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The Manhattan at Times Square Hotel

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6,640 Reviews from our TripAdvisor Community

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There are newer reviews for The Manhattan at Times Square Hotel
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Showing 4,342: English reviews
Reviewed 5 days ago NEWvia mobile

I got a continental breakfast at the hotel; Mohammed and Dolly are nicest. They made sure I feel warm and welcome at the hotel. Thanks guys! I'll come back and want to sure find you guys!! I will definitely recommend this hotel!

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Helpful?
Thank Maria Eloisa C
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the fantastic rating, Maria. We're delighted to hear you enjoyed your stay with us and our wonderful location. We love our location as well. We're overjoyed to be right in the heart of the city. We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were...

Reviewed 6 days ago NEWvia mobile

I really like the hotel very good location , the established are nice specially Mohammed and Dolly of Starbucks coffe they're very accommodating perfect for vacation . I will recommend to my friends and relatives 👍🏻👍🏻👍🏻.

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Helpful?
1Thank Ace G
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Ace. We're delighted to hear that you had such an outstanding stay with us. It's wonderful that you loved our central location. We're also very pleased that our team provided you with friendly service - that's what we like to hear. We'd love to have you back again soon for another excellent experience. Yours in...

Reviewed 6 days ago NEWvia mobile

Lovely service from Mohammed & Dolly! Super friendly & the hotel is amazing! My room was nice as well. This hotel has nothing but smiling faces ready to help those who are visiting. I recommend this hotel to anyone traveling. Thanks for being my friend at breakfast guys, I'll be back again!

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Helpful?
1Thank Ashlee S
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Ashlee. We're delighted to hear that you had such an amazing stay with us. It's wonderful that our team provided you with outstanding service - that's what we like to hear. We'd love to see you again soon for another incredible experience. Yours in Hospitality, Brendan Moraes - General Manager

Reviewed 6 days ago NEWvia mobile

Great service and great location so far. Josie at the reception desk was wonderful, helped us with all our needs. Mohammed & Dolly at the breakfast counter were very attentive, welcoming and helpful Excellent service from all!

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Helpful?
1Thank TravelsMo
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 5/5 review. We're delighted to hear that you had such a terrific stay with us. It's wonderful that our team provided you with attentive and helpful service and made you feel welcome. That's what we like to hear. We'd love to have you back again soon for another incredible experience. Yours in Hospitality, Brendan Moraes - General...

Reviewed 6 days ago NEWvia mobile

The hotel was very good especially Mohamed and dolly at the front ! Great service and amazing rooms. Hotel was quite and peaceful the staff was very kind and friendly they make the stay 100 times better!

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Helpful?
1Thank Viha P
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the perfect review, Viha. We're delighted to hear that you had a fantastic stay with us. It's wonderful that our team provided you with excellent service. We're also very pleased that you loved your room and we hope everything was comfortable for you. We'd love to see you again soon for another fantastic experience. Yours in Hospitality, Brendan...

New York
Reviewed 1 week ago NEW

what makes a hotel great despite the fact that its a bit outdated ,wi -fi in room very slow , room compact , elevator service at times very slow , breakfast although free is uninviting in content and offering is the hotel location.it is very accessible to transportation and restaurants and shopping an added plus is the fact that the...

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Helpful?
Thank simon k
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate your feedback, Simon. We're pleased to hear that you had an overall pleasant stay with us. However, it's unfortunate that your experience was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again soon to share a more positive experience with you. Yours in Hospitality, Brendan...

New York, NY
Reviewed 1 week ago NEW

We stayed at the hotel midweek via a Groupon to catch a play & enjoy the city. The location of this hotel is excellent. We were able to check in early, which was a plus. The room was adequate size. As I understand, the hotel is in the process of being updated and our room could have used that. We...

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Helpful?
1Thank coachkathy10
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the 4/5 review, Kathy. We're thrilled to hear that you had a great stay with us. It's wonderful that you loved our central location and we hope you were able to explore the city. We're also very pleased that Starema provided you with excellent service - that's what we like to hear. We'd love to see you again...

Reviewed 1 week ago NEW

I brought my 9 year old daughter for her first trip to NYC! I wanted a safe and centrally located hotel and The Manhattan at Times Square was everything and more. Its beautiful and staff is amazing, especially Mohammad at the front desk. He was kind, generous and helpful. The room was spacious and clean. The breakfast offered was delicious....

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Helpful?
2Thank Rachel K
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thanks for the amazing review, Rachel. We're delighted to hear that you had such an excellent stay with us. It's wonderful that our team provided you with fantastic service, especially Mohammad. That's what we like to hear. We're also very pleased that you loved your room and breakfast. We can't wait for your next stay with us. Yours in Hospitality,...

Edmonton, null, United Kingdom
Reviewed 1 week ago NEW

Very nice central location, with very clean rooms even do the rooms are very out dated, specially the showers are designed for people who are under 4ft other then that location and some of the views are amazing, But the check in and out is absolutely horrific under staffed and log ques with managers just loitering about and doing absolutely...

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Helpful?
Thank Gsi L
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Yours in...

Reviewed 1 week ago NEW

I looked at the reviews for this hotel and there were some really bad reviews so I was not looking forward to it. I went with a party of students and the accommodation was good for what we were expecting. The room did need upgrading but it was clean. The sheets and towels were changed every day which was great....

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Helpful?
Thank justjaney369
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

We appreciate your feedback, Janey. We're glad to hear the cleanliness of the room was up to par, you felt welcomed by our staff, and our location was perfect for your activities. Regarding the upgrading, we will take your feedback seriously as we continue to improve for the future. We'd love to share an even more positive experience with you...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM833 - RM1,687 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 685
Reservation Options:
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Hotel Style:
#182 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
360 questions
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Dunfermline, Scotland

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request rooms that use the front two elevatores”
 of 5 bubbles simonk688, 17 Mar 2017 | Read review
“Ask for Mohammad, he'll get you everything you need!”
 of 5 bubbles rachelkJ9267NU, 17 Mar 2017 | Read review
“Prepare to wait at check in”
 of 5 bubbles gsil2014, 17 Mar 2017 | Read review
“Higher floors have better views”
 of 5 bubbles ginamc186460, 14 Mar 2017 | Read review
“Get the top floors”
 of 5 bubbles yomtov18, 13 Mar 2017 | Read review
5 of 5