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    The Franklin

    164 E 87th St, Off Lexington Avenue, New York City, NY 10128-2206
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    08/10/2017 09/10/2017
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    US$251
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    Traveller (219)
    Room & Suite (138)
    Dining (16)
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    Overview
    • Excellent29%
    • Very good39%
    • Average17%
    • Poor7%
    • Terrible8%
    Travellers talk about
    “east side” (142 reviews)
    “museum mile” (22 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Multilingual Staff
    Laundry Service
    Air Conditioning
    Pool
    Restaurant
    3.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (709)
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    221 - 225 of 597 reviews

    Reviewed 5 November 2014

    Second time at this hotel. Very enjoyable. Quiet and peaceful atmosphere. Wonderful amenities. Very friendly and accommodating staff. Would definitely return. The Franklin has wonderful old world charmMore

    Review collected in partnership with this hotel
    1  Thank nancyloum
    Response from Lisa G, General Manager at The FranklinResponded 4 December 2014

    Dear nancyloum, Thank you for your kind words about your recent experience at The Shoreham. I am delighted you returned for a second stay and am pleased to hear that we exceeded your expectations On behalf of my entire team, I look forward to welcoming...More

    Reviewed 22 October 2014

    The room is one of the smallest we've ever seen, not to mention the tiny bathroom. The sheets and towels were clean and the breakfast was adequate, but overall not worth the price we paid. The room needed to be cleaned and painted. Wifi was...More

    6  Thank MissesFox
    Response from Lisa G, General Manager at The FranklinResponded 28 October 2014

    Dear Missesfox, Thank you for sparing time and posting your review of The Franklin Hotel on Trip Advisor. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. Please accept my sincere apologies for our...More

    Reviewed 21 October 2014

    Very spotty internet service. Had to wake up at 430 am on a work day to try and get service. Tried for two days. They offered to move me at 11 pm at nigh to a room where I may or may not get service,...More

    4  Thank N V
    Response from Lisa G, General Manager at The FranklinResponded 28 October 2014

    Dear N V, Thank you for your candid feedback. I sincerely apologize on behalf of my team for the service shortfalls throughout your stay regarding your internet service. These lapses are certainly not indicative of our hotel. We pride ourselves on kind, proactive and reliable...More

    Reviewed 19 October 2014

    This hotel is tucked away and easy to miss at a brisk walk. It would be a shame to do so, as its really nice. It's well appointed, well run and charming. The rooms are tiny, however, but how much time do you spend in...More

    Review collected in partnership with this hotel
    1  Thank Lou P
    Response from Lisa G, General Manager at The FranklinResponded 28 October 2014

    Dear Lou P, Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds. We look forward to welcoming you back. Regards, Lisa Grossberg

    A TripAdvisor Member
    11
    Reviewed 18 October 2014

    Great location if you want to be away from the madness of Times Square area. Staff are very friendly and hotel rooms are comfortable. They store your luggage before check in and after check out. Had a small, but nice continental breakfast option - nothing...More

    Review collected in partnership with this hotel
    1  Thank A TripAdvisor Member
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    Details
    • Price range
    • US$166 - US$477 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #222 Family Hotel in New York City
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Priceline, Cancelon, TripOnline SA, Orbitz, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Upper East Side / Manhattan
    • Also Known As
    • The Franklin Hotel New York City ,
    • Franklin New York City ,
    • Franklin Hotel New York City
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    Traveller (219)
    Room & Suite (138)
    Dining (16)
    Hotel & Grounds (174)
    Bathroom (23)
    Business Centre & Event Rooms (6)
    Nearby
    Upper East Side
    Combining quiet residential neighbourhoods that have
    easy access to Central Park with world-famous cultural
    institutions, the Upper East Side is one of the most
    livable places in the city. Along beautiful Fifth
    Avenue, you’ll find Museum Mile, which houses many of
    the nation's most famous attractions in a single
    stretch, like The Metropolitan Museum of Art and the
    Guggenheim Museum. Walk a few blocks into the
    ...More
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    2.57 km away
     
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    2.23 km away
     
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    2.39 km away
     
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    2.57 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Derek J
    23 August 2017|
    AnswerShow all 5 answers
    Response from lush67 | Reviewed this property |
    no fridge sorry. You can ask for a iron and board we did.
    1
    Vote
    duemura
    2 July 2017|
    Answer
    Response from Barbara P | Reviewed this property |
    I believe so. But honestly, it is not clean enough.
    0
    Votes
    sblair1304
    14 May 2017|
    AnswerShow all 4 answers
    Response from susanwU7396VU | Reviewed this property |
    Did you email them as well?
    0
    Votes
    Room Tips
    "all rooms are currently affected by building noise."
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    "Low number of rooms, so book in advance."
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    "Don't Stay Here"
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    "AsK for larger room"
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