMore

Thank DrValliappan
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 4 days ago

Thanks for the great review, DrValliappan! It's wonderful you enjoyed your stay with us so much! We strive for excellence so we're thrilled you appreciated not only our prime location and courteous service, but also our amenities! Your praise lets us know we're doing our...More

Reviewed 1 week ago via mobile

This is my 2nd stay and I love this place! It’s clean, has an amazing gym, the staff is friendly and check in is easy. You can’t be more central in Times Square. Close to subway lines, Broadway shows and all the lights of Times...More

Thank Michele W
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 6 days ago

Thank you for sharing the wonderful review with us, Michele! We're happy to hear that you had such a pleasant stay with us! It was our pleasure hosting you. It's great to know that our our facilities and service had such a positive impact on...More

Reviewed 1 week ago

My husband and I stayed at the Crowne Plaza in Times Square for a long weekend in Dec 2017. The Crowne Plaza is in an amazing location – right in the middle of everything in Times Square. This is our second time staying at this...More

1  Thank EROConnor
Response from CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square ManhattanResponded 1 week ago

Thank you for the stellar review, EROConnor We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We're thrilled...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$233 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#161 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$233 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#161 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3152)
Room & Suite (1363)
Dining (101)
Pool & Beach (14)
Amenities (11)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Prateek S
11 April 2018|
AnswerShow all 3 answers
Response from albaybel | Reviewed this property |
Your best bet is to contact the hotel directly. Between the booking sight you use and the different rate packages that are available, there are just too many variables to really help you. It's a great hotel. Good luck!
1
Vote
Prateek S
11 April 2018|
AnswerShow all 2 answers
Response from Garth R | Property representative |
Thank you for choosing to stay with us. The 14.75% state and local taxes in addition to the $3.50 daily tax are mandatory fees that are charged through all booking channels. The same pricing is sent out through all... More
0
Votes
Michael F
7 April 2018|
AnswerShow all 2 answers
Response from texas2a | Reviewed this property |
We paid for a car to airport. I would call the hotel directly as I am unaware of a shuttle. That’s not to say they don’t have one.
0
Votes
Room Tips
"Always ask for a view of Times Sq and/or Broadway the rear of the hotel views are dwarfed by skyscrapers."
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"Ask for an upper floor, we stayed on the 40th floor and we did not hear any street noise at all."
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"I stayed in room 4502 and had a City View and a view of Times Square."
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"Upper floors will have views of Times Square at front. Rear view towards river pretty dull."
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