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Soho Grand Hotel

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2,897 Reviews from our TripAdvisor Community

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Showing 2,598: English reviews
New Haven, Connecticut
Reviewed 2 weeks ago

Comfortable room for a 2-night stay. The room was pretty small (king bed) and fairly basic (it did not scream luxury) but not bad by NYC standards. Everything was very clean and it was mostly quiet at night (I was near the elevator so had some noise from that). One peeve: there were no electrical outlets near the bed or...

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Helpful?
Thank ButIRamble
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear ButIRamble Thank you for sharing your review. We are in the process of adding bedside tables with additional outlets for all of our guest rooms to address this issue. I am sorry for any inconvenience that caused you during this stay. The music should be at a level that adds to the atmosphere and the overall energy of the...

London
Reviewed 2 weeks ago

I had a nice time at check-in and the hotel was very fun in the lobby with lots of buzz, people and music. However the rooms were disappointingly average, or at least did not meet my expectations as I have stayed in lots of hotels in New York that are similar but expected these rooms to be something special given...

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Thank karinski
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear karinski, Thank you for taking the time to share your review. I am sorry that your stay did not meet your expectations. From your feedback, it seems it was our design, that did not work for you. If it were service related or something we could correct, we would take every measure to do so. However, we understand that...

West Hartford, Connecticut
Reviewed 2 weeks ago

The Soho Grand hotel is a study in ambivalence. Let’s start with the good. The staff, from the front desk to the bartenders are professional, friendly and helpful. They get very high marks. The hotel is centrally located in SoHo, on West Broadway, which is relatively quiet, without the noise and congestion that Broadway invokes. It is spotless and clean....

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Helpful?
Thank Chris M
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Chris M, Thank you for your review. We offer variety of packages that include breakfast however you can also add breakfast to any stay for an additional cost. We have a variety of room categories, we offer rooms ranging from 225 st. ft. for our Soho Queen, to 335 sq. ft. for our Grand Corner. We have our 16th...

Walnut Creek, California
Reviewed 2 weeks ago

Great room, great staff, great location. We arrived very early on a red eye from the west coast and were fortunate to be able to check in to our room early and get settled and take a little nap before heading out for the day. Front door staff was always hospitable and greeted us as we came and went. Only...

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Thank skline2016
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Skline2016, Thank you for taking time to share your review. Please email me directly so I can check the water pressure in your room. I want to make sure it was an isolated issue. Thank you for not allowing that to put a damper on what sounds like a wonderful stay. I will share with the door team that...

Reviewed 2 weeks ago

Great location. The room was clean and updated. Great bar and food with a nice selection. Best was the Bellman who provided recommendations on local sushi. Blue Ribbon was excellent. I have forgotten the young man's name, however he was very helpful.

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Helpful?
Thank Travelhitman
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear travelhitman, Thank you for taking time to share your stay. We are very happy you enjoyed your time with us. We look forward to welcoming you back. Best, Kelley

Columbia, South Carolina
Reviewed 2 weeks ago

My family of four stayed at this hotel for three nights. It was a pleasant stay, with only a few bumps along the way. Check in was easy. Our rooms were ready even before check in time, and they were adjoining just as we'd requested. The rooms are small, but comfortable. I never heard any other guests through the walls...

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Helpful?
Thank mbovary2014
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear mbovary2014, Thank you for sharing your review. I am sorry that you had a few issues over the stay. I will share your comments with the proper department’s and assure we correct this issues. I am happy to hear that you did not allow a few hiccups to interfere with enjoying your stay as a whole. Please allow me...

London, United Kingdom
Reviewed 2 weeks ago

We had an amazing stay with the Soho grand and could not recommend it more. There is a great atmosphere in the hotel and the staff are just lovely. We stayed for two nights and were so impressed with the service and value for money. The English man at the concierge was very helpful and gave us some great recommendations....

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Helpful?
Thank chloere90
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear chloere90, Thank you for posting your review. To hear that is was our staff , that elevated your experience, is simply the best compliment we can have. . Our team take great pride in their service, we thank you for recognizing their efforts. We hope to have the pleasure of having you back soon. Best, Kelley

Los Angeles, California
Reviewed 3 weeks ago

Having stayed at several hotels in New York, and having worked in the hospitality industry, I have truly never enjoyed a stay at a New York hotel as much as my stay at the Soho Grand in January. Every staff member was incredibly personable and professional. Cody at the front desk went above and beyond to engage me about my...

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1Thank MeganStaudenraus
Dublin, Ireland
Reviewed 3 weeks ago via mobile

We had a wonderful time here. The room was spacious & the staff were delightful. My wife & I went for drinks & a meal and the staff catered for our every need. The cocktails were great & the food was perfect. I am looking forward to my next visit to NYC & staying in the Soho Grand Hotel.

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2Thank Padraig77
Fullerton, California
Reviewed 4 weeks ago

I really like this hotel right in the heart of Soho. My family and I have been staying in this hotel for many years and they never disappoint. The location is really the highlight of this property. Located just steps from great restaurants, bars, and shopping. The rooms are quaint and clean. The hotel has a very laid back hipster...

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2Thank Harrison W
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Harrlson W, Thank you for sharing your review. Our hotels location is unmatched. As you mentioned, we are surrounded by the best shopping, restaurants and galleries in the city. We share some of our favorite places in our Neighborhood Guide, sharing our local knowledge - we hope you have time to check it out on your next trip! We...

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: RM1,268 - RM2,540 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#94 Romantic Hotel in New York City
#122 Luxury Hotel in New York City
#127 Business Hotel in New York City
#128 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Soho Grand Hotel staff and other travellers.
13 questions
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new york
2 months ago
2 months ago
New York City, New York
over a year ago
6 months ago

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Questions? Get answers from Soho Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you get a weekend deal with breakfast”
chrism2323, 6 Apr 2017 | Read review
“We always ask for an upgrade, if possible.”
TheLatestDish, 16 Mar 2017 | Read review
“Stay on a high floor. Building has good bones, none of this flimsy construction where you hear your neighbors...”
642rachaelp, 6 Mar 2017 | Read review
“Get a room with city view- worth it!”
fbmNewJersey, 5 Mar 2017 | Read review
“walking distance to Mott St.”
75philippt, 3 Mar 2017 | Read review
5 of 5