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Renaissance New York Times Square Hotel

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2,206 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance New York Times Square Hotel
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Showing 1,956: English reviews
Jacksonville, Florida
Reviewed 4 weeks ago

This is a nice hotel. The Lobby and common areas are all fantastic. My favorite was the morning breakfast overlooking Times Square, it's very picturesque. The platinum elites get breakfast free and it was pretty good! The rooms are small (what you may expect in Time Square) but it was comfortable and clean. For the price, I'd stay here again.

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Thank jasonf1975
Atlanta, Georgia
Reviewed 4 November 2016

I stay here every January for work and visit periodically throughout the year. The great customer service that I get from all the employees here, bellmen, front desk, concierge, room services is phenomenal. The hotel is well kept, the rooms for the location are good sizes and the location is great - minutes for soho, minutes from the subway, minutes...

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Thank JulieAnne808
North Yorkshire, United Kingdom
Reviewed 2 November 2016

We stayed here for 4 nights in October for our very first visit to New York. The good points: 1. Rooms are a good size 2. The view from the bar/restaurant is amazing 3. The service in the bar is good 4. Bathrooms are well equipped and housekeeping very good 5. The location could not be better What could be...

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2Thank Deborah L
David F, Operations Manager at Renaissance New York Times Square Hotel, responded to this review

Good day, Thank you for taking the time to share your feedback regarding your recent experience at Renaissance Times Square NY. We are pleased to hear you enjoyed our location, service at the bar, and our guest rooms. I would like to encourage you to take a closer look at our rewards program, so you may have a better understanding...

Denver, United States
Reviewed 2 November 2016 via mobile

Looking for a great hotel in the heart of Times Square, this Renaissance is a great option with subway stops very nearby, more tourists than you can imagine and loads of great amenities! The restaurant has an amazing view of Times Square and the food is excellent. The gym is great and the front desk staff was top notch!

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Thank Cheryl W
Bristol - UK
Reviewed 1 November 2016

Great hotel in a superb hotel. Room was modern, well equipped and clean. Staff were a pleasure and nothing too much trouble for them. Breakfast room/restaurant overlooks Times Square and is great to 'people watch'. Perfect base to tour the city from and the sightseeing hop on/off bus stops right outside!

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Thank Wackers75
Cleveland, Ohio
Reviewed 31 October 2016

I recommend this hotel to anyone who wants to experience the "touristy" attractions in NYC. Location was great - right in Times Square, with a good view from the hotel restaurant. You have a subway station on the corner that will get you to a lot of the tourist attractions to the north and south of Times Square. Staff was...

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Thank Bob H
Boston
Reviewed 29 October 2016

I chose this hotel because it is 2 blocks from the Wintergarden, where I was going to see School of Rock with my grandson. If you need to be in the Times Square area, this Renaissance scores an "excellent" for location. In addition, despite the always bustling Times Square, my room was quiet. I also found the staff to be...

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Thank betsy1224
Toronto
Reviewed 26 October 2016 via mobile

Right on Times Square. Location is everything. Our first time in the area, we were shocked to find the 5-star price didn't include breakfast, bottled water ($8 Evian), wifi ($17 in room). Small, ordinary hotel room, with a view of a construction site where the welding went on past 11:00 pm opposite our 19th floor room on a holiday weekend....

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Thank BillO_Toronto
Michelle B, Front Office Manager at Renaissance New York Times Square Hotel, responded to this review

Dear BillO_Toronto, Thank you for sharing your recent experience with us. Our team should have offered to sign you up for Marriott Rewards. As a member you would have received complimentary wifi in your guestroom. I apologize if that was not clearly explained to you upon your arrival. We also offer complimentary wifi in our lobby area. We greatly appreciate...

Reviewed 26 October 2016

I recently stay on 10/16-10/19/2016. First off, I did mobile check in on the Marriott phone at on the day of arrival. Room is ready. When I show up, the front desk said that I don't have a reservation, and it was cancelled. I show him my confirmation number, and he said he'll try to get me in since there...

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1Thank An L
Michelle B, Front Office Manager at Renaissance New York Times Square Hotel, responded to this review

Dear An L, I'm extremely disappointed to hear that this was your experience with our front desk. I understand that our Concierge Lounge operates differently than others, but this certainly should have been clearly explained to you upon arrival. I assure you your concerns and challenges you experienced have been addressed with our team. We pride ourselves on our customer...

Ft Lauderdale
Reviewed 25 October 2016

This location can't be beat, you can see that from the address. Let's get right to it! Check in was seamless, and both front desk agents were super friendly and personable, even late on a Friday night. We booked with points, so sometimes since we're not bringing revenue in on the room side, that can lead to subpar service, not...

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1Thank mma04c

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 

Additional Information about Renaissance New York Times Square Hotel

Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036-7301
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,090 - RM3,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance New York Times Square Hotel 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
Renaissance New York Hotel Times Square
New York City Renaissance
Hotel Style:
#69 Family Hotel in New York City
#111 Romantic Hotel in New York City
#116 Business Hotel in New York City
#122 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance New York Times Square Hotel staff and other travellers.
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Puyallup, Washington
over a year ago

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Questions? Get answers from Renaissance New York Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for balcony room”
 of 5 bubbles jlpgolfer, 9 Dec 2016 | Read review
“Higher rooms have a really fantastic city view and see if you can get a room over Times Square. There is very minimal traffic noise.”
 of 5 bubbles threebassets, 1 Dec 2016 | Read review
“If you want a quiet, dark room, avoid rooms that face Times Square”
 of 5 bubbles Zobie, 29 Nov 2016 | Read review
“I was on the 11th floor and it has a nice view and quiet area”
 of 5 bubbles Hotellds, 27 Nov 2016 | Read review
“all rooms are good.”
 of 5 bubbles KevinHoman1964, 26 Nov 2016 | Read review
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