We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton New York Times Square Hotel

Show Prices
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton New York Times Square Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

6,158 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,838: English reviews
Moose Lake, Minnesota
1 review
Reviewed yesterday NEW via mobile

We have been staying at this hotel for 20+ years, and have loved the location! Over the years we have had the opportunity to become acquainted with John on the concierge staff and Muhammed on the Club lounge staff. They both have exuded exemplary service.

Helpful?
Thank mngolpher
Albany, NY
Level Contributor
212 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 2 days ago NEW via mobile

Second time staying at Starwood since Marriott Acquistions but this hotel made the benefits fee tangible. Typical NYC long check in lines all bypassed by platinum line 2. Offered 500 points (expected) Plus 2500 because of not having room choose 3. Given access to club level reception which was valuable in NYC given just buying a water in NYC can... More 

Helpful?
Thank DenyseAlbany_NY
Rosario, Argentina
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

Great location, near almost everything interesting in the area and several subway stations. The hotel staff is very friendly and helpful. The room was ok and clean. They gave me a gift for my birthday. Nice!.

Helpful?
Thank Pedro S
Vacherie, Louisiana
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 days ago NEW

The Sheraton New York Times Square Hotel is in the perfect location. It is near the subway and perfectly located so that you are walking distance from many of the most popular sites. You can walk out the front door and either turn left or right to head to Time Square or Central Park. The front desk was very friendly,... More 

Helpful?
Thank Elana B
Washington DC, District of Columbia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

do you want to be rudely treated by Front desk? do you want to have back and forth communication before your arrival and it is just full of running around? do you want to be in a crowded elevator lobby and sometime people are just rude and unruly? do you want to be treated like nothing, especially if you are... More 

Helpful?
Thank Angelito M
Mount Pleasant, South Carolina
Level Contributor
665 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 4 days ago NEW via mobile

I've stayed at the Sheraton many times throughout the years and happy to say it continues to thrive. Clean, up-to-date rooms with great customer service. Location is ideal for business in midtown or for tourist activities.

Helpful?
2 Thank RMGTravel
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW via mobile

The location for this hotel is central, the room is small, and the prices are typical for Times Square hotels - meaning frightfully expensive ($400/night without taxes). The checkin was great, wonderfully helpful person at the front desk. I had to checkout after a couple of days and check back in because of an overnight business trip out of NYC.... More 

Helpful?
Thank Nani B
Scottsdale
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 days ago NEW via mobile

It's no secret that NYC is more expensive...but in this case you don't get what you pay for (even being part of a discounted room block.) Another reviewer wrote about elevator issues days ago- they still have elevator issues. After being here just a few hours, the only comments I've heard are about how bad the elevator system is. I... More 

Helpful?
1 Thank Julie J
wolverhampton
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 days ago NEW

What a brilliant location, about a 5 minute walk to Times Square one way and Central Park the other way. Very professional and friendly staff on reception when we checked in. We had a room on the 42nd floor with a fabulous view looking towards Times Square. Room was very well appointed with a very comfortable bed, toiletries replaced daily,... More 

Helpful?
1 Thank mozzaaa
Frankfort
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

my wife and I attend an infectious disease conference the week end before thanksgiving every year. this year 2016 was an exceptional meeting at the Sheraton New York Times Square and we were close to many landmarks ie Radio City Music Hall , St. Patrick Cathedral, many Broadway shows. The Gym is very up to date and the internet worked... More 

Helpful?
1 Thank robertbY5389OU

1,435 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1185)
Viewed
Room/Suite (289)
Viewed
Bathroom (122)
Viewed
Hotel & Grounds (214)
Viewed
View from Room (114)
Viewed
Dining (24)
Viewed
Business Centre/Function Rooms (6)
Viewed
Family/Play Areas (4)
Viewed
0:48
Videos (2)
Viewed
Other (410)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
Amenities (51)
Viewed
Executive Suite (56)
Viewed
Dining (4)
Viewed
Superior King Room (30)
Viewed
The Hotel (32)
Viewed
Traditional Double Room (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (19)
Viewed
Dining (6)
Viewed
View from Room (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Westin New York at Times Square
The Westin New York at Times Squ...
#194 of 477 in New York City
1,448 reviews
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#198 of 477 in New York City
8,553 reviews
Midtown
New York Hilton Midtown
New York Hilton Midtown
#323 of 477 in New York City
9,278 reviews
Show Prices
Show Prices
Show Prices
Midtown
W New York - Times Square
W New York - Times Square
#268 of 477 in New York City
3,916 reviews
Midtown
Novotel New York Times Square
Novotel New York Times Square
#131 of 477 in New York City
4,398 reviews
Midtown
The Manhattan at Times Square Hotel
The Manhattan at Times Square Ho...
#298 of 477 in New York City
6,022 reviews
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Region: United States > New York > New York City > Midtown
Price Range: RM840 - RM2,752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1750
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Hotels.com, HotelsforEveryone, Travelocity, Odigeo and Jetsetter so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#41 Green Hotel in New York City
#182 Luxury Hotel in New York City
#202 Romantic Hotel in New York City
#218 Family Hotel in New York City
#225 Business Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton New York Times Square Hotel staff and other travellers.
111 questions
Ask a question

See all questions (111)

Questions? Get answers from Sheraton New York Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They a Starbucks in the lobby.”
 of 5 bubbles pedros710, 2 Dec 2016 | Read review
“The best rooms are of course, those that offer a view. You can request those. And they are located on higher floors, very quiet and comfy!”
 of 5 bubbles 915elanab, 2 Dec 2016 | Read review
“you will only sleep in your room. this is NYC”
 of 5 bubbles robertbY5389OU, 28 Nov 2016 | Read review
“higher floors are quieter. electronic shade to shut out light in handicapped room.”
 of 5 bubbles KPsKid, 27 Nov 2016 | Read review
“Request rooms in higher floors”
 of 5 bubbles elmasry17, 24 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay