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Park Lane Hotel

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5,226 Reviews from our TripAdvisor Community

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Showing 4,212: English reviews
New York City, New York
Reviewed 2 June 2016

We were upgraded from a premier partial park view room to an executive park view junior suite (lower floor than "premier" but still high enough to have a nice view) and the room was wonderful! The carpet/upholstery was very clean and not shabby at all (I was worried after reading other reviews) and while the bathroom is a bit dated,...

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Helpful?
Thank CaseyP808
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the 5 out of 5 rating, Casey! We are thrilled that we were able to upgrade your room and that you loved the views of Central Park our hotel offers. It is always encouraging to hear that you found our rooms to be better than other hotels in the area. We strive to create an experience for...

Los angeles
Reviewed 2 June 2016

First of all, the location couldn't be better, right across street from the south side of Central Park. Many good restaurants are within walking distance as well. Room is quite spacious in New York standard, but the bathroom is tiny and old. It helps that the counter is more generous than other big city hotels. Front desk and manager are...

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Helpful?
Thank XiaLosangeles
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing your feedback with us. It is very encouraging to hear that you loved our location so much! We know being able to experience the many attractions the city offers is important to our guests, so we are delighted our location gave you that opportunity. Also, we are pleased to learn that you found your room to...

Princeton, New Jersey
Reviewed 2 June 2016

Great room w/view over the park. Central location. Staff friendly and professional, but too few. Hotel departments do not communicate well internally. Cocktail hour understaffed and a bit of a "zoo" - not the level I expected from the Park Lane. Management changed recently apparently - this could be the cause of the change in stature - i hope it...

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Helpful?
Thank 737gabrielle
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for providing us with your thoughts. We are pleased to hear that you loved the views our hotel offers and appreciated the amazing location. We are disappointed​ that you did not have the best experience during cocktail hour. At Park Lane Hotel we always want to provide our guest with the quality service we are known for. We...

Seattle, Washington
Reviewed 1 June 2016

Loved the location not only next to Central Park but also 5th, Park and other avenues, as well as subway stops and museums. Nice sized room, decent bathroom, clean. Slow elevators at times, occasionally too warm in room and could not regulate. Harry's Bar is great. Cashier at coffee stand in lobby shorted me $10 (I gave her a $20...

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Helpful?
Thank tpjt1962
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing your feedback with us! We are happy to learn of your recent experience at our hotel. It is encouraging to hear that you found our location to be favorable during your stay in the city! Also, we are excited to hear that you liked the room and would stay with us again. We ae delighted to...

Ponta Grossa, PR
Reviewed 1 June 2016 via mobile

It's the second time I stay there and I highly recommend. A special shout out to the concierge team, specially Tim, who helped us book a last minute limousine, after we tried to contact every company in town and they turned us down. But Tim got it! And it was an amazing experience. The only complaint I have is that...

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Helpful?
Thank Thais S
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the 5 out of 5 rating! It is exciting to hear that you came back to stay with us again. We are delighted to learn that Tim and the rest of the concierge staff were able to help you out with a limousine. Our staff loves helping our guest with anything they can and your kind words...

London.
Reviewed 1 June 2016

My stay at the park lane hotel was pleasant but not exceptional. Having arrived from a 15hr journey bottled water, coffe and tea amenities in the room would have been welcomed. Unfortunately there was none. However the cleanliness and location of the park lane is excellent.

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Helpful?
Thank shanen542
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for sharing your thoughts. We are happy to hear that you found your room to be comfortable after your long journey. We want our guests to feel at home and completely relaxed when staying at our hotel. Your suggestions about the amenities will be passed on! That being said, we are pleased to see that you enjoyed our...

Savannah, Georgia
Reviewed 1 June 2016

This is not a super modern hotel but all amenities are brand new. Such a lovely place to stay. Breakfast room overlooks Central Park and Harry's Bar is cozy. We had the Breakfast package and it was a fabulous treat.

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Helpful?
Thank Inge M
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Thank you for the awesome rating. We are happy to learn of your recent stay with us! It makes us excited to know you loved the views of Central Park and enjoyed one of our breakfast packages we offer. We want our guest to feel at home while staying with us, and we are thrilled that we were able to...

Paris, France
Reviewed 1 June 2016

We booked a room for the last night of our honeymoon, and it was fantastic! The view on Central park is just amazing! The location is perfect. It is unfortunate that the rooms are not very soundproof.

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Helpful?
Thank cegolene
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, Thank you so much for sharing your review with us! We are so happy to hear that you had a wonderful night enjoying the amazing view on the last night of your honeymoon. We love that you appreciated our perfect location by Central Park. We hope to have the pleasure of hosting you again in the future! Thank...

Torrance
Reviewed 1 June 2016

Loved waking up to a Central Park view. Getting to take a short or long walk in the Park everyday was awesome. Close to shopping, subway and restaurants. Be sure to visit the Manager's reception from 5-7pm, tasty snacks and cold beer.

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Helpful?
Thank Gail H
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Gail, Thank you so much for sharing your review. We love hearing how you enjoyed waking up in the morning to a Central Park view. It's great to see that you took advantage of our amazing location and enjoyed our manger's reception. We hope you come back and stay with us again soon! Have a wonderful day!

Sage
Reviewed 1 June 2016

Excelent time, excelente hotel, excelent people, we Had a rememorable days. We Will recomend the hotel for sure. Excelent location, that makes us to take advantage of every second of our treep. Best regards

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1Thank Pedrocc10
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear guest, Thank you for sharing your review. We are delighted to hear that you had such an excellent time staying with us. We love hearing that our amazing location allowed you to take advantage of every second of your trip. It's great to know that we have your recommendation​. We hope you come back and stay with us again...

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Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM871 - RM2,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
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Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#172 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
82 questions
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Berwick
over a year ago

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Questions? Get answers from Park Lane Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the park view!”
 of 5 bubbles angelosf608, 3 Dec 2016 | Read review
“Get a room facing Central Park, if you decide to stay there.p”
 of 5 bubbles kellymarie4754, 2 Dec 2016 | Read review
“Affordable hotel in luxury area”
 of 5 bubbles johnstreeter, 2 Dec 2016 | Read review
“Room number 2500 ”
 of 5 bubbles therecea2015, 1 Dec 2016 | Read review
“get a park view :)”
 of 5 bubbles Bencbiz, 1 Dec 2016 | Read review
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