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Novotel New York Times Square

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4,406 Reviews from our TripAdvisor Community

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Showing 1,828: English reviews
Lincolnshire
Reviewed 3 days ago NEW

Couldnt have asked for a better situated hotel two minutes walk from Times Square. Check in was quick and faultless, staff very helpful. We had a two double bed room which was perfect for 2 adults and a teenager. Bathroom was clean & well equipped. Couldnt get hairdryer to work and within minutes of asking for a new one I...

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Helpful?
Thank Holidaymaker9
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Holidaymaker9, Thank you for taking the time to share your comments regarding your recent stay with us. As opposed to other Novotels, our amenities such coffee/tea are upon request. I apologize for this inconvenience. I thank you again and wish you in the meantime a lovely day. Kind regards, Nuria

Reviewed 4 days ago NEWvia mobile

Excellent location for Times Square and just outside of the main hustle and bustle. Modern up to date lobby with great outside terrace with spectacular view. Too bad it was raining most of our stay and we didn't get a chance to use it. The staff was very friendly and helpful. Would definitely stay here again.

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Helpful?
Thank Stephen L
Brisbane, Queensland, Australia
Reviewed 5 days ago NEWvia mobile

Stayed at this lovely place for 4 nights in November. Great location, close to Times Square, subway stations, and many shops around. Nice and reasonably spacious room, comfortable bed. We were offered a welcome drink as an Accor plus member, which is a bonus. The computers provided near reception were great ideas, for exploring areas, booking tours etc. Really enjoyed...

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Helpful?
Thank Saw Yu M
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Saw Yu M, Thank you for you such a glowing review. We aim to please our guests which is why I will certainly share your feedback with the rest of the team as encouragement. Thank you again and have a lovely day. Nuria

Melbourne
Reviewed 5 days ago NEWvia mobile

Arrived and checked in with Frank. Had to wait a few hours so sat in the restaurant and had some breakfast. Being an Accor we got free hi speed wireless internet for the stay. 12 th floor very quiet, big comfortable room. View of Times Square. Staff lovely especially John the concierge who couldn't do enough for Debbie and me....

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Thank Melinda R
Sydney, Australia
Reviewed 5 days ago NEW

Firstly in respect to rating if I could I would give it only 3.5 stars. The best thing about the Hotel is the location closely followed by being modern and clean. Re little things letting it down about 2 weeks before my stay about 2 weeks ago I received an email from a lady in guest relations advising she would...

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Helpful?
Thank 5MAB2015
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Good afternoon, Thank you for taking the time to share your comments concerning your stay at the Novotel New York Times Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you...

New York
Reviewed 1 week ago

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Thank AFenia
Reviewed 1 week ago via mobile

While in the city over this past weekend for the holidays, my daughter and I went to dinner at the Novotel in Times Square. The filet mignon was mouth watering! Not to mention the amazing view of Times Square from the sky top deck. It was an added bonus that the music was on speakers outside so we didn't miss...

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1Thank MicheleT_1723
Richmond, Virginia
Reviewed 1 week ago

We had a great stay at this fabulous hotel! After returning I realized I had forgotten my jacket in the hotel room. I called their lost and found department and Mr. Hector Sanchez shipped it back to me in 2 days, free of charge! Would highly recommend!

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Helpful?
Thank Taruj1972
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Taruj, Thank you for sharing your ratings, I'm happy that we were able to assist you with your jacket and have provided excellent customer service. I can ensure this comment will be shared with the team along with Hector as it is always a pleasure. Until your next stay, I wish you a lovely rest of the week. Kind...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

First time to New York so went by a recommendation from a friend. This hotel is perfectly situated for any visit, subway is on 50th so a few minutes walk from hotel. Times Square is also just minutes away as are a couple of diners. 9th avenue is best for reasonable priced food in the evening if your not sure...

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Helpful?
Thank Rob7668
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Rob, Thank you very much for this glowing and informative review. It is always a pleasure to receive such positive feedback. I will certainly share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are...

Fonthill, Canada
Reviewed 1 week ago

Rooms are very nicely appointed, no coffee maker in room but coffee is available in the lobby at no charge. This hotel is within walking distance to Radio City Music Hall, NBC studios, many theatres and subway access.

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Helpful?
Thank Nancy W
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Nancy, Thank you so much for taking the time to share your ratings regarding your recent stay with us. I am happy to hear you've the city along with its many attractions. As opposed to other Novotels, our amenities although complimentary, are upon request. I do apologize for this inconvenience. Until your next stay, I wish you a lovely...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 

Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019-5802
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM792 - RM2,608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel New York Times Square 4*
Number of rooms: 480
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Odigeo, HotelsforEveryone, Priceline, Cheap Tickets and Jetsetter so you can book your Novotel New York Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York
Hotel Style:
#4 Green Hotel in New York City
#79 Family Hotel in New York City
#98 Romantic Hotel in New York City
#100 Business Hotel in New York City
#101 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel New York Times Square staff and other travellers.
163 questions
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Questions? Get answers from Novotel New York Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors...better view. Elevators are very efficient”
 of 5 bubbles NancyW966, 27 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles mickrobert, 23 Nov 2016 | Read review
“Choose high level rooms. No noise from the rest of the hotel or the busy streets of Times Square”
 of 5 bubbles sarahr957, 23 Nov 2016 | Read review
“Ask for view of time square”
 of 5 bubbles Stanleekara, 21 Nov 2016 | Read review
“get the top floor if you can views are amazing”
 of 5 bubbles X5165SEadams, 16 Nov 2016 | Read review
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