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It’s a Sheraton hotel and you can expect of course some luxury , but when it come to the side of the room it’s another story and we are talking about a room being upgraded . Very small with 2 beds. You can’t even have...More
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 3 days ago
Thank you for taking the time to share this review with us. We are happy to hear you found our location convenient for your recent visit to New York City, and we appreciate your feedback regarding your experience with our staff. We will be sure...More
I have stayed at a few hotels in New York and this is one of the better ones in terms of comfort, cleanliness, and atmosphere. The lobby is quite spacious and there's much to do in and around the hotel, however, just like every other...More
location of hotel is very good, half way between Times Square and Central Park just outside Theather District
Staff at hotel where very helpful and friendly and made our stay pleasent one
We have stayed at this hotel many times over the years and plan...More
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I stayed here for 2 nights for a business conference. Room was clean, tiny bathroom but that's expected in NYC. The WIFI was incredibly slow and oftentimes unusable. As a hotel that appears to cater to business clients, this must be improved.
Response from Katherine H, Public Relations Manager at Sheraton New York Times Square HotelResponded 4 days ago
Thank you for submitting this review. We're sorry to hear that you were disappointed with your experience, and that the WiFi service did not meet your needs. We hope we have the chance to welcome you again in the future for a flawless experience.
I’ve stayed at this location several times. Overall the location is good, but there’s better choices in Times Square. Requested an additional hour to check out and the hotel refused, so customer service lacks.
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 4 days ago
Hello, and thank you for taking the time to submit this review. We're sorry to hear that we were unable to accommodate your late checkout, and we do appreciate your feedback. We hope to welcome you again on your next visit.
US$184 - US$623 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#45 Green Hotel in New York City
#186 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#212 Family Hotel in New York City
#219 Business Hotel in New York City
Non-Smoking Rooms ,
Number of rooms
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This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
No there are different sizes of cabs available. We had one for 4 and 4 cases although 1 of us had to sit in the front. Standard fare is approx $70 each way and you will see the taxi queue very easily where a member of staff... More
No there are different sizes of cabs available. We had one for 4 and 4 cases although 1 of us had to sit in the front. Standard fare is approx $70 each way and you will see the taxi queue very easily where a member of staff ensures no queue jumping. you will probably only wait a few minutes.