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Crowne Plaza Times Square Manhattan

10,004 reviews
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Traveller (3011)
Room & Suite (1149)
Dining (96)
Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,559 reviews)
“sandra esp”(114 reviews)
“vicky martin”(109 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Reviews (10,004)Write a Review
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3,041 - 3,045 of 7,689 reviews
Reviewed 24 June 2015

I accidentally left my wireless device in the room after checking out. I realized it at the airport and called the hotel. The operations staff was extraordinarily helpful. They found the device and sent it to my home via FedEx. I definitely recommend this hotel...More

1  Thank Bob S
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 29 June 2015

Dear Bob S, Thank you for choosing Crowne Plaza Times and for your five stars review. Your feedback is very important to us. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, its our pleasure...More

Reviewed 24 June 2015

I want to specifically mention the nice lady, Veronica, who checked us in. In addition to doing a great job with the routine things, she went out of her way to give the girls very special attention. She asked them all about what they were...More

1  Thank Gil P
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 26 June 2015

Dear Gil P., Thank you for choosing Crowne Plaza Times Square and for your review. Your feedback is very important to us. We are thrilled to learn you and your granddaughters had a fun trip and that Victoria has made such a good impression on...More

Reviewed 23 June 2015

Donald from the front desk was very helpful. Offered us free complementary drink vouchers and upgraded our room as well. Very cool place. If you ask for TS facing rooms very good view. Good for family accommodation also.More

1  Thank Siddharth K
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 26 June 2015

Dear Siddharth K, Thank you for choosing Crowne Plaza Times Square and for your review. Your feedback is very important to us. We are very happy to learn you were impressed with our customer service and that Donald has made such a good impression on...More

Reviewed 23 June 2015 via mobile

After a less than satisfactory previous stay at this property we decided to give it another try. Prior to our travels I made arrangements with one of the executive assistance who was excellent in ensuring everything went smoothly during our stay. The rooms we had...More

1  Thank JR3079
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 24 June 2015

Dear JR3079, Thank you for choosing Crowne Plaza Times Square, and for being an IHG member, we greatly appreciate your loyalty to our IHG brand and hotel. Your feedback is very important to us. We appreciate the fact you decided to return to our property...More

Reviewed 23 June 2015

literally at the center of Times Square.Was expensive as one of the days was charged at 650$/night.Otherwise a spacious hotel to NYC standards.As was a IHG Gold member,upgraded to a bigger room with a River Hudson overview on the 41st floor.Breakfast was extensive and everybody...More

2  Thank ashokscm
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded 26 June 2015

Dear Ashokscm, Thank you for choosing Crowne Plaza Times Square and for your review. Your feedback is very important to us. We sincerely appreciate your loyalty to our brand, thank you for been a Gold member! We are pleased to learn you enjoyed our location...More

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16076086096106111538
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$151 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in New York City
#93 Romantic Hotel in New York City
#143 Luxury Hotel in New York City
#146 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$151 - US$439 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#80 Family Hotel in New York City
#93 Romantic Hotel in New York City
#143 Luxury Hotel in New York City
#146 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3011)
Room & Suite (1149)
Dining (96)
Pool & Beach (13)
Hotel & Grounds (1816)
Bathroom (170)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
elizabeth1606
18 January 2018|
AnswerShow all 6 answers
Response from Olliebot | Reviewed this property |
Hi to be perfectly honest with you, if this is the first time of going to New York, there’s so much to see, I really wouldn’t pay for a view. You will only want to sleep in your room, rather than looking out of it. If you... More
0
Votes
LynneS_NY
16 January 2018|
AnswerShow all 5 answers
Response from Brownie0010 | Reviewed this property |
We booked through Virgin and didn't pay any service charge. Just the price of the flights and the hotel.
0
Votes
Tara L
5 January 2018|
AnswerShow all 5 answers
Response from BrummieWelsh | Reviewed this property |
We also booked with Virgin and were told the same. On researching I found out that if you are an IHG member (loyalty scheme for Crown Plaza and Holiday inn) then you did not have to pay. I joined and checked with the hotel... More
1
Vote
Room Tips
"The $20 extra for a room with a view of times square is so worth it ."
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"Parking your car here is very expensive but it is times square."
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"Rooms next to the lift can be noisy although it did not spoil our stay. You do get a corner view though."
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"higher floors, with city views"
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