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Millennium Broadway New York Times Square

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4,999 Reviews from our TripAdvisor Community

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Showing 3,934: English reviews
Longmont, Colorado, United States
Reviewed 4 June 2013

This is a very clean hotel with an excellent location to most everything you would want to see in NYC! Super easy access to subway's to anywhere you want to go. The staff was beyond phenomenal! I would recommend this hotel to family's and business travelers. You are in the heart of NYC, but you wouldn't know it when you...

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Helpful?
2Thank RhondaFailing
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Thank you for your 5 star review. We’re pleased to hear your stay with us was a fabulous experience and that you found our location to be convenient for your visit to NYC! We look forward to having you as a guest at our again soon! Kind Regards, Emily

Austin, Texas
Reviewed 3 June 2013

I have stayed at this hotel many times over the years as I attend an annual conference that is held here. This stay was by far the worst. Check-in was not ready, and when I did check in, the hotel was "out" of linens. I had sheets, but had to call several times to even get blankets, which which finally...

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Helpful?
5Thank Leslie T
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow me to apologize that your stay was anything less than an excellent experience. We value each of our guests and it’s never pleasant to be informed that a guest had a negative experience. I would like to further investigate and address your concerns. Please contact me at erodriguez-febles@mill-usa.com with the full name on your reservation, the dates of...

Miami, Florida
Reviewed 3 June 2013

Just spent the weekend in NYC and stayed at the Millennium Broadway. It was a nice hotel, big rooms for NYC and right in Times Square. Be prepared to be in a very very busy part of the city with lots of traffic-both cars and foot traffic.

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2Thank haroula p
Chicago, Illinois
Reviewed 3 June 2013

I booked the Millenium Broadway through Priceline, so I didn't know it was right in Times Square until I booked it. In some ways, the location is convenient: it's centrally located, close to every major subway line, always easy to get a cab. However, it is a huge pain to navigate through the crowds, trying to get to a meeting....

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1Thank Dana L
Charlottesville, Virginia
Reviewed 2 June 2013

We booked our room on Priceline and the hotel did not make us feel like a valued customer. Front desk staff was rude and not too helpful. There were two adult males staying in one room and they refused to provide us with a room with more than one bed. The location is good if you are seeing a play....

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Helpful?
2Thank donlisamorin1
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow me to apologize that we did not meet your expectations during your recent stay with us. Unfortunately when booking with a third party site such as Priceline room types are based on availability at check-in unless the guest would like to pay to upgrade to the room type they wish. We hold high expectations to customer service and...

Sydney, Australia
Reviewed 2 June 2013

We stayed for four nights and were very unhappy with our experience starting from check in with a very rude front desk person. The Hotel's location was excellent but the staff were not interested in solving problems. The final straw was being charged over $1,200 USD for our accommodation when checking out even though it had been had been paid...

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Helpful?
Thank Bronwyn J
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

I apologize for the inconveniences you experienced during your stay with your bill. I would like to further investigate your concerns to ensure this is not a reoccurring situation for future guests. Please contact me at erodriguez-febles@mill-usa.com with the full name on the reservation, the dates of your stay and your TripAdvisor comment attached. I look forward to speaking with...

Philadelphia, Pennsylvania
Reviewed 1 June 2013

This is my second trip using this hotel. Last year I was quiet happy with it, however, this year it really was not a pleasant experience. The place shows wear and tear. The carpeting, bathroom and mattress were dirty. The staff seems just tired and flat. It is a very busy hotel and it shows. It needs to be updated...

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Helpful?
Thank travelfan021
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Please allow me to apologize that we did not meet your expectations during your return stay with us. We are currently working on making updates and improvements in our rooms to address the concerns of the carpeting and any cleanliness concerns. We take pride in our hotel and as a time we are working to making the necessary improvements to...

Reviewed 1 June 2013

First time trip to NYC for our 10th wedding anniversary. Greeted by staff in a friendly and helpful way, quick check in. We stayed on 48th floor with limited views of Times Square, everything was easy to access, room was clean on arrival with new towels and a cleaner coming in every day. Only complaint was that there was no...

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Helpful?
Thank Kerzy1
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Thank you for sharing your 5 star experience with us. Congratulations on celebrating your 10 year anniversary. We wish you many more years in the future. We enjoy hearing what our guests have to say about their experiences. I do apologize that there was no safe in your room. We are currently replacing safes in some rooms; however for the...

midlands
Reviewed 1 June 2013

Stayed one week. Friendly, helpful, polite staff. We were on the 40th floor. Very comfortable, huge, queen bed. We requested tea/coffee making facility and it was provided free, immediately and was well stocked. Also extra pillows and duvet (for the one night it was chilly!) Room was serviced every day. Five minutes from Broadway - if that. Would definitely stay...

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Helpful?
Thank kathy00
EmilyRF, Executive Assistant to the General Manager at Millennium Broadway New York Times Square, responded to this review

Thank you for the 5 star review! We’re pleased to hear you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Emily

Manchester, United Kingdom
Reviewed 31 May 2013

Just returned from a great four night stay with my daughters. We have no complaints about the hotel or staff.. great location, just behind 'Toys R us' on Times Square, and also directly opposite the awesome 'Virgils BBQ' on West 44th St. As others have mentioned it is a little dated but I suppose this is reflected in the price...

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1Thank annie m

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
New York is the city that never sleeps. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. We cater to both leisure and business travelers and is why we are preferred choice for a New York City hotel. We boast a welcoming, multi-lingual cast and crew, 626 thoughtfully appointed rooms, a 24/7 fitness center and complimentary Wi-Fi. In addition, our meeting and event facilities are second to none. Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. Discover our world and experience an iconic visit to NYC. ... more   less 

Additional Information about Millennium Broadway New York Times Square

Address: 145 West 44th Street, New York City, NY 10036-4012
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,010 - RM2,158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium Broadway New York Times Square 4*
Number of rooms: 626
Reservation Options:
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Also Known As:
Millennium Hotel New York City
Millennium Broadway Hotel
Millenium Hotel Nyc
Millenium Hotel New York
Hotel Style:
#176 Luxury Hotel in New York City
#210 Romantic Hotel in New York City
#231 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With view on Time Square, it's so nice !!”
 of 5 bubbles dschils, 19 Mar 2017 | Read review
“Do not stay here if you want luxury or have an aversion to the worst elevators in North America.”
 of 5 bubbles JoeS865, 16 Mar 2017 | Read review
“Higher the better and ask for corner room”
 of 5 bubbles gem1783, 15 Mar 2017 | Read review
“Get a high floor for great views.”
 of 5 bubbles Oscarbud, 27 Feb 2017 | Read review
“Corner suites are large and sunny and gives you a good view.”
 of 5 bubbles bwright1945, 23 Feb 2017 | Read review
5 of 5