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New York Marriott East Side

Traveller (451)
Room & Suite (283)
Dining (26)
  • Excellent27%
  • Very good45%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“m club”(39 reviews)
“great location”(342 reviews)
Breakfast Buffet
Non-Smoking Hotel
Room Service
4 Star Hotel
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Reviews (2,294)
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All reviewsthe concierge loungem clubgreat locationnew yorktimes squarelexington averockefeller centergrand central stationcorner roomfew blockswould stay here againstreet noisechrysler buildinghigh floorbell stafffitness centerearly check
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11 - 15 of 1,990 reviews
Reviewed 4 weeks ago

Love the location for a quick weekend stay. Being platinum, we were "upgraded" to a superior room, which couldn't be much larger than a regular room. Wifi worked fine. Bathroom was very small. Bed was a bit soft for our liking. The biggest problem with...More

Thank Sockster
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 4 weeks ago

Dear Sockster, We are happy to hear that our location was convenient for your visit but we are sorry that you were not 100% satisfied with your stay. We apologize for the issues you had with your room and we wish that we could have...More

Reviewed 5 weeks ago

THe hotel was just great for us. The staff, the location and the facility are all top notch. From the moment I arrived until I departed, I felt totally served. The lady at the concierge desk gave some great recommendations and Steven, our great bartender...More

Thank 424wguava
Response from TeamMarriott, Front Office Manager at New York Marriott East SideResponded 4 weeks ago

Dear 424wguava, Thank you for sharing your amazing experience at New York Marriott East Side. We are thrilled to read you loved the service provided by our courteous associates, especially by Steven. Your kind compliments will be shared. We appreciate you sharing your nice comments...More

Reviewed 7 February 2018

The assistant manager, Allan, was extremely helpful and personable upon check in. With the hotel not full, he recognized my gold rewards membership and gave me an upgrade, provided local travel tips and made sure I was aware of having access to the M Club,...More

Thank JB201653
Reviewed 7 February 2018 via mobile

This hotel is pretty dismal. I have stayed in many Marriott properties around the US and this is by far the worst. For $300, the room they allocated to me was tiny and utterly grim - it looked more like a cheap motel room than...More

Thank Gina C
Response from TeamMarriott, General Manager at New York Marriott East SideResponded 8 February 2018

Dear Gina C, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Hugo Guerrero Front Office Manager

Reviewed 4 February 2018

We arrive at 1:00 thinking we were too early to check-in but the woman at the desk said our room was ready! As Marriot Reward Gold member I asked about a possible upgrade and she politely and apologetically explained why there were none available at...More

Thank patt8011
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Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$236 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Green Hotel in New York City
#193 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$236 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Green Hotel in New York City
#193 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (451)
Room & Suite (283)
Dining (26)
Pool & Beach (1)
Amenities (23)
Business Centre & Event Rooms (6)
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Questions & Answers
Ask a question
17 January 2018|
AnswerShow all 2 answers
Response from Allan995 | Property representative |
Good Day, Local tickets can be purchased from the Concierge Desk, there is no fee for the mini fridge which we have in every room. Sorry to let you know that we do not have a pool. Regards Allan
21 October 2017|
AnswerShow all 9 answers
Response from Mary H | Reviewed this property |
Yes they do, we used it when we checked out.
13 September 2017|
AnswerShow all 4 answers
Response from KM579 | Reviewed this property |
It’s open but there are no evening snacks available on Friday or Saturday nights.
Room Tips
"Families...book a Family Connecting Room!"
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"Ask for a high floor, you will not hear as many sirens and horns if so."
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"Avoid hotel"
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"Ask for a high floor as Lexington Ave is always busy and rubbish collectors seem to take delight in..."
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