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The Manhattan at Times Square Hotel

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6,059 Reviews from our TripAdvisor Community

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Showing 3,988: English reviews
Manchester, United Kingdom
Reviewed yesterday NEWvia mobile

The breakfast staff are so friendly, welcoming, warming and understanding. Helped me out in a time of need. I will definitely consider coming back to see Mohammed and dolly. I ate a croissant, Apple and had a cup of tea, all delivered with a smile. Thank you!

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Thank meganamana
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Really busy location in middle of Times Square. Lobby is beautiful full of fresh flowers. However the rooms and corridors are very dated and worn down so looks a bit scruffy. More 3 star than 4 which it's advertised as. However was fine for 4 nights for a couple. Sheets not changed daily. The bathroom was so small but again...

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Thank wendyaddae
Flushing, Michigan
Reviewed 2 days ago NEW

The location is the only reason to stay here. The lobby looks good but the hotel rooms are in serious need of renovation (except one floor that has been done). The rooms have old wallpaper, old furniture and fixtures, and worst of all is the bed - it is covered in a thick rubber pad, it is like sleeping on...

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Thank Peeps3162
Reviewed 3 days ago NEW

My daughter and I travel to NYC for pleasure at least 2 times a year and we always stay at The Manhattan at Times Square. The location on 7th Avenue at 51st St is ideal - a short walk to Times Square, Rockefeller Center, the Theatre District, and Central Park. There are also 3 subway lines in the immediate area...

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Thank Kim M
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the wonderful review, Kim. It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see. We're looking forward to sharing another amazing experience with you soon. Have a beautiful day. Yours in Hospitality,...

Albany, Georgia
Reviewed 4 days ago NEW

The location was fabulous, but the property was quite dated and lacked amenities. It was adequate at best. Our room was located on the 22nd floor and was a standard double. The furnishings were worn, but the room was as clean as was possible in a dated setting. The bathroom was small, dated, but clean. No air conditioner. Beds and...

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Helpful?
Thank mfraneubanks
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're happy you had a pleasant stay with us and enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We strive to provide top-notch service and convenience for our guests. We'll address your concerns with our team moving forward. We look forward to hosting you again soon...

Istanbul, Turkey
Reviewed 4 days ago NEWvia mobile

Great staff & good hospitality. Middle of shopping & everything One of the staff named Mohammed was amazing; we had water leaking in our standard room, so he moved us to another room and offered a great package of services. I will recommend it to family & friends.. sure i'll come again.

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2Thank xSami
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the outstanding review, Sami. We're delighted your experience with us was so wonderful. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. Mohammed is a valued member of our team so it's no surprise...

Reviewed 4 days ago NEW

This was one of many visits and stay at the hotel. Beds are comfy, and the staff are very friendly. The location of the hotel is in the middle of everything. I got a good price on the hotel. I will definitely stay there again.

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Thank Theresa74_12
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the wonderful review, Theresa. It's fantastic you had such another lovely experience with us. We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see. We're looking forward to sharing another amazing experience with you soon. Have a beautiful day. Yours in Hospitality,...

Perth and Kinross, United Kingdom
Reviewed 4 days ago NEW

Room was dirty, dusty and just horrible! Me & my family ended up getting bed bug bites!!! The carpet had a nice thick layer of dust, the curtains had mould on them and the bathroom was horrendous! We had to go on couple of occasions to reception to ask for toilet roll as the cleaners did not do their job...

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4Thank dmcuk8381
Clearwater Florida
Reviewed 5 days ago NEW

The Hotel location was perfect for Times Square. The rooms bit more smaller then I thought but we also had 4 in the room. We had problem with AC and next day toilet but when we called downstairs, they were quick and fixed the problem right away. The concierge one day was not as knowledgeable as the others and did...

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Thank FirstclassAA
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, Thanks for the 4-star rating and review. We're thrilled you had such a pleasant time with us. We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see. We look forward to sharing an even better experience with you next time. Have a...

Hoddesdon, United Kingdom
Reviewed 5 days ago NEW

This Hotel is an ideal location for exploring the major tourist attractions. A few minutes walk from Central Park, The Rockefeller Centre, Times Square and and a bit further to the Empire State building. It is also very close to Subway line 1 which takes you down to Battery park for a trip to Ellis Island and the Statue of...

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2Thank Gary W
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate the feedback, Gary. We're happy you enjoyed our prime location and that our team made you feel so welcome. However, we're disappointed that your stay with us was less than ideal. We look forward to hosting you again soon for a more positive experience. Have a great day. Yours in Hospitality, Brendan Moraes - General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM581 - RM2,176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#185 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
302 questions
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Dunfermline, Scotland
2 months ago

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book thru Expedia - they will give you the rooms in the worst locations (noise etc)”
 of 5 bubbles Peeps3162, 9 Dec 2016 | Read review
“The best view is from a 7th Avenue facing room. Possibly avoid the 5th floor where the pool is located if you travel without children.”
 of 5 bubbles kimmY903VY, 8 Dec 2016 | Read review
“Executive level rooms have apparently been updated”
 of 5 bubbles mfraneubanks, 7 Dec 2016 | Read review
“Do not book this hotel!!”
 of 5 bubbles dmcuk8381, 7 Dec 2016 | Read review
“The 18th executive floor has its own Elevator, very cool & no waiting in line”
 of 5 bubbles FirstclassAA, 6 Dec 2016 | Read review
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