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03/12/2017 04/12/2017
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    Sheraton New York Times Square Hotel

    811 7th Avenue 53rd Street, New York City, NY 10019-6002
    (212) 581-1000
    Hotel website
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    03/12/2017 04/12/2017
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    US$294
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    Traveller (1558)
    Room & Suite (671)
    Dining (38)
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    Overview
    • Excellent32%
    • Very good40%
    • Average18%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “the club lounge” (280 reviews)
    “central park” (906 reviews)
    “times square” (1,426 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton New York Times Square Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,383)
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    1 - 5 of 6,842 reviews

    Reviewed yesterday

    I planned a conference at this Sheraton for the 2nd year in a row. The staff for setup and during my event was top notch. Meghan C and Jamie K from the Event Services staff did an outstanding job and were very helpful. The front...More

    Thank Novas01
    Hotel's Favourite
    Reviewed 28 August 2017

    As if being in New York is not magical enough, the hotel was perfect! From arriving to leaving I actually have no complaints, we arrived after a long flight and drive into the city we were greeted and our bags were taken in check in...More

    8  Thank Jes-1811
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 29 August 2017

    Thank you for sharing your review with us! We're thrilled that you loved our spacious guest rooms, convenient location, and outstanding service. We especially love hearing that our reception associate left such a positive impact on your New York City experience. Thank you again for...More

    Reviewed 2 days ago

    I have stayed at this hotel many times in the past and have been somewhat satisfied but my most recent stay was quite a let down. I do have a disclaimer. I had been an SPG Platinum member for a few years but am currently...More

    Thank IslandConnoisseur
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded yesterday

    Thank you for sharing your honest review with us. We're very sorry to hear of your disappointment in your most recent stay. We appreciate you sharing your feedback and we'll be sure to pass this along to our team. We hope to provide you with...More

    Reviewed 3 days ago

    I went on a solo trip to New York in June to visit some friends and after a lot of research on location etc I chose to book in at the Sheraton. I wasn't looking for exceptional luxury like you'd get at the Plaza, just...More

    Thank Christina L
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 2 days ago

    Thank you for taking the time to share this review with us, Christina. We're delighted to hear you enjoyed your stay and found our hotel's location convenient for your visit to New York City. We're also happy to hear you found our guest rooms comfortable....More

    Reviewed 4 days ago via mobile

    On check in I asked how much the pre-authorisation would be, to which I was told it would be $50. After day 1 in the hotel there was now $50 plus $450 being held on my card. I asked front desk why the amount was...More

    1  Thank Hayley W
    Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 2 days ago

    We would like to thank you for taking the time to share your honest feedback with us, Hayley. We're disappointed to hear that you did not experience the kind of five-star service that we strive to provide all of our guests. Should your travels ever...More

    New York Hilton Midtown
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    Hilton Garden Inn Times Square
    7,336 reviews
    #137 of 469 hotels in New York City
    0.4 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$191 - US$648 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Green Hotel in New York City
    • #188 Luxury Hotel in New York City
    • #197 Romantic Hotel in New York City
    • #212 Family Hotel in New York City
    • #219 Business Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1780
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Splitty, Agoda, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown
    • Also Known As
    • Sheraton New York Hotel And Towers ,
    • Sheraton New York City ,
    • Sheraton Hotel New York ,
    • Sheraton New York Hotel & Towers ,
    • Sheraton New York Towers ,
    • New York City Sheraton
    Add Photo Photos
    Traveller (1558)
    Room & Suite (671)
    Dining (38)
    Hotel & Grounds (929)
    Bathroom (149)
    Business Centre & Event Rooms (15)
    Family and Play Areas (4)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    The Michelangelo Hotel
    3,662 reviews
    .12 km away
     
    New York Hilton Midtown
    10,561 reviews
    .20 km away
     
    Hilton Garden Inn Times Square
    7,336 reviews
    .42 km away
     
    Park Central Hotel New York
    4,875 reviews
    .24 km away
     
    Nearby Restaurants
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    .11 km away
    Ocean Prime
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    Ruth's Chris Steak House
    1,196 reviews
    .11 km away
    The Irish Pub
    661 reviews
    .11 km away
    Nearby Attractions
    Times Square Church
    158 reviews
    .19 km away
    Winter Garden Theatre
    126 reviews
    .19 km away
    Hope Sculpture
    58 reviews
    .07 km away
    Ed Sullivan Theater
    76 reviews
    .16 km away
    Ask a question
    Questions & Answers
    travellerchich
    18 November 2017|
    AnswerShow all 2 answers
    Response from TammySevenValleys_PA | Reviewed this property |
    no reort fee. this is just a hotel. wifi is free if spg member.
    1
    Vote
    harleenkhaira
    17 November 2017|
    AnswerShow all 8 answers
    Response from TammySevenValleys_PA | Reviewed this property |
    we were near the elevators which got a little loud in the morning. i would ask for a room away from the elevators.
    1
    Vote
    Beverly D
    12 November 2017|
    Answer
    Response from Sunshineqld | Reviewed this property |
    Hi, The Macy's Parade starts at 77th Street and Central Park West, this Hotel is on 7th and 53rd Streets, so you would have quite a walk, check Google Maps to find the exact distance.
    1
    Vote
    Room Tips
    "High floors toward central park the best."
    Read review
    "If you must stay here, request the lowest floor possible, to save on elevator wait time (or enable you to..."
    Read review
    "our room was great, but only there to sleep, very comfortable"
    Read review
    "Make sure to get a room which is not facing on to 7th Avenue - the noise is unreal"
    Read review
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