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Sheraton New York Times Square Hotel

TripAdvisorUS$206
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$275*
US$206*
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US$219*
US$219*
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7,306 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton New York Times Square Hotel
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Hong Kong
Reviewed 27 February 2017

The service was terrible, spg Shld be embarrassed of this property.. Housekeeping closes at 8pm and guests r expected to collect their packages from mail room. Manager was not helpful either, as platinum spg member i won't stay for free

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Helpful?
Thank Kittyhongkong1
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

We deeply regret that your stay did not meet or exceed your expectations. We regret this, and apologize for issues you encountered with service, housekeeping, mail room and the staff. Please accept our apology. We would like to make this right. Please email Joseph.Giordano@Sheraton.com at your earliest convenience to set up a good time to chat via phone. We look...

Cary, North Carolina
Reviewed 27 February 2017

It was nice but very crowded but the bathroom is alright, starbucks is a little overpriced and they do no accept gift cards but they make it very quickly and are very nice,the staff is amazing to very helpful

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Helpful?
Thank akhila512
New York
Reviewed 27 February 2017

First off, the location is ideal and in the middle of Midtown Manhattan. It is in close proximity to Times Square. A short train ride to all lower Manhattan offerings (Tribeca) and is a comfortable place to stay. Check in can be challenging as with all crowded hotels in New York City. Your experience will depend upon when you arrive...

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Helpful?
Thank Giulianr
Portsmouth, New Hampshire
Reviewed 27 February 2017

I'm a Hilton Honors member and was thinking about switching to Starwood's after spending a couple of nights in a Club room that included access to the club lounge. I liked it much better than the Midtown Hilton Hotel and it's Executive Lounge. But after my experience with the front desk this morning at check out after a.3 night stay...

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Helpful?
Thank a36schmidt_12
El Cerrito
Reviewed 27 February 2017

Second time staying at this property. Enjoyed our stay the first time around and so decided to stay here again. This time we opted to include the Club Lounge option because they were offering a discount. We like the convenience of breakfast in the hotel, unlimited supply of bottled water and coffee, and having an in room coffee maker (Hilton...

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Helpful?
Thank GGMai
Birmingham, United Kingdom
Reviewed 26 February 2017 via mobile

Stayed in a superior room on the 27th floor for 6 nights and nothing was to fault. Staff were amazing and greeted us each and every time we walked in or out of the hotel. The hotel is very plush and modern and the cleanliness within is excellent. Would definitely stay here again and I totally recommend for others to...

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Helpful?
Thank Katie3453
Aylesbury, United Kingdom
Reviewed 26 February 2017

stayed at sheraton friday to wedensday arrived at hotel only waited a couple of minutes only to be told we could have a free complmentry breakfast for waiting what a service room was clean even the cleaner left my husband a birthday cake great location minutes from central park and to all other locations great stay also book your tours...

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Helpful?
Thank Debbie F
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Happy Birthday to your husband! Thank you for your five-star review. Thanks also for your kind words about our location, cleanliness and service. Please come back and see us again soon. You always are welcome here. Warm Regards, The Sheraton New York Times Square, Social Media Manager

Flanders, New Jersey
Reviewed 26 February 2017

Stayed here for a week during a business meeting my company hosted. Top notch staff with whatever we needed help with. Only downside was sine if the front reception were not the best and did not provide the required materials to several of our attendees. Nancy at the travel desk was superb when the concierge was not available, she jumped...

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Helpful?
Thank mamacass724
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your four-star review. Thanks also for your kind words about our location and staff (esp. Nancy). We regret if there were issues with signs and not providing attendees with materials; we appreciate the feedback because we always want to know how we can be better. Please come back and see us again soon. You always are welcome...

Sittingbourne, United Kingdom
Reviewed 26 February 2017

Really good hotel close to Times Square, Empire State Building and Central Park. Had everything you needed close to hotel like shops and restaurants. Friendly staff who were very helpful. We didn't use all the facilities but did use their movies and the mini bar which was really handy. Would definitely stay here again

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Helpful?
Thank woodley_nicola
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your five-star review. Thanks also for your kind words about our location and service. Please come back and see us again soon. You always are welcome here. Warm Regards, The Sheraton New York Times Square, Social Media Manager

UK
Reviewed 26 February 2017

Pick the Sheraton if you want a quality stay with access to all the sights. All staff are willing to help at Any time Of your stay. The rooms were kept clean and welcoming. I can't see what problems people had with the elevators?? You press your floor and go to lift indicated. Thats it...

Review collected in partnership with this hotel
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Helpful?
Thank Beallyboy
John D, Social Media Manager at Sheraton New York Times Square Hotel, responded to this review

Thank you for your five-star review. Thanks also for your kind words about our location, cleanliness and service. Please come back and see us again soon. You always are welcome here. Warm Regards, The Sheraton New York Times Square, Social Media Manager

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Effortless travel awaits during your visit to New York City at our Times Square Hotel, located just steps from the Theater District, Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. THE PERFECT NYC MEETING SPACE FOR YOUR EVENT NEEDS Providing a dedicated event staff, redesigned ballroom space and flexible meeting rooms, our NYC meeting space can make your event a total success. 60,000 sq ft of premium meeting space, 43 rooms, customized food and beverage services and more. ... more   less 

Additional Information about Sheraton New York Times Square Hotel

Address: 811 7th Avenue 53rd Street, New York City, NY 10019-6002 (Formerly Sheraton New York Hotel)
Region: United States > New York > New York City > Midtown
Price Range: RM1,038 - RM2,293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New York Times Square Hotel 4*
Number of rooms: 1780
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Expedia, HotelsforEveryone, getaroom.com, Cancelon, Priceline, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton New York Times Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New York Hotel And Towers
Sheraton New York City
Sheraton Hotel New York
Sheraton New York Hotel & Towers
Sheraton New York Towers
New York City Sheraton
Hotel Style:
#43 Green Hotel in New York City
#186 Luxury Hotel in New York City
#201 Romantic Hotel in New York City
#217 Family Hotel in New York City
#224 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New York Times Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton New York Times Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quiet with great views”
Janel_L1, 21 May 2017 | Read review
“Ask for a room on a high floor, you might get a view”
barbaraaC8091MI, 21 May 2017 | Read review
“Nice big room, good and very comfortable bed and very nice pillows ”
, 17 May 2017 | Read review
“very accessible”
B2955VMsandrab, 17 May 2017 | Read review
“Ask for a room away from the elevators if you prefer a quiet night's sleep. Late night people can be very loud.”
rpkf, 16 May 2017 | Read review
5 of 5
TripAdvisor
US$206* /night
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Booking.comUS$219
Expedia.comUS$219
HotelQuicklyUS$275
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*Disclaimer
Prices are for 1 room, 2 adults
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