We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveller (357)
Room & Suite (269)
Dining (20)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent75%
  • Very good15%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“cafe boulud”(170 reviews)
“upper east side”(315 reviews)
“central park”(412 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Offers from The Surrey
Offers & Announcements: Up to 30% off and more
Hotel deals
Offers from The Surrey
Offers & Announcements: Up to 30% off and more
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,975)
There are newer reviews for The Surrey
See the most recent reviews
Filter reviews
1,818 results
Traveller rating
1,352
267
112
48
39
Traveller type
Time of year
LanguageEnglish
More languages
1,352
267
112
48
39
Show reviews that mention
All reviewscafe bouludupper east sidecentral parkbar pleiadesgrand deluxe salonrelais chateauxmadison avenuerooftop gardennew yorkmuseum mileroom servicein room diningluxury hotelfavorite hotelbottle of champagnewonderful hotelturn down service
FilterEnglish
Updating list...
521 - 525 of 1,818 reviews
Reviewed 17 November 2015

The room was very nice and spacious (which would be expected from a higher end hotel in Manhattan but not always a given). The staff is very accommodating. The restaurant is good (not great on NYC standrds but good for a hotel resturant) but a...More

1  Thank Tim W
Response from pridguard60763, Manager at The SurreyResponded 23 November 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 16 November 2015

We stayed at The Surrey to celebrate our 25th Anniversary and my wife's birthday. The concierge was extremely helpful in arranging for a dozen roses in our room when we checked in. Breakfast in Cafe Boulud was excellent as were cocktails in Bar Pleiades. The...More

Review collected in partnership with this hotel
1  Thank michaelgO2214HW
Response from pridguard60763, Manager at The SurreyResponded 23 November 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 16 November 2015

Great location on the Upper East Side, less than 2 minutes walk to Central Park and on the corner of Madison Avenue. This is a truly luxury hotel with first rate service. The staff are incredibly polite and helpful and the service is exceptional. The...More

Thank Catherine W
Response from pridguard60763, Manager at The SurreyResponded 23 November 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 15 November 2015 via mobile

We stayed in the two bedroom suite and it was absolutely perfect. Lots of space which I have heard is quite scarce in NY! We were two couples and two small children and wit worked perfectly. The most random comment first, the hotel smells amazing....More

Thank Lila22
Response from pridguard60763, Manager at The SurreyResponded 23 November 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

Reviewed 14 November 2015

The Surrey is a gorgeous property in a lovely, upscale neighbourhood, close to Central Park. You can walk all the way to downtown NYC-about 40 mins. The bellmen and doormen offered fantastic service and are consistently helpful. The front desk is too busy with their...More

Thank parimuu
Response from pridguard60763, Manager at The SurreyResponded 15 November 2015

Dear Guest, Thank you for taking the time to share your generous feedback from your recent stay with us. We were truly delighted that we exceeded your expectations from our unique design, tastefully appointed details in your accommodation, to the private enclave of our private...More

View more reviews
Most Booked Properties in New York City, NY
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$481 - US$1,072 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#27 Green Hotel in New York City
#94 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$481 - US$1,072 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in New York City
#12 Romantic Hotel in New York City
#20 Spa Hotel in New York City
#27 Green Hotel in New York City
#94 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (357)
Room & Suite (269)
Dining (20)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Beth E
3 September 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
15 May 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
12 October 2016|
AnswerShow all 4 answers
Response from Calder C | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"high floor for views or just use roof top facility in season."
Read review
"The room was clean but overall attentiveness and professionality of the staff in the lobby should be better,"
Read review
"The Hotel should consider better 3 pane windows to block out city noice."
Read review
"The 2-room suites have 2 thermostats; be sure and set both or it may never get your room to the ideal..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing